Electronic Workforce 7.2 lets businesses better manage their customers on- and off-line from touch point to back-office systems.

The group gives customers access to speech applications consultant, speech scientists and natural language experts

SpeechWorks OpenSpeech Recogniser understands more than one million words providing efficient, fast and accurate customer service

Edify's virtual Customer Service Representative software solution fully supports Windows 2000 Server and Extensible Markup Language

Combined product lets enterprise initiate and receive high volume multi-channel customer messaging

Edify Corporation appoints Phillip Hausfeld as account manager for Australia/New Zealand

S1 Corporation (Nasdaq: SONE), a leading global provider of eFinance solutions and services, has announced that Bank of Western Australia Limited (BankWest), one of Australia's most innovative financial service providers, has selected S1's new Customer In