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107
NSC Enhances Offering with Sun Microsystems’ Thin Client Solutions
announced by NSC Group Pty Ltd over 4 years
Sun Microsystems has today announced a strategic alliance with NSC Enterprise Solutions Pty Ltd in which NSC will add Sun’s range of thin clients to its converged communications solution portfolio.
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160
AMC enables AGL to integrate technology
announced by NSC Group Pty Ltd over 4 years
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113
Research reveals disconnect in Asia Pacific between C-Level executives and customer service professionals
announced by Genesys Telecommunications Laboratories over 4 years
Survey of regional companies shows APAC aims higher, but still suffers significant gaps between CEO promises and the customer experience
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114
Genesys and high-profile contact centre innovator Kevin Panozza unveil key e-learning initiative to improve customer service agent performance
announced by Genesys Telecommunications Laboratories over 4 years
New approach to contact centre training offers skills to engage customers in Quality Conversations
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115
Research reveals disconnect in Asia Pacific between C-Level executives and customer service professionals
announced by Genesys Telecommunications Laboratories over 4 years
Survey of regional companies shows APAC aims higher, but still suffers significant gaps between CEO promises and the customer experience
bookmark print PDF version
62
Nortel Dials Incumbent Out Of Major Hotel Development Group in Australia
announced by Nortel over 4 years
Nortel Solution To Save A$300,000 Over Five Years, Pave Way for New Service
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68
Nortel Dials Incumbent Out Of Major Hotel Development Group in Australia
announced by Nortel over 4 years
Nortel Solution To Save A$300,000 Over Five Years, Pave Way for New Services
bookmark print PDF version
144
Research reveals disconnect in Asia Pacific between C-Level executives and customer service professionals
announced by Genesys Telecommunications Laboratories over 4 years
Survey of regional companies shows APAC aims higher, but still suffers significant gaps between CEO promises and the customer experience
bookmark print PDF version
202
Genesys and high-profile contact centre innovator Kevin Panozza unveil key e-learning initiative to improve customer service agent performance
announced by Genesys Telecommunications Laboratories over 4 years
New approach to contact centre training offers skills to engage customers in Quality Conversations
bookmark print PDF version
73
HP to Acquire Colubris Networks to Expand HP ProCurve’s Wireless Technology Offerings
announced by HP ProCurve over 4 years
HP today announced that it has signed a definitive agreement to acquire Colubris Networks, Inc., a Waltham, Mass.-based, privately-held global provider of intelligent wireless networks for enterprises and service providers. HP plans to integrate Colubrisâ
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