RightNow CX for Mobile Apps Transforms Traditional Customer Support by Embedding Full-Featured Service Into Mobile Apps

New Service from RightNow Expands Capability of Twitter Platform to Provide Immediate Service to Twitter Users

RightNow <http://www.rightnow.com/> (NASDAQ: RNOW) was named a Leader by Gartner, Inc. in the 2011 Magic Quadrant for Web Customer Service (WCS).

RightNow CX Intent Guide Helps KLM Give Travellers Instant Support

Annual RightNow Survey Also Finds Australians Increasingly Using Mobile Devices to Access the Web, Research Products and Make Purchases

Activision, Big Fish Games, EA, and Sony Online Entertainment Use RightNow CX to Get Customers Back in the Game

RightNow <http://www.rightnow.com/> ® (NASDAQ: RNOW) was named a Leader by Gartner, Inc. in the “Magic Quadrant for CRM Customer Service Contact Centers <http://www.rightnow.com/resource-ra-gartner-magic-quadrant-crm-customer-service-contact-

Sydney - April 5, 2011- RightNow <http://www.rightnow.com> (NASDAQ:RNOW) customer, Telecom New Zealand has been honoured by the US-based publication, CRM Magazine, with a prestigious 2011 CRM Service Elite Award in recognition of its deployment of R

Presented at the 2011 Gartner Customer Relationship Management Summit, London

RightNow CX February 2011 with Intent Guide Gives Brands a New Way to Engage with Consumers Online