100 Seats Deployed; Another 90 Seats on the way

Completion of testing provides set-up and support assurances for customers integrating with Microsoft Lync Server 2010

Interactive Intelligence <http://www.inin.com/au-nz/Pages/default.aspx> , (Nasdaq: ININ), a global provider of unified IP business communications solutions, has launched new, purpose-built training facilities in North Sydney enabling the company’s

Interaction Mobilizer™ enables contact centres and enterprises to rapidly deploy customer service applications on mobile devices; bridges gap between mobile self-service and live assistance

Add-on appliance simplifies IT management and reduces costs

Lifeline Aotearora has announced that it will deploy the Interactive Intelligence (Nasdaq: ININ) all-in-one IP communications software suite, Customer Interaction Center ™ (CIC), for use in its Auckland counselling centre.

Joint solution to help Australian and New Zealand public sector organisations streamline communications and enhance customer service

Report defines leaders as high-viability vendors with broad portfolios, a clear vision of how contact centre needs will evolve, and a proven track record of delivering contact center products

Latest version of Interaction Process Automation™ (IPA) designed for faster business process development, reduced costs, and improved ease of use

Based on end-user ratings, Interactive Intelligence beats out Aspect, Genesys, NEC, ShoreTel and Siemens to win Market Challenger award