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IP communications platform supports business growth, improves customer service and reduces business risk
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announced by Interactive Intelligence over 3 years , category: Technology
​Sydney, 12 April 2010 - Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has enhanced its regional presence with the appointment of Sydney-headquartered Tecala Group as a new channel partner.
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announced by Interactive Intelligence over 2 years
Partnership helps enterprises and contact centres more effectively and efficiently route and report on social media content
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announced by Interactive Intelligence over 2 years , category: Business Software, IT infrastructure
Sydney, 19 August, 2010 – Medibank Health Solutions – Telephone & Online Services has announced that it will deploy the Interactive Intelligence (Nasdaq: ININ) all-in-one IP communications software suite, Customer Interaction Center™ (CIC), acro
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Survey shows ANZ contact centres most likely to invest in customer relationship management, workforce management, Web chat/SMS, and social media technologies
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Interactive Intelligence recognised for its cloud-based communications as a service (CaaS) offering for mid-size to large contact centres and enterprises
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announced by Interactive Intelligence over 4 years , category: Technology
Product integration will add contact centre capabilities to IBM Lotus Sametime for comprehensive unified communications solution
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announced by Interactive Intelligence over 4 years , category: Technology
Integration of Interactive Intelligence All-in-One IP Communications Software with Microsoft's Office Communications Server 2007 Release 2 to Help Contact Centre Agents and Business Users Communicate and Collaborate More Effectively
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