Anything Telephones & Data Doubles up with Mitel

Mitel®, the trusted provider of IP communications solutions, has today announced the appointment of Anything Telephones & Data as an accredited Mitel Platinum Solution Provider.

Anything Telephones and Data (AT&D) is a Perth based systems integration firm, specialising in voice and unified communications solutions. Before joining Mitel’s partner program in January 2006, AT&D primarily sold traditional key system phone solutions. AT&D is currently the only Mitel Platinum Solution Provider with a direct presence in the rapidly expanding Perth market.

Lyndon Croot, General Manager for AT&D commented, “In the space of two years, our partnership with Mitel has transformed our business. Our business has more than doubled in size, and shifted dramatically from offering simple key systems voice solutions, to offering complete unified communications and contact centre solutions. We believe that traditional TDM voice systems are a technology dead end, and that the entire market will completely shift across to more advanced VoIP based systems over the next 2 to 3 years.”

Lyndon Croot continued, “We like the fact that Mitel is producing future proof technologies, with an emphasis on solutions that improve businesses productivity and customer service. It is a completely different world selling and supporting these business solutions, compared to selling traditional voice products.

Mitel’s partner program puts a heavy emphasis on service delivery, and training for sales and technical staff. A range of self-paced online training courses are offered at no cost to all Mitel partners, in addition to class room based courses. Program certification is recorded on an individual basis, and follows the career of individuals.

Lyndon Croot commented further, “The training resources that Mitel offer here in Australia are comprehensive, and have made it easier for us to offer fantastic service to our clients. The ability to do training via self-paced courses meant we didn’t face the disruption and extra expense of sending key team members away for long periods to attend courses.”

Gwilym Funnell, Mitel Australia Country Manager commented, “Unified communications solutions are a fantastic opportunity for systems integration firms to grow their services revenue. Mitel’s partner training programs make it possible for any systems integrator to quickly gain the skills they need to profit from this rapidly growing opportunity.”

Funnell continued, “Anything Telephones & Data have been able to quickly build up their IP communications business, with Lyndon Croot recently being awarded Mitel Australia’s Sales Champion award, for being the top performing sales person in our Australian partner program for the period November 2007 through to January 2008.”

Mitel’s Solution Provider program is a 100% skills based program, designed to ensure that end users receive consistently high quality service and support by solution providers. The various levels of accreditation are Mitel AUTHORISED RESELLER, Mitel SILVER SOLUTION PROVIDER, Mitel GOLD SOLUTION PROVIDER, and Mitel PLATINUM SOLUTION PROVIDER.

Mitel delivers flexibility and simplicity in smart unified communications solutions and applications for organizations of all sizes. Mitel is reinventing how successful organizations gain competitive advantage by easily collaborating and communicating over distance and time with customers, colleagues and partners. Mitel’s (http://www.mitel.com) Global headquarters are located in Ottawa, Canada, with 100 direct offices and 1,500 partners and resellers worldwide.

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