Bridge Point Achieves Cisco Gold Certification in Australia
Brisbane, Australia, 24 August, 2011 – Bridge Point Communications, a specialist network, compliance and information security company, announced today it has achieved CiscoGold Certification. To earn Gold Certification, Bridge Point had to meet rigorous standards set forth by Cisco in networking competency, service, support and customer satisfaction.
“We are delighted that our skills, industry experience and commitment to providing the highest level of service to our customers has been recognised by Cisco,” said Rob Siganto, Managing Director, Bridge Point Communications. “Bridge Point provides a level of technical expertise and customer support that one would expect from a multinational company. Our customers will now benefit from an even closer alignment with Cisco’s support processes.”
“We are committed to providing the tools, training and programs that facilitate partner growth, differentiation and profitability,” said Edison Peres, Senior Vice President of Worldwide Channels at Cisco. “With specialisations in unified communications, routing and switching, security and wireless LAN, Bridge Point has made an investment in developing the capability to deliver the integrated and customised technology solutions that today’s customers demand.”
The Cisco Resale Channel Program provides a framework for partners to build the sales, technical and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program's specialisations and certifications, Cisco recognises a partner's expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates a partner’s technology skills, business practices, customer satisfaction, pre-sales and post sales support capabilities, and other critical factors that customers consider when choosing a trusted partner.
As a Cisco Gold Certified Partner, Bridge Point has met the requirements for attaining the broadest range of expertise across multiple technologies by achieving Cisco advanced specialisations in unified communications, routing and switching, security and wireless LAN. In addition, Bridge Point has integrated Cisco Lifecycle Services into its offerings and is required to maintain high levels of customer satisfaction. Cisco Gold Certification provides Bridge Point with access to comprehensive sales, technical and lifecycle services training and support available from Cisco.