Announcement posted by MacInnis Marketing 11 Dec 2011
Here are 7 trends I see for small businesses marketing in 2012.
1. Online and Offline marketing merging.
We are already seeing this happen at Christmas. How many of us searched
the web for the ipad2 and found we could buy it on Kugan.com.au cheaper
than we could buy it from Apple! Forrester Research predict that
almost 50% of purchases will be influenced by online activities. That
means even if you didn't buy your Christmas gifts online, chances are
you looked up the best price before hitting the shopping centres or
looked at reviews of your holiday destination before booking it. This
online activity is important for small businesses to consider and has
highlighted how critical having a online presence to doing business in
2012.
2.Mobile and Local Search.
We use our iphone to work out what the whether is how to get from "a to
b" in the car and do instant web searches on the fly. The web
experience is now portable and experienced to a larger degree on smart
phones and devices. Small businesses have an opportunity in 2012 to cater their offerings in a mobile format. Booking online, being found on local search directories and soon the use of geo-location queries will become normal.
3. Social Media Advertising.
We are now interacting on many social forums. Linkedin, Facebook and
forums. These sites give us a great opportunity to advertise to a
specific niche. Even the yellow pages have cottoned on to the power of
segmented advertising and has targeted advertising offer. Small
businesses can now advertise on Facebook and target a specific age
group, suburb and interest and likes of individuals to show their ads to
for a low ad spend. Social media advertising I believe will
continue to gain momentum as business owners discover the power of
sending their messages to a select customer segment.
4. Email marketing is gaining momentum.
Email marketing is now become more social, colourful and looks more
often than not like a website instead of a text based message. The sign up forms for email are more inventive and the content shared is more about being know as the "go to expert".
As small business now come to understand the benefit of building a list
of prospects to nurture, email marketing will continue to mature. Tools
like mailchimp and content management systems that all for email
marketing are assisting small business create some really nice looking
branded and effective communications.
5. Your personal brand is exposed.
With interaction and conversations now enabled with mobile devices and
forums, a company's brand and the personnel within that company are now
exposed. Understanding how everyone is searchable on google and that
the profile built about each company or persons within that company are
indexed in this online world for LIFE is an important element small
businesses need to understand. People are watching our
activities and if we are not consistent in who we are, authentic in what
we stand for and represent we will be held out to dry! However,
those individuals that do the right thing will be celebrated and a
small gesture can be communicated virtually and build a company or
business over night! So beware and be vigilant in responding to
people. Set up a google alert on your name and your company's name
(might as well set up an alert on your competitors name at the same
time). Only engage in those social media tools that you intend to use
and be active on.
6. Integration marketing tools and measurement. This year my most popular articles have been on marketing apps and software that allow small business to email, build forms, build websites, blogs and a social media profile. These apps are often have a free version. On my website Stuff We 're Into I list a lot of them. What I am starting to see is the integration of these tools so that they work together. Wufoo a form tool bought by Mailchimp is not totally integrated. Wordpress is integrating more an more plugins and apple now has an app that work across apple devices. The integration of these tools means that I can post a blog post and share it on my LinkedIn groups, Twitter follows and to key journalists at a click of a button. With more education, small businesses will learn how to use these tools together. Hubspot's new Marketing Grader will assist small businesses in knowing what they should be looking to do with these tools. Putting more forms online, social media integration and better segmented and brand communications I see as the starting point. Marketing Dashboards that aggregate views of visits, mentions, downloads and sales is the next step.
7. Outsource or specialise. Marketing has become more complex in the last few years with digital or online marketing, relationship marketing and green marketing all areas of marketing that previously were unheard of. As small businesses grapple with the miraid of tools now at their disposal to communicate with customers, create lead generation campaigns and create a brand that is differentiated, those that understand marketing is a key business function will decide to outsource to consultants and focus on what they do best their core business. There is just so much more activity and content that is created now and the time required to build a presence can be all too consuming. Those small businesses that can afford the time will become experts in a few key areas of marketing, others will outsource and some will put their head under the doona and ignore it hoping word of mouth will continue to bring them new business. Whether it is building a Facebook campaign, designing an email newsletter or getting help on how to optimise for key words on your website the answer is always to be informed but choose the best use of your time.
I am conducting some research on marketing insights for small businesses in 2012 and I would love it if you take my survey .
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