Canon boosts service support for working professionals
Sydney 16 May 2012: Canon Australia has announced the latest phase of its rollout of Canon Professional Services (CPS) agencies around Australia to offer greater convenience and a uniform service experience to working professionals across most capital cities.
With implementation complete in Perth and underway at key Canon Pro Dealer locations in Brisbane, Adelaide, and Canberra, this latest phase sees the appointment of new CPS agencies in Sydney and Melbourne to offer service at locations convenient to most working professionals.
“The feedback we’re receiving from Perth, where the rollout is complete, tells us that this model is delivering working professionals what they need – fast, consistent service and convenience,” says Alan Brightman, Manager – Professional Imaging, Canon Australia. “With service agents able to assess and accept equipment in most capital cities, CPS members outside Sydney and Melbourne will no longer have to manage logistics of sending equipment to Sydney for diagnosis and repair.”
CPS Headquarters relocating to Sun Studios
In Sydney, the CPS headquarters is relocating from Canon’s North Ryde office to Sun Studios, Alexandria, a location chosen specifically for its proximity most of the city’s to working photographers. Additionally, Kayell Photographics and L&P Digital Photographic are appointed to service the northern suburbs of Sydney.
“We saw real benefit in moving the CPS team from North Ryde to a location that was already an established professional photography destination located right in the heartland of our customers,” continues Brightman. “The excellent support that CPS already provides in Sydney will be complemented by Sun Studios’ own service offering which is an added benefit for CPS members.”
In Melbourne, Kayell, Sun Studios and Ted’s South Melbourne will act as service agents.
“Time is money for working professionals, so this extended reach is an important enhancement to our CPS offering.”
CPS Service Agents:
L&P Digital Photographic
Ted’s South Melbourne
Brisbane Camera House
Digital Camera Warehouse
- Read more about Canon Professional Services
Canon is the world's leading imaging brand that actively inspires with imaginative ideas that enable people to connect, communicate and achieve more than they thought possible through imaging solutions for business and consumers. Canon's Australian R&D company, CiSRA, develops and exports digital imaging technologies for use in Canon products worldwide. Canon has ranked among the top-four US patent recipients* for the past 20 years, and had global revenues of around $US46 billion in 2011. Canon Australia also operates Canon Finance Australia, which offers one-stop shopping for customers wanting leasing or finance services. For more information, visit www.canon.com.au, www.facebook.com/canonaustralia, www.twitter.com/canonaustralia, www.youtube.com/canonaustralia
* Based on weekly patent counts issued by the United States Patent and Trademark Office