SugarCRM helps businesses re-imagine its sales process
Tony Hughes, SugarCRM’s Managing Director in ANZ and acclaimed author will lead the two seminars that will address current trends impacting businesses, specifically the convergence of sales and marketing along with the opportunities derived from CRM and other technologies.
“Many business leaders understand the need for customers to be at the core of how they operate yet few have successfully made themselves truly customer-centric. There is also a real opportunity for their Customer Service and Marketing teams to drive new revenue streams,” Hughes said.
Hughes adds, “The seminars will offer businesses insight into how social media and the proliferation of mobile devices are changing the way customer relationships are being managed. Most businesses recognise the need to incorporate social and mobile into their CRM strategies, but there still exists a wide gap between awareness and implementation. With businesses of all sizes looking for ways to better understand these issues and opportunities, SugarCRM is hosting these seminars that draw on our experience and expertise in the market.”
The first 150 attendees at each event will receive a copy of Tony Hughes’s acclaimed book, The Joshua Principle.
In addition to the CRM Acceleration seminars being hosted in Perth and Brisbane, there will be several others in various cities across the Asia Pacific including Kuala Lumpur, Singapore, Bangalore, Mumbai and New Delhi. These events will offer businesses a chance to learn, network and exchange ideas with industry thought leaders, SugarCRM executives and SugarCRM partners. It will also provide hands-on demonstrations of SugarCRM and partner technology integrations with IBM, JasperSoft, Act-On and Zendesk.
Event details are below:
Perth
Where: Pan
Pacific Hotel, 207 Adelaide Terrace Perth, WA
When: 12 June 2012
Time: 2:00 – 5:30pm
Brisbane
Where:Sofitel
Hotel, 249 Turbot Street, Brisbane QLD
When: 14 June 2012
Time: 9:00am – 12:30pm
To register for the events, click here.
About SugarCRM
SugarCRM makes CRM simple. As the world's fastest growing customer relationship management (CRM) company, SugarCRM applications have been downloaded more than ten million times and currently serve over 1,000,000 end users in 192 countries. Over 7,000 organisations have chosen SugarCRM's On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognised for its customer success and product innovation by CRM Magazine, InfoWorld and Customer Interaction Solutions.
For more information, email us at contact@sugarcrm.com, or visit www.sugarcrm.com. You can also connect with SugarCRM on Facebook, Twitter and YouTube.
Media contact:
Grace Gabriel
Espresso Communications
Mob: +61 431 528 127
Email: grace@espressocomms.com.au
