Thomas Dux Grocer goes mobile with digital rewards program
Sydney, NSW – 18 July 2012 -- Thomas Dux, the speciality grocer with eleven stores across New South Wales and Victoria, has launched a mobile rewards program to reach a broader audience and reward regular customers for ongoing patronage.
According to Marilla Dann, Marketing Manager at Thomas Dux Grocer, ‘this is our first foray into mobile phone apps and an exciting opportunity to be more relevant to customers who are actively using their mobile phones to seek information about our brand.
‘The Pointpal loyalty app allows our customers to collect and redeem points for the free Cook & Pour cookware as well as providing convenient store information’ commented Ms Dann.
The Thomas Dux loyalty program is masterminded by TCC, the global shopper behaviour company with operations in over 50 countries and over 5000 completed customer promotions.
‘This campaign not only marks a new era in how shoppers engage with our retail clients, it also signifies the start of an extremely significant partnership between TCC and Pointpal to revolutionise the way the shoppers engage with retail brands,’said Alastair Macdonald, Regional Director - Australasia at TCC Global.
‘Research from last year’s loyalty promotion showed we could significantly broaden the audience by delivering the same reward program on a digital platform,’ commented Mr Macdonald. ‘The digital services provided in the Pointpal partnership will provide a quantum leap in the shopper experience and the level of interaction with a brand to provide the opportunity for significant growth in both sales and brand value.’
The Pointpal app provides an easy-to-use loyalty points system for customers and retail staff, and provides real-time progress tracking and insights on usage, frequency, store patronage and other buyer behaviours.
The Cook & Pour digital promotion collects and redeems points using a smartphone and the Pointpal app. Over 18 weeks Thomas Dux customers collect stamps towards rewards in the Thomas Cook & Pour Cookware range. Pointpal is an Australian company with a client list that includes Oporto, Subway, Bakers Delight and Stella Artois.
About Thomas Dux
At Thomas Dux we love to share our passion for food with you each and every day.
Our buyers work with the best foodies in the business to bring you quality products from Saskia Beer, Maggie Beer, Simmone Logue, Herbies, Ornella, Phillippa's, Rowie's and Geoff Jansz just to name a few.
Our fruit and vegetables come straight from the markets in Sydney & Melbourne. In 11 stores in Sydney & Melbourne you'll find a wide range of grocery & dairy products, artisan-style freshly baked breads, hundreds of varieties of cheese, plus oils and vinegars, pasta and sauces and condiments. You'll also find over 30 antipasto choices, fresh meat and poultry plus a wide selection of fresh flowers.
More at www.thomasdux.com.au
About TCC Global
At TCC our mission is to create a positive difference to a retail brand and a measurable difference to a retail business by changing shopper behavior. Our programs are designed to engage shoppers with a retailer and encourage them to visit more and focus their spend.
More at www.tccglobal.com
Pointpal is Australia and Singapore’s leading mobile loyalty platform. The Pointpal platform incorporates an intuitive smartphone app for consumers with a sophisticated analytics back-end that delivers real-time consumer and marketing insight for marketers. Pointpal’s client list includes Oporto, Subway, Bakers Delight and Stella Artois.
Consumers download the free Pointpal app to access a range of retail, entertainment, food and services offers that they can browse, find, locate and add to their personal Pointpal mobile loyalty wallet. With loyalty cards around 40 percent of the average Australian wallet’s weight, Pointpal on a smartphone instantly trims this unnecessary bulk while enabling collection and redemption of loyalty points as usual.
Facebook: Pointpal | Twitter: @Pointpal