Fulton Hogan begins trans-Tasman rollout with Datacom
Construction company Fulton Hogan – with revenues of greater than $2 billion and 5,800 staff across Australia and New Zealand – has begun rollout of a unified IT infrastructure service solution across the region, following the signing of a three-year contract with Datacom.
Datacom’s Group CEO, Jonathan Ladd, says the Fulton Hogan contract is an important milestone for Datacom’s trans-Tasman focus. Datacom now provides coordinated services based on a single service contract spanning all of a customer’s operations across Australia and New Zealand.
“A major point of difference for Datacom is our ability to offer true regional reach for our customers, across the full range of IT services,” Jonathan Ladd says. “Fulton Hogan is an important showcase for our ability to deliver a coordinated trans-Tasman strategy with a common approach to processes, procedures and governance.”
He says the contract sees Datacom provide managed infrastructure services spanning distributed computing, server support, network support, security support service management, service desk, procurement (hardware and software) and project services.
Datacom’s Fulton Hogan delivery teams are located in Auckland, Melbourne and Christchurch. Relationship management, service delivery management and technical architecture are provided from both New Zealand and Victoria, aligned to the customer’s primary touch points. Procurement and project functions are also delivered from both geographies.
Fulton Hogan’s Chief Information Officer Brian Northern says the choice of Datacom follows a rigorous Request for Information and Request for Proposal process carried out over the past year and a half. The RFI involved seven different organisations with a presence in both Australia and New Zealand.
“Datacom was selected based on our assessment that their proposal most closely fitted our requirements,” Brian Northern says. “We had a number of key criteria in making our decision. First of all we needed to see value, both in terms of cost savings and the opportunity to improve our services to our customers. We wanted clearly defined roles and responsibilities with defined and agreed service levels and appropriate governance structures.
“We also wanted to agree a contract which was mutually beneficial in that it represented good business for both parties.
Datacom has ticked all these boxes. We are very pleased to go forward with Datacom as a key IT partner as we work to provide continuous improvement in service delivery and greater responsiveness to customer and business needs,” Brian Northern says.
About Fulton Hogan
Fulton Hogan is a multi-disciplinary civil construction company with nationwide coverage in Australia and New Zealand. The company was founded in Dunedin, New Zealand, in 1933 by Jules Fulton and Bob Hogan. Group turnover for the past financial year was greater than $NZ2 billion. Fulton Hogan has been contracting in Australia for more than 10 years and currently employs 2,000 people throughout Australia and 3,800 in New Zealand.
With 3,900 people, Datacom is one of the largest Australasian-owned professional IT services companies, with revenues in excess of NZ$785 million and extensive expertise in the operation of data centres and the provision of IT services, application development and business process outsourcing. Founded in 1965 and operating across New Zealand and Australia and in Malaysia, the Philippines and China, Datacom has a successful 47 year trading history, is consistently growing and profitable and has a track record of delivering innovative, value-for-money technology-based solutions, with many clients in relationships spanning decades.