Compuware Changepoint 2012 Now Generally Available
Announcement posted by Bass PR 02 Aug 2012
Customers and Market Eager for the Next Generation of the Market’s Most Powerful Professional Services Automation (PSA) Solution
Compuware Corporation (Nasdaq: CPWR), the technology performance company, today announced the general availability of Changepoint 2012, the latest edition of its market-leading professional services automation (PSA) and project portfolio management (PPM) solution. With enhancements geared to the needs of growing service organisations, Changepoint 2012 delivers an improved user experience to drive higher adoption and customer satisfaction, and offers more flexibility to support global organisations.
“We were immediately impressed by the simplicity and elegance of the new Changepoint user interface. The streamlined navigation and look and feel will allow our users to quickly access the power of this solution, and the expanded support for multiple browsers allows our people to work in their preferred environment,” said Betsy Overstreet, Revenue Management, North Highland, a global consulting company headquartered in Atlanta.
“We are extremely pleased with this release and its support for globalized services teams,” said Graham Hayhurst, Head, Project One Application Center, Steria, one of Europe’s top 10 IT services companies. “We have undertaken an ambitious rollout of Changepoint to more than 9,000 users worldwide with a target of 12,000 users over the coming months, and the capabilities in this release – specifically the ability to express time in increments of hours, days or full time equivalents -- allow us to overcome adoption barriers in certain countries and achieve our goal of single system support for our entire services organisation. We were delighted to partner with the Changepoint team and offer input to this release. They listened attentively to our needs and delivered.”
“Across the software landscape, we see customers investing in a targeted manner – maximising the efficiency of existing infrastructure. Solutions like Compuware Changepoint 2012 provide essential business process automation and serve as an important bridge between customers’ services, product development and core IT functions. With this launch, Compuware is leveraging its Changepoint solution to provide increased value to its customers, creating an opportunity for services, software, and hardware to work hand in hand,” said Elizabeth Hedstrom Henlin, Enterprise Software Analyst at Technology Business Research Inc. (TBR).
“Global services teams are among the most complex in the world. They are heavily resource intensive, geographically diverse, and the teams within these organisations typically manage a variety of projects and engagements – short and long term – at any one time. Despite the productivity and efficiency services organisations can realise, this is still a relatively untapped market opportunity. According to a recent industry benchmark study by PS Village, up to 1/3 of these organisations continue to manage operations manually or on a spreadsheet. By making the world’s most powerful PSA solution even easier to use, we can facilitate adoption of Changepoint across the global services market and encourage widespread utilisation and uptake of the solution in our existing customers,” said Lori Ellsworth, Senior Vice President and General Manager, Compuware Changepoint business unit.
Availability
Changepoint 2012 is now available. There is no additional charge for existing customers with current product maintenance agreements. Find more information on this major release at www.compuware.com/changepoint2012
Compuware Changepoint
Compuware Changepoint allows technology companies to maximise professional services profitability while maintaining a focus on effective product decisions and delivery. Changepoint’s integrated solution marries PSA with PPM to provide total operational visibility allowing product-centric technology companies to drive services growth with strong margins, deliver a competitive product and services mix for high ROI, and maintain top-line revenues and bottom-line profitability. Changepoint is available via SaaS or On-Premise Delivery Model. Visit us http://www.compuware.com/changepoint or tune into our blog at http://www.changepoint-blog.net
Compuware CorporationCompuware Corporation, the technology performance company, provides software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world’s most important technologies perform at their best for leading organisations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com
“We were immediately impressed by the simplicity and elegance of the new Changepoint user interface. The streamlined navigation and look and feel will allow our users to quickly access the power of this solution, and the expanded support for multiple browsers allows our people to work in their preferred environment,” said Betsy Overstreet, Revenue Management, North Highland, a global consulting company headquartered in Atlanta.
“We are extremely pleased with this release and its support for globalized services teams,” said Graham Hayhurst, Head, Project One Application Center, Steria, one of Europe’s top 10 IT services companies. “We have undertaken an ambitious rollout of Changepoint to more than 9,000 users worldwide with a target of 12,000 users over the coming months, and the capabilities in this release – specifically the ability to express time in increments of hours, days or full time equivalents -- allow us to overcome adoption barriers in certain countries and achieve our goal of single system support for our entire services organisation. We were delighted to partner with the Changepoint team and offer input to this release. They listened attentively to our needs and delivered.”
“Across the software landscape, we see customers investing in a targeted manner – maximising the efficiency of existing infrastructure. Solutions like Compuware Changepoint 2012 provide essential business process automation and serve as an important bridge between customers’ services, product development and core IT functions. With this launch, Compuware is leveraging its Changepoint solution to provide increased value to its customers, creating an opportunity for services, software, and hardware to work hand in hand,” said Elizabeth Hedstrom Henlin, Enterprise Software Analyst at Technology Business Research Inc. (TBR).
“Global services teams are among the most complex in the world. They are heavily resource intensive, geographically diverse, and the teams within these organisations typically manage a variety of projects and engagements – short and long term – at any one time. Despite the productivity and efficiency services organisations can realise, this is still a relatively untapped market opportunity. According to a recent industry benchmark study by PS Village, up to 1/3 of these organisations continue to manage operations manually or on a spreadsheet. By making the world’s most powerful PSA solution even easier to use, we can facilitate adoption of Changepoint across the global services market and encourage widespread utilisation and uptake of the solution in our existing customers,” said Lori Ellsworth, Senior Vice President and General Manager, Compuware Changepoint business unit.
Availability
Changepoint 2012 is now available. There is no additional charge for existing customers with current product maintenance agreements. Find more information on this major release at www.compuware.com/changepoint2012
Compuware Changepoint
Compuware Changepoint allows technology companies to maximise professional services profitability while maintaining a focus on effective product decisions and delivery. Changepoint’s integrated solution marries PSA with PPM to provide total operational visibility allowing product-centric technology companies to drive services growth with strong margins, deliver a competitive product and services mix for high ROI, and maintain top-line revenues and bottom-line profitability. Changepoint is available via SaaS or On-Premise Delivery Model. Visit us http://www.compuware.com/changepoint or tune into our blog at http://www.changepoint-blog.net
Compuware CorporationCompuware Corporation, the technology performance company, provides software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world’s most important technologies perform at their best for leading organisations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com