Small Businesses Tips: Collaborative Software over Social Media
The need to communicate has made businesses and organisations explore different methods of passing on information in a faster and easier way. Some of the common communication platforms used by most organisations include mobile, social and cloud technologies. In fact, there is no need to assign resources to IT infrastructure when cloud services can be used to access files; when communication can be through e-mails or instant messages; when customers can be contacted through micro blogging in real time; or when conferences can be attended through remote meeting software.
TeamWox believes that security, reliability, and efficiency are important when using any free services that allow you to communicate. Many businesses have come to rely on social media and other free services for communication. Through social media, they have been able to communicate both internally and externally. However, one needs to consider the dangers of using public domain services when passing across sensitive matters pertaining to an organisation or business.
Dangers of Using Social Media as Opposed to Collaborative Software
Brand Damage Social media is not secure and allows the possibility of leaking company secrets to the public. When secrets are revealed, however, the risk of having an organisation's brand damaged is almost inevitable. A paper written by Abdul Molok, Nurul Naha, Atif Ahmad, and Shanton Chang indicated that organisations' systems and networks have been put into risks of malware resulting in defamation and copyright issues. These can lead to lawsuits and loss of productivity that ultimately ruins the reputation the organisation has made for itself.
Time Wastage When messages are sent back and forth several times through social media before an employee understands the job that needs to be performed, the delivery time is extended. When several individuals are involved, there is a higher chance that there will be miscommunication and tracking down the source is never easy. Nonetheless, the message board provided by TeamWox helps management to communicate with employees even when they are in different locations. Management is able to send information, get feedback from employees, and arrange meetings through this tool. Besides TeamWox, firms like Oracle, Salesforce.com, IBM, and SAP supply collaboration tools that are cloud based.
Expensive Small businesses claim that in order to cut on their costs, they use free services that allow them pass information across employees- whether they are centrally located or working remote. As a result, they resort to Google docs, drop box, Facebook, Skype, and e-mails thus avoiding collaborative software and groupware. However, when a business chooses to exclude collaborative workspace in its operations, it opens itself to inefficiencies and redundancies. In the end, when you calculate the cost of it, employing the use of collaborative software is much cheaper. It therefore helps an organisation or business streamline operations, automate processes, and get rid of inefficiencies.
When you need a collaborative tool that is free of charge for small businesses having ten or fewer team members, you can download Teamwork to get started. However, larger teams have the chance to use the services of the same collaborative tool at an annual fee, which they will pay after two months of testing the services on a trial period. You can learn more about the safety and reliability that comes with collaborative tools by visiting http://www.teamwox.com/
Source: WhaTech
