Changepoint Strengthens Its PSA/PPM Solution With Business Analytics, Mobility and Usability Advancements
Announcement posted by Bass PR 20 Mar 2013
Keeping Pace With the Needs of Global Services and IT Organisations, Changepoint Delivers Business Intelligence to Customers When and Where They Need it
Compuware Corporation (Nasdaq:CPWR), the technology performance company, today announced the latest release of its market-leading professional services automation (PSA) and project portfolio management (PPM) solution, Changepoint. This edition of Compuware Changepoint delivers the next generation of business analytics, enhanced mobility and usability improvements in core areas.
"Today's release of Changepoint delivers on our roadmap with significant enhancements demanded by large, globally dispersed services and IT organisations," said Lori Ellsworth, Senior Vice President and General Manager, Compuware Changepoint Business Unit. "Through a combination of key partnerships and product advancements, we are providing our worldwide audience of customers with a solution that offers industry-leading business intelligence and is responding to the needs of the mobile business workplace."
Best of Breed Business Intelligence with Advanced Business Analytics
Leading services and IT organisations leverage business information to shape strategy, drive decision making and align activity with business direction and priorities.
To enable services and IT organisations to gain advantage from the wealth of data they collect, Changepoint now delivers advanced Business Analytics from a leading third party vendor seamlessly in its solution. Enhanced business analytics provide increased transparency and visibility into the large volumes of data generated by services and IT organisations, enabling executives to more easily generate metrics and monitor the key performance indicators vital for sustained business growth.
This offering, fully integrated within Changepoint provides:
- Enhanced reporting usability and flexibility
- Active offline reporting
- Microsoft plug-in support
- Evolving library of reports and dashboards to accelerate time to value
- Respect for Changepoint's robust security model, and extensible data model
Mobility Enhancements Put Critical Information in the Hands of Executives and Employees
Today's business users are increasingly mobile -- working from anywhere in the world on a device of their choosing, and they have a growing reliance on these mobile devices to perform business tasks. With the increased adoption of tablets in the business world, busy executives now have critical business information at their fingertips. Smartphones and tablets also help services team members working on customer sites to stay connected to the business and manage daily tasks. Building on its mobility strategy, the latest edition of Changepoint now offers:
Changepoint on the Tablet
For the executive
-- View Changepoint dashboards and portlets, access approvals and participate in workflows
-- View key business metric analytics with the ability to drill through to information such as project/customer profiles
For the end user
-- Time and expense entry
-- View Changepoint dashboards and portlets, access approvals and participate in workflows
-- View key business metric analytics with ability drilling through to such elements as project/customer profiles
Changepoint Smartphone New Enhancements
The latest edition of Changepoint introduces expense entry, including the ability to attach pictures of receipts.
This extends Changepoint's existing smartphone capabilities, which already offer:
-- Timesheet
-- Task profile and statusing
-- Support, change, risk and issue management ticket reporting
-- Visibility to view and action requests initiated by and/or assigned to individuals
-- Perform actions on reminders related to time, expense or workflow approvals
-- Quick search requests or tasks
Additional Usability Improvements
As outlined in our roadmap, Changepoint continues to invest in improving usability for Project Managers, evident by the inclusion of project worksheet enhancements in areas such as interactive Gantt support and critical path. Portfolio Managers will benefit from the ability to define and update scenarios containing all types of demand in an intuitive user interface.
Compuware Changepoint
Compuware Changepoint enables growth and improved efficiency for technology services organisations. Our powerful solution marries PSA, PPM and powerful business analytics giving services teams total operational visibility and control over the services portfolio. Services organisations can manage every aspect of their business with Changepoint from customer acquisition, to services delivery, through to financial control and visibility. Changepoint allows services teams to achieve strong margins, manage projects and resources with greater efficiency, deliver a competitive product and services mix, and maintain top-line revenues and bottom-line profitability. Flexible and easy to use, Changepoint is built for today's modern workforce, accessible from tablets and smart phones, and available as a SaaS or On-Premise Delivery Model. Visit us http://www.compuware.com/changepoint or tune into our blog at http://www.changepoint-blog.net
Compuware Corporation
Compuware Corporation, the technology performance company, makes technology make a difference by providing software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organisations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com
"Today's release of Changepoint delivers on our roadmap with significant enhancements demanded by large, globally dispersed services and IT organisations," said Lori Ellsworth, Senior Vice President and General Manager, Compuware Changepoint Business Unit. "Through a combination of key partnerships and product advancements, we are providing our worldwide audience of customers with a solution that offers industry-leading business intelligence and is responding to the needs of the mobile business workplace."
Best of Breed Business Intelligence with Advanced Business Analytics
Leading services and IT organisations leverage business information to shape strategy, drive decision making and align activity with business direction and priorities.
To enable services and IT organisations to gain advantage from the wealth of data they collect, Changepoint now delivers advanced Business Analytics from a leading third party vendor seamlessly in its solution. Enhanced business analytics provide increased transparency and visibility into the large volumes of data generated by services and IT organisations, enabling executives to more easily generate metrics and monitor the key performance indicators vital for sustained business growth.
This offering, fully integrated within Changepoint provides:
- Enhanced reporting usability and flexibility
- Active offline reporting
- Microsoft plug-in support
- Evolving library of reports and dashboards to accelerate time to value
- Respect for Changepoint's robust security model, and extensible data model
Mobility Enhancements Put Critical Information in the Hands of Executives and Employees
Today's business users are increasingly mobile -- working from anywhere in the world on a device of their choosing, and they have a growing reliance on these mobile devices to perform business tasks. With the increased adoption of tablets in the business world, busy executives now have critical business information at their fingertips. Smartphones and tablets also help services team members working on customer sites to stay connected to the business and manage daily tasks. Building on its mobility strategy, the latest edition of Changepoint now offers:
Changepoint on the Tablet
For the executive
-- View Changepoint dashboards and portlets, access approvals and participate in workflows
-- View key business metric analytics with the ability to drill through to information such as project/customer profiles
For the end user
-- Time and expense entry
-- View Changepoint dashboards and portlets, access approvals and participate in workflows
-- View key business metric analytics with ability drilling through to such elements as project/customer profiles
Changepoint Smartphone New Enhancements
The latest edition of Changepoint introduces expense entry, including the ability to attach pictures of receipts.
This extends Changepoint's existing smartphone capabilities, which already offer:
-- Timesheet
-- Task profile and statusing
-- Support, change, risk and issue management ticket reporting
-- Visibility to view and action requests initiated by and/or assigned to individuals
-- Perform actions on reminders related to time, expense or workflow approvals
-- Quick search requests or tasks
Additional Usability Improvements
As outlined in our roadmap, Changepoint continues to invest in improving usability for Project Managers, evident by the inclusion of project worksheet enhancements in areas such as interactive Gantt support and critical path. Portfolio Managers will benefit from the ability to define and update scenarios containing all types of demand in an intuitive user interface.
Compuware Changepoint
Compuware Changepoint enables growth and improved efficiency for technology services organisations. Our powerful solution marries PSA, PPM and powerful business analytics giving services teams total operational visibility and control over the services portfolio. Services organisations can manage every aspect of their business with Changepoint from customer acquisition, to services delivery, through to financial control and visibility. Changepoint allows services teams to achieve strong margins, manage projects and resources with greater efficiency, deliver a competitive product and services mix, and maintain top-line revenues and bottom-line profitability. Flexible and easy to use, Changepoint is built for today's modern workforce, accessible from tablets and smart phones, and available as a SaaS or On-Premise Delivery Model. Visit us http://www.compuware.com/changepoint or tune into our blog at http://www.changepoint-blog.net
Compuware Corporation
Compuware Corporation, the technology performance company, makes technology make a difference by providing software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organisations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com