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Compuware Launches Free Native Mobile Application Performance Monitoring Service

Announcement posted by Bass PR 03 Apr 2013

First and Only Mobile APM Service Combining Crash, Performance and Business Analytics Into a Single Easy-to-Use System
Compuware Corporation (Nasdaq:CPWR), the technology performance company delivering a new generation of APM, today announced the availability of the free Compuware APM Mobile Application Monitoring Service, the first and only free solution that combines crash, performance and business analytics for native mobile applications. Compuware pioneered mobile APM, first delivering solutions more than three years ago. This new free offering enables mobile application and operations teams to accelerate time-to-market for new applications and ensure great end-user experiences.

Compuware Mobile Application Monitoring Free Edition is a SaaS solution that monitors mobile performance from the real user perspective. This gives organisations the ability to analyse who is using their mobile applications; see performance by device and browser; know the impact of device characteristics such as signal strength, battery charge and memory; all with integrated crash detection and diagnostics. This insight enables IT and business leaders to proactively address performance issues and maximise business results, which is of critical importance as mobile engagement continues its explosive growth.

"Our customers tell us they need better solutions for managing mobile applications. They started with crash analytics, but as mobile applications have become mainstream, they now want crash, performance and business analytics all in one easy-to-use solution," said Steve Tack, Vice President of Product Management for Compuware's APM business unit. "As mobile applications become industrialised, operations, development and business teams are looking for all three dimensions in a single Mobile APM solution.”

Mobile Application Monitoring Free Edition features the following capabilities:

Monitoring of Real End-Users' Mobile Application Experiences: Compuware APM Mobile Application Monitoring Free Edition is the only solution that monitors and tracks application usage, performance, availability, business level information, and captures and detects crashes in a single solution. With the Free Edition, you can begin monitoring all aspects of an iOS or Android mobile application in minutes.

- Mobile Application Usage Tracking: tracks the numbers of users and their application sessions across geographies, devices and networks, giving organisations the insight needed to optimise their applications to achieve better business results.

- Availability Measurement and Reporting: delivers insight into whether the application is stable and consistently available, able to serve the customer when it is needed, every time.

- Monitoring Mobile Application Performance: Free Edition measures performance of a mobile application directly from the mobile device to understand the end-user impact of poor performance, with detailed performance trending and patterns over time.

- Isolating Root Causes of Crashes and Errors, Down to the Line of Code: capture and analyse any error or crash that end users experience. Drill down on crashes to see what happened on a device at the time of a crash and identify critical information such as operating system, carrier, geographic location, battery level, other running applications, and the specific line of code where the problem occurred.

Compuware's leadership in mobile APM dates back to 2009 when the company delivered the industry's first mobile synthetic testing solution. More than 500 businesses, from small enterprises to Fortune 100 companies, currently use Compuware APM's mobile solutions.

Compuware APM is the leader in a new generation of application performance management. Unlike traditional APM solutions that are heavy, difficult and reactive, Compuware APM is light, smart and proactive. Compuware APM is built to manage the complexity of today's most challenging modern applications including mobile, cloud, big data and SOA. Compuware APM optimises and monitors tens of thousands of applications for more than 4,000 customers, large and small, around the globe. Through the lens of end-user experience, our customers enjoy faster performance, proactive problem resolution, accelerated time-to-market and reduced application management costs through smarter analytics, advanced APM automation and a unique performance lifecycle foundation.

Compuware is recognised as a leader in the "Magic Quadrant for Application Performance Monitoring" report. To read more about Compuware's leadership in the APM market, click here.

Compuware Corporation, the technology performance company, makes technology make a difference by providing software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organisations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.