hybris bolsters Australian team and opens APAC Support Centre

Announcement posted by Bench PR 08 Apr 2013

Australia, Sydney – 8th April 2013. hybris, the world’s fastest-growing commerce platform provider ranked “leader” by both principal analyst firms, has significantly increased its investment in Australia and the wider Asia Pacific region by appointing 10 new staff members and launching a new product support centre in Sydney today.

Sydney was selected as the ideal location for hybris to locate its APAC support centre and become the hub for technical consulting capabilities in the region. “This represents hybris’ further commitment to the Australian and broader APAC markets. Having a product support centre in Sydney will enable us to share our technical expertise with our customers and partners in this region and improve the service we provide,” said Graham Jackson, managing director, hybris, Australia.

hybris has bolstered its technical consulting team with the appointment of a sales director, technical consultants, delivery managers and support staff. The APAC customer support centre is located within hybris’ new head office in Surry Hills, Sydney.

Less than a year after opening its Australian office, hybris has secured a number of well-known retailers, as customers. Target and Lorna Jane both recently launched their new websites based on the hybris Commerce Suite and many more are set to launch shortly.

Jackson continues, “We are experiencing a strong demand for our Omni Commerce platform in Australia, particularly from retailers wanting to sell their goods across multiple channels and devices. Many retailers understand the value of having a single view of customers, products and orders, but a few are starting to realise the benefits of providing the customer with a single view of the retailer. We look forward to working with these organisations, demonstrating what can be achieved on a single commerce platform and helping them gain an edge in a very competitive retail environment.”

Ends

About hybris

hybris helps businesses on every continent sell more goods, services and digital content through every touchpoint, channel and device. hybris delivers OmniCommerce™: state-of-the-art master data management and unified commerce processes that give a business a single view of its customers, products and orders, and its customers a single view of the business.

hybris' omni-channel software is built on a single platform, based on open standards, that is agile to support limitless innovation, efficient to drive the best TCO, and scalable and extensible to be the last commerce platform companies will ever need. Both principal industry analyst firms rank hybris as a “leader” and list its commerce platform among the top two or three in the market. The same software is available on-premise, on-demand and managed hosted, giving merchants of all sizes maximum flexibility.

Over 500 companies have chosen hybris, including Australian brands Target, Lorna Jane and The Winning Group and global B2B sites W.W.Grainger, Rexel, General Electric, Thomson Reuters and 3M as well as consumer brands Toys“R”Us, Metro, Bridgestone, P&G, Levi's, Nikon, Galeries Lafayette, Migros, Nespresso and Lufthansa. hybris has operations in 15 countries around the globe. hybris is the future of commerce™.