SNP goes live with ComOps Workforce Management Solution Microster

ComOps Limited (“ComOps”), a leading provider of Workforce Management solutions (WFM), has recently implemented their Microster WFM solution at SNP Security, one of the largest privately‐owned security enterprises in Australasia.

Microster’s unique capabilities and services have addressed the needs of SNP Security’s vast workforce, providing the flexibility to quickly plan and allocate their employees day‐to‐day operations as well as long term forecasting of resources based on changing demands.

“We are very pleased with the implementation process and Microster is now live in Victoria, New South Wales (Sydney & Newcastle), Queensland and ACT. Microster is realising the business case we required and providing the anticipated operational efficiencies” says SNP Security’s CIO, Russell Harris.

“We are experiencing time savings on all roster allocations and are now able to project and manage costs. Microster enables us to optimise the use of our 2500 distributed workforce. In addition we now have real time, factual timesheets and the information forms the basis of our invoice to our customers. The integration to our HRMIS [Chris 21] makes payroll simple and efficient.”

SNP Security’s 2500 employees and contractors work at a variety of client sites nationwide, including airports, retail shopping malls, hospitals and educational institutions as well as at critical infrastructure, government agencies and in private and public sector property management.

“Microster’s reporting capability is very flexible enabling us to create purpose designed reports that provide valuable management data previously unattainable, including automated ‘welfare checks’ for our workforce which enables monitoring of staff safety and wellbeing.”

Based on this success SNP will now progress with the wider deployment of Microster ‐ anticipated to go live by the end of 2014.

About SNP Security

Established in 1923, SNP Security has a deep understanding of the Australian security landscape. Owned and operated by the founding Roche family, SNP’s commitment to service excellence and safeguarding Australian business has remained constant for over 90 years.

SNP work in partnership with 33,000+ clients throughout Australia to develop innovative security solutions which deliver financial and operational gains for today and the future. SNP Security is ranked 226 in the BRW list of Australia’s top 500 private companies (2013) and is currently the largest, privately‐owned security enterprise in Australia.

SNP offer a full suite of security services – security officers, mobile patrols, alarm response, Grade A1 live redundancy monitoring and electronic security, which includes security alarms, CCTV Systems, access control and security intercom systems.

ComOps provides effective Workforce Management Solutions including Rostering & Scheduling, Award Interpretation, Labour Cost Management, Fatigue Risk Management, Leave Management, Time & Attendance, Employee Self‐Service Portals, Risk Management & Safety Compliance and Workforce Analytics.

ComOps delivers substantial financial and operation advantage by aligning people, productivity and performance, making workforces more productive, reducing overheads, and increasing profitability.

ComOps Workforce Management has clients in global Ports, Security, Transportation, Health, Mining, Government and Hospitality.

ComOps is a Microsoft Gold Partner and has ISO 9001 Accreditation.