NetDespatch and Blackbay announce global strategic partnership

NetDespatch, the leading Software as a Service (SaaS) parcel data management platform and Blackbay, the leading provider of mobility-enabled solutions for the transport and logistics industry, today announced a global strategic partnership that will greatly expand collaboration between the two organisations. 

 

NetDespatch provides postal and parcel carriers with a state-of-the-art SaaS web shipping, systems integration and parcel tracking platform, helping them to speed on-boarding of new customers, reduce operational costs through compliant address labels and customs documentation, make tracking available from point of despatch to final delivery, and crucially enable them to bring new business ideas, such as Click & Collect, to market without any major up-front investment.

Blackbay’s Delivery Connect gives instant visibility of all in-depot and driver activity to the carrier, delivering track-and-trace, dispatching, on-the-road processes and routing and scheduling capabilities to enable operations, drivers and other mobile workers to optimise the delivery and pick –up process. Information captured throughout this process is then made available to consumers in real-time, enabling them to manage their relationship with the carrier and eliminate delivery failure. 

Between the two companies over 15 Million shipments are created, tracked and managed each day in the UK, Asia Pacific and North America Regions.   The combined systems provide end to end management and visibility of all stages of a shipment including warehouse despatch, carrier labelling, manifesting, and pre-advice, and then all carrier activities, including exceptions, with hand over to the collecting driver, depot inbound and outbound processing and finally delivery to the consumer or alternate delivery point.

 

“There has always been a natural affinity between Blackbay and NetDespatch with Blackbay being the largest pure play mobility provider in the industry and NetDespatch the major player in SaaS web shipping, e-commerce integration, data management and tracking systems,” commented Becky Clark, CEO of NetDespatch. “We already have a number of major clients in common, and the partnership will see the early launch of new products and services, as well as a partnership approach to key clients and markets in the future”.

 

Nigel Doust Blackbay CEO comments, “We are delighted to be partnering with NetDespatch. We will be able to deliver, as an unrivalled single solution, configurable end-to-end products that ensure first time, on time, every time delivery, and full tracking visibility, by connecting the shipper, carrier and crucially the consumer, with real-time knowledge  and to create smarter delivery companies”.

For more information about NetDespatch please visit the website at www.netdespatch.com or for Blackbay visit www.blackbay.com

About NetDespatch:

Founded in 1999 and headquartered in Marlow, NetDespatch is recognised as one of the top Cloud Computing providers in the UK, provides a Software as a Service (SaaS) shipping, tracking and systems integration platform for postal and parcel carriers worldwide. The platform currently enables carriers to provide more than 120,000 of their business customers with solutions to seamlessly integrate ecommerce websites, sales order processing and warehouse systems at point of despatch. Users can print the correct shipping labels, customs documentation and manifests, and automatically pre-advise their carrier of incoming parcels.

 

About Blackbay:

Blackbay is the leading provider of mobility enabled solutions for the transport and logistics industry. The company’s configurable end-to-end products ensure first time, on time, every time delivery by connecting the shipper, operations, management, drivers and crucially the customer with real-time information and flexible workflows to create smarter delivery companies. Blackbay, headquartered in London, operates across APAC, EMEA and the USA, supporting over 145,000 drivers delivering in excess of 6 million deliveries per day.

For more information www.blackbay.com

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