New Research Survey Aims to Capture Non-Profit Sector Key Challenges & Shape Future Support Programs

The Telco Together Foundation today launched a new research survey to capture a meaningful view of the common issues and challenges faced by the non-profit sector of Australia.

Telco Together is calling on all staff, management and volunteers working for a charitable or non-profit organisation, to please help by completing the simple online Charity Insights Survey, which involves a time commitment of between five – 15 minutes, depending on the complexity of the story or challenge being shared. Click here to take survey.

Insights gained through this research will be analysed using an innovative and cutting-edge research tool, SenseMaker. Key findings from the survey will help define future Telco Together funded strategic community programs that support Australian charities. 

“We are seeking input from charities Australia-wide, across an extensive range of causes and challenges, to help us identify key patterns and trends,” said Maria Simonelli, Programs Manager at Telco Together Foundation.

“Many of us working in the non-profit sector will likely have more than one challenge in our daily working lives, so this research tool allows for individuals to take the survey multiple times, sharing a different challenge each time the survey is completed. 

“By taking the survey, you will be helping Telco Together obtain greater insight and understanding of the challenges you face on a daily basis. Insights gained will then be used to help inform future strategic programs that support the non-profit sector, which will be of direct benefit to Australian charities,” said Ms Simonelli.

The online tool being used to conduct this research – SenseMaker - works like a short survey, asking participants to share a story about a time when they needed help at work, followed by a series of brief exploratory questions. Each individual’s input to the survey is anonymous, and key results will be made available to participants in future.

This nation-wide survey is kindly being supported by Volunteering Victoria , Volunteering Queensland and Volunteering ACT, who will be distributing the survey to thousands of Australian charities they support and work with throughout the year. 

For more information about the Charity Insights Program click here, or to share comments or feedback, please contact the Foundation directly.

Charity Insights Research Contact

Maria Simonelli

Programs Manager, Telco Together Foundation

T: (03) 9923 3573, E: maria@telcotogether.org.au

About Telco Together Foundation

Launched in July 2012, Telco Together Foundation is a registered charity that brings together the telecommunications industry in support of Australian communities in need across areas including Indigenous communities, the homeless, mental health and refugees.

The core focus of the Foundation’s work is the development of community projects that build on the technology, reach and capabilities of the telecommunications industry to support the not for profit sector of Australia, as well as promoting fundraising, volunteering and workplace giving across member organisations.  

Members of the Foundation include Telstra, Optus, Vodafone, NBN Co, M2, iiNet, Cisco, Alcatel-Lucent and 16 other ICT organisations. The Foundation is governed by an Advisory Board that has Executive Officer level representation from members.

For more information, please visit our website www.telcotogether.org or follow us on Facebook and Twitter @TelcoTogether.