Emerson Network Power Firms Up Asia Service Business to Deliver Unparalleled Customer Service

Sydney, Australia [June 17, 2015] – Emerson Network Power, a business of Emerson (NYSE: EMR) and the world’s leading provider of critical infrastructure for information and communications technology systems, today announced the appointment of Barry Bunyi as the director of service sales in Asia.

Under this new role, Barry will provide regional management to Emerson’s service business, driving initiatives that will strengthen Emerson’s “Life Cycle Management” programs to support Emerson’s customers in the industrial, telecom, and data center infrastructure industries, and ensure that their critical infrastructure are operating at optimal levels and maximum efficiency.

“Now more than ever, our customers are looking at not just the quality of the equipment, but more and more the overall service quality – from site selection, installation, configuration, life cycle, and after sales service – which is crucial for the longevity of the overall infrastructure. Emerson Network Power continues to grow and expand our service business as our customers’ needs continue to evolve,” said Chris Mandahl, vice president for service and project management, Emerson Network Power in Asia. “I am confident that with Barry’s tremendous experience, he will be able to drive our service business further in the region.”

As data centers and IT facilities evolve together with technology, so too do the workloads placed on them. Infrastructure failure or downtime can be disastrous for organizations and can result in unmet service-level agreements (SLAs) and customer dissatisfaction. According to a recent study by the Ponemon Institute which was commissioned by Emerson Network Power, unplanned data center outages cost $7,900 a minute, while a total data center outage (approximately 119 minutes), costs $901,500.

“As the world has become more dependent on immediate access to and rapid movement of data, the task of maintaining mission critical systems has become much more complex for organizations. Emerson Network Power’s service business is designed to make this task easier for our customers with comprehensive offerings for equipment and site-level,” shares Barry. “In my new role, I am tasked to further strengthen Emerson’s service business by working more closely with our customers to understand their service requirements and making sure that they can rely on us to protect their IT assets, minimize operating costs, and maximize return on investment.”

Emerson Network Power delivers a high-level of service expertise to its customers in Asia. With close to 1,000 service field engineers deployed across the region’s more than 95 service centers, Emerson’s service business encompasses engineering, installation, project management and total on-site operations management, preventive maintenance and energy-consumption monitoring, for either launching new facilities or ensuring existing critical infrastructure solutions are performing reliably and efficiently.

Barry brings to the role a wealth of experience gained from close to 20 years of sales and marketing experience in the IT industry, having previously been director and country manager of Dell Philippines. Barry first joined Emerson in 2010 as director of solution partner business in Asia. In 2013, he held a dual role by acting as country manager for Emerson Network Power in the Philippines. Barry has a degree in Business Management from the Ateneo De Manila University.

To learn more about Emerson Network Power’s service business or its other solutions, visit www.EmersonNetworkPower.Asia.

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About Emerson Network Power

Emerson Network Power, a business of Emerson (NYSE:EMR), is the world’s leading provider of critical infrastructure technologies and life cycle services for information and communications technology systems. With an expansive portfolio of intelligent, rapidly deployable hardware and software solutions for power, thermal and infrastructure management, Emerson Network Power enables efficient, highly-available networks. Learn more at www.EmersonNetworkPower.Asia.

About Emerson

Emerson (NYSE:EMR), based in St. Louis, Missouri (USA), is a global leader in bringing technology and engineering together to provide innovative solutions for customers in industrial, commercial, and consumer markets around the world. The company is comprised of five business segments: Process Management, Industrial Automation, Network Power, Climate Technologies, and Commercial & Residential Solutions. Sales in fiscal 2014 were $24.5 billion. For more information, visit www.Emerson.com.