Conroy Removals’ Peer Review Programme

The friendly and professional guys at Conroy Removals should be used to the terrific feedback they receive from their customers by now, but no, it turns out they want to be of even more service to their valued clients and have come up with the brilliant idea of a Peer Review, which will help them to provide an even better service, if that was possible, to ensure everyone is totally happy with Conroy Removals in New Zealand and Australia.

The Conroy Removals’ Peer Review programme basically works like this. Upon completion of every move, the Conroy team email each customer with a request to complete an online review of their service. Each customer is given a set of three questions as follows:-

1.            How do you rate our service on a scale of 1- 5?

2.            Would you use our services again? Yes or No.

3.            Would you recommend our services to your friends and family? Yes or No.

Customers are then invited to provide any open feedback and comments with plenty of room for any suggestions to be added. They are then also given the opportunity to ask for a reply to their review, which also gets posted with the review. All reviews, good, bad or indifferent are then available for the general public to view 24/7 on their website.

This is a very useful tool for any new clients, as when they see the review on the website, they can see what the Conroy Removals’ aggregate score out of 5 stars is, what percentage of people would use their services again and what percentage would recommend them to anyone else. Intending users of the Conroy Removals’ service also have the ability to filter the reviews to different types of moves, such as overseas moving, local moving etc.  People can then read each review and even filter to read the best or even worst of them. Lastly clients are actively directed to the web page to see how the Conroy Removals team are performing.

 For anyone contemplating moving house, either to another part of Australia or overseas, they can save themselves a huge amount of time and effort by using the services of Conroy Removals. Conroy Removals specialise in moving household and personal effects for Australians moving to another part of the country or to New Zealand and their knowledgeable moving consultants will tailor a quote to suit their clients’ individual needs and provide support throughout the move. They offer a seamless and personalised service, from the initial enquiry to collection, (sea freight and customs clearance if necessary), delivery and unpacking.

To book your move with Conroy Removals please go to http://www.conroyremovals.com.au .