Solomon Telekom complete first bill run with Smile

INOMIAL REVENUE MANAGEMENT & BILLING SOLUTION

Today Solomon Telekom completed their first bill run for mobile, fixed and internet services using Smile, Inomial’s real-time integrated accounting, provisioning, help desk and customer relationship management CRM system.

“We are very excited to help Solomon Telekom achieve this milestone. Not only has our partnership with Solomon Telekom provided a solution to meet their expanding needs, but Smile is also adding value for their customers,” said Mark Lillywhite, Inomial’s Managing Director.

Solomon Telekom selected Inomial’s Smile as their revenue management solution to replace their legacy billing systems that was over 15 years old and more suited to the fixed network environment. 

“A new billing system was an important investment for Solomon Telekom because our current customer information system CIS has reached end of life, with support unlikely after July 2016,” said Loyley Ngira,Solomon Telekom Chief Executive.

“We wanted a system that could not only bill for what we have today, but also we want to be able to bill for future services,” he added, noting that Solomon Telekom, which uses the “Our Telekom” brand, was also introducing a range of new services including IPTV.

Inomial’s Smile solution gives Solomon Telekom a modern flexible system that will enable them to offer multiple products and services along with the ability to bill all services and products extracted from call data records with revenue assurance. Billing that was previously a time-consuming manual process is now fast and automated. “A good reason to Smile” says Loyley Ngira.

From today Solomon Telekom customers will receive clear and simplified bills with account overviews and graphical summaries. This is the first of a number of powerful new features that will be introduced by Solomon Telekom through their use of Smile. Future features include an online customer portal, the ability for customers to download their invoices and access for customers to personally manage their usage and spend.

About Inomial

Inomial builds and deploys awesome tools to capture, rate, assure and bill telecommunications revenue in real time. Based in Melbourne, Australia, Inomial has developed innovative revenue management solutions for mass market and wholesale subscription service providers for more than ten years. Inomial helps you achieve the goal of zero-touch customer on-boarding, billing and service management.

Smile is Inomial’s flagship Billing and Service Management Platform … available as an on-premise or cloud base solution, and used by variety of industries and with a focus on subscription, usage based billing, and revenue assurance.

For more information on Smile contact Richard Giuliano, Vice President International on +61 3 9663 3554 or visit www.inomial.com

About Solomon Telekom

Solomon Telekom Company Limited (Our Telekom) is a 100% Solomon Owned Company through the Solomon Islands National Provident Fund (SINPF 97.7%) and Investment Corporation of Solomon Islands (ICSI 2.3%)

Our Telekom is positively engaged in the development of innovative telecommunication services in the Solomon Islands. It provides services in Mobile, Fixed line, Internet, and Television. 

Monday 30th November 2015