Hireace Launch Their ‘New Look, User Friendly’ Website

2016 is looking like a ‘bumper’ year for the team at Hireace as they launch their brand new ‘new look’ website which is much more user-friendly than the previous model, with their ‘book on-line’ procedure making it just that much easier to hire a  vehicle or trailer this summer. Of course, the website still gives customers the option of calling their Freephone number on 0800 00 11 22 to speak to their call centre operators, who are always on call to help with any enquiries. 

At this time of the year when there are so many vehicles on our roads, in particular tourists and holiday-makers, Hireace believe it is important that their clients are aware of the ‘do’s and don’ts’ associated with hiring a commercial vehicle or trailer with their company, in particular, what to do if they have an accident.

In the unfortunate event of an accident with your rental vehicle and a third party the helpful team at Hireace will ask that their client does not admit liability in any circumstance. If the client is unsure, they should always obtain a police report that will help Hireace’s insurance company to gauge who was at fault. They also ask the client to complete an Accident Form which can be found in the vehicle’s glove box. This will prompt them to ask the correct questions and to gather the relevant information they need to make a claim on the client’s behalf. All accidents must be reported to a Hireace representative the day it happens and the client will also have to complete an insurance form with a representative at one of Hireace’s branches. They ask people to be aware that they do not guarantee to replace the vehicle if the client is liable for the accident.

Another frequently asked question is, “What do I need when I collect my vehicle?” Hireace advise that when people come to collect their vehicle, they will need a valid, full driver’s licence. Overseas clients can use their overseas driver’s licence, but if their driver’s licence is not printed in English they will need to arrange for an International Driver’s Licence. Also, drivers must be over 18 years of age to hire a vehicle. For those hiring one of Hireace’s vehicles on an International Licence, the Hireace team recommend they check out the New Zealand Road Code by visiting http://www.drivingtests.co.nz/roadcode/car which offers a free road code quiz. This quiz is a great way for people to get themselves up to speed with the New Zealand road rules.

With the two long weekends in February (Auckland Anniversary and Waitangi Day) this is a great time to get in the garden or have a new year’s clean-out by hiring a trailer or flat deck Ute, so for further information on Hireace please go to http://www.hireace.co.nz  .