WalkMe and Synchrony Global Announce Partnership to Drive User Adoption and Engagement
Announcement posted by Rizing 29 Mar 2016
Synchrony Global, a leading provider of cloud Human Capital Management (HCM) Solutions in the Asia Pacific region, announced an expansion of its relationship with WalkMe. To address an enterprise wide problem of low employee engagement and growing support costs, Synchrony Global and WalkMe are partnering to improve employee engagement by simplifying their mastery of enterprise applications.
Employees are challenged to remember how to navigate enterprise applications, especially for common but infrequent tasks and processes. WalkMe Inc., is the world’s first Enterprise-Class Guidance and Engagement platform provider. Synchrony Global’s customers use WalkMe to get step-by-step guidance within any SAP SuccessFactors module, when they need it. WalkMe enables an employee to work efficiently and successfully with no need for training.
Synchrony Global and WalkMe are having tremendous success improving employee engagement and employee productivity while lowering training and support costs. WalkMe and Synchrony also streamline and accelerate other critical employee interactions like new employee onboarding and time to mastery. By replacing training with WalkMe tools, users reduce mistakes and support requests, and adopt programs and processes faster.
“WalkMe provides our partners with all of the training, tools and technology solutions they need to be successful,” said Amir Farhi, WalkMe’s VP, Strategic Alliances & Business Development. “As such, we are excited to add an industry leader like Synchrony Global to our strategic partner community. With its outstanding reliability credentials, Synchrony Global will be a great partner, as they continue to capture the growing demand for rapid and effective onboarding and supporting of SAP SuccessFactors and other SAP Cloud Solutions.”
“We are constantly seeking new ways to innovate and accelerate the process of user adoption for the HCM solutions we provide to our clients. By accelerating manager and employee adoption of the SAP SuccessFactors module we have implemented, the faster it is for the organization to realize the tangible benefits of their investment. With our partnership with WalkMe, it is now possible to accelerate user training and ensure higher adoptability.”, said Synchrony Global CEO Darcy Mark Lalonde. “Synchrony Global’s proven transformation services enable clients to effectively implement their chosen technology. And now with the addition of WalkMe’s technology, change and training is made easier and more engaging.”
About Synchrony Global
Synchrony Global is a leading provider of innovative and transformational HR solutions and services to local, regional and global organisations across the world.
Synchrony Global focuses on helping HR executives transform into a true strategic function of their organization. Synchrony Global’s services optimize HR service delivery with provision of cloud best practice processes, innovative technology and robust high quality operational services. Their service delivery framework caters for the entire Employee Lifecycle from Attract to Hire to Retire.
The foundation of Synchrony Global is its HCM expertise that is the springboard for its four core business offerings – Business Consulting, System Integration, Operate & Improve and Offshore Services. To find out more how the Synchrony Global team can be your trusted partner to align your business, visit www.synchronyglobal.com.