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Importer of Vacuum Pumps in Perth Shows Why They Have Such a Great Reputation in the Industry

Announcement posted by Pump Solutions Australasia 08 Apr 2016

Pump Solutions Australasia provides a simple but comprehensive guide to vacuum pumps, helping consumers in Perth and throughout Australia.
Perth, WA, 08 April 2016 - At Pump Solutions Australasia, they import a wide range of pumps for nearly every industry and application. They only import from elite pump manufacturers who provide the most efficient and reliable pumps in the industry. At Pump Solutions Australasia, they know that downtime can cost some of their customers thousands of dollars, so they have literally gone to the ends of the earth to find the manufacturers who provide the best equipment and customer service.

To back up their inventory, Pump Solutions Australasia has made customer service the number one priority among their employees. Everyone at Pump Solutions Australasia is extremely educated about which pumps and manufacturers are most appropriate for which industries and tasks.

In addition, the manufacturers with whom they have chosen to work with also have their own customer service staff who are happy to help project managers with large projects, such as pumps for a new hospital, a hotel, a mining operation or a wastewater treatment plant.

But owner Mike Hurlbatt is also committed to educating consumers and his customers about pumps, making it easier for them to understand and find what they are looking for. To this end, Mr Hurlbatt recently posted a guide to vacuum pumps on his company blog. The guide was purposely written to be easy to read without bogging readers down in technical details.

According to Mr Hurlbatt: “We like to provide information to our customers. Our customer service people are second to none in the industry and are always happy to help customers make the best decisions for their businesses. We have worked hard over the last few years to not only inform customers in person and by phone, but also on our company blog. We want all of our customers to make the best choices possible and that comes by having the most information in the most easily digestible form.”

The post breaks vacuum pumps into categories, while noting that most vacuum pumps used today are positive displacement pumps. He further breaks them down into rotary vane, diaphragm and liquid ring pumps, explaining the basic operation for each one and listing common uses and industries for each kind of pump.

According to Mr Hurlbatt: “It is said that information is power and we want to empower our customers to make the best buying decisions possible. Between our blog and our customer service people, we feel like we are the best at providing the most information to our customers. At the same time, we know most of our customers are busy, so we try to keep the posts as uncomplicated as possible.”

Mr Hurlbatt concluded: “We provide high quality products and great customer service because we want 100% customer satisfaction. At Pump Solutions Australasia, 99% isn’t good enough.”

Pump Solutions Australasia imports vacuum pumps and a wide range of other pump varieties to its location in Perth. They specialise in offering the widest range of pumps of any importer in Australia and backing it up with unparallelled customer service. To learn more about Pump Solutions Australasia or to place an order, call 1300 793 418 or visit their website: http://www.psa-pumps.com.au/.

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