Southern Cross Credit Union launches new website

Southern Cross Credit Union launched its new website this week. The website has been rebuilt from the ground up based on extensive research and customer feedback to provide a simple and easy online banking experience.

CEO Stuart Edwards says the redesign was all about simplicity and making things easier for customers.

“The homepage has been simplified, with clear navigation to the content that is most relevant to our customers and visitors to our site.”

The new website is optimised for mobile and careful consideration was given to ensuring ease of use across multiple devices (mobile, tablet and desktop) throughout the design process.

“More than 50% of visitors to our site use a tablet or mobile device, we wanted to make sure we maintained a seamless experience across all technology. We are constantly working on improving the experience for our customers no matter how they choose to deal with us; be it online, in branch or over the phone.”

With strong growth in transactions and customer enquiry via the online channel, the new website provides a strong foundation for Southern Cross Credit Union’s digital strategy.

Visit the new website at www.sccu.com.au.

About Southern Cross Credit Union

Southern Cross Credit Union (SCCU) has been serving the financial needs of the Northern Rivers community for 50 years. With a vision to be the first choice for easy to understand banking, SCCU offers a range of competitive banking products and services including home and personal loans, savings and term deposits, insurance, financial planning, foreign currency services and more.