Edify continues to expand operations in Australia/New Zealand with further staff appointments
Announcement posted by Edify 11 Jul 2001
Edify Corporation appoints Phillip Hausfeld as account manager for Australia/New Zealand
Edify Corporation (a subsidiary of S1 Corporation) has announced the appointment of Phillip Hausfeld as account manager, Australia/New Zealand.
Edify continues to expand its presence in Australia, supporting the recent announcement of its latest enterprise-wide CRM products, including:
Edify Enterprise, comprising the Edify Interaction Centre
virtual Customer Support Representative (vCSR)
Edifys Natural Language Server automation in email response
the Customer Context Object (CCO).
Phillip will be responsible for continuing the growth of sales in Australia and New Zealand, focusing on customer interaction centre solutions, including voice response/recognition and natural language applications applied to voice, email and the web.
Phillip Hausfeld said, I am looking forward to demonstrating the power of Edifys Enterprise Interaction Centre solutions across all industry sectors here in the region. Edifys CRM solutions offer a flexible and scalable multi-channel platform. Along with the latest in customer interaction applications, this makes it very easy to demonstrate the benefits of such strategic technologies to customer service.
Phillip Hausfeld was previously Account Manager with Teradata, a division of NCR Corporation, where his focus was on developing business in the analystical CRM and data warehousing markets.
With 20 years experience in the IT industry, the majority of Phillips experience has been in touch point and ERP systems. Over the years, Phillip has also worked with Unisys, Keycorp, Tandem, Intellect and Oracle.
Ends
About Edify Corporation
Edify develops customer interaction solutions for all customer contact channels. Enterprises worldwide use Edify's proven, open platform to integrate and manage their customers natural choice of web, voice, wireless and e-mail communications, strengthening customer relationships and enterprise profitability. Edify Corporation is headquartered in Santa Clara, Calif. with international offices in London, England, Sydney, Australia, Tokyo, Japan, and Hong Kong. Edify is a subsidiary of S1 Corporation (NASDAQ: SONE), the pioneer of Internet banking and todays leading provider of innovative Internet-based financial services solutions. Additional information about Edify may be obtained by calling 408-982-2000 (USA), +61 2 9238 6862 (Australia), +81 3 5532 7258 (Japan), +852 2806 5700 (Hong Kong), or +44 162 885 0222 (Europe, Middle East, Africa) or via the World Wide Web at http://www.edify.com.
About S1 Corporation
S1 (NASDAQ: SONE), the pioneer of Internet banking, is a leading global provider of innovative eFinance solutions and services that are centered on banking, brokerage and insurance. S1 is enabling financial service providers to create a complete Enterprise eFinance Experience by delivering the tools necessary to meet the evolving demands of their customers across various lines of businesses, market segments and delivery channels. Through its Open eFinance Architecture, S1 offers a broad range of applications that empower financial institutions to increase revenue, strengthen customer relationships and gain competitive advantage. Additionally, through the company's professional services organization, S1 applications can be implemented in-house or hosted in an S1 Data Center.
Additional information about S1 is available at http://www.s1.com.
Edify continues to expand its presence in Australia, supporting the recent announcement of its latest enterprise-wide CRM products, including:
Edify Enterprise, comprising the Edify Interaction Centre
virtual Customer Support Representative (vCSR)
Edifys Natural Language Server automation in email response
the Customer Context Object (CCO).
Phillip will be responsible for continuing the growth of sales in Australia and New Zealand, focusing on customer interaction centre solutions, including voice response/recognition and natural language applications applied to voice, email and the web.
Phillip Hausfeld said, I am looking forward to demonstrating the power of Edifys Enterprise Interaction Centre solutions across all industry sectors here in the region. Edifys CRM solutions offer a flexible and scalable multi-channel platform. Along with the latest in customer interaction applications, this makes it very easy to demonstrate the benefits of such strategic technologies to customer service.
Phillip Hausfeld was previously Account Manager with Teradata, a division of NCR Corporation, where his focus was on developing business in the analystical CRM and data warehousing markets.
With 20 years experience in the IT industry, the majority of Phillips experience has been in touch point and ERP systems. Over the years, Phillip has also worked with Unisys, Keycorp, Tandem, Intellect and Oracle.
Ends
About Edify Corporation
Edify develops customer interaction solutions for all customer contact channels. Enterprises worldwide use Edify's proven, open platform to integrate and manage their customers natural choice of web, voice, wireless and e-mail communications, strengthening customer relationships and enterprise profitability. Edify Corporation is headquartered in Santa Clara, Calif. with international offices in London, England, Sydney, Australia, Tokyo, Japan, and Hong Kong. Edify is a subsidiary of S1 Corporation (NASDAQ: SONE), the pioneer of Internet banking and todays leading provider of innovative Internet-based financial services solutions. Additional information about Edify may be obtained by calling 408-982-2000 (USA), +61 2 9238 6862 (Australia), +81 3 5532 7258 (Japan), +852 2806 5700 (Hong Kong), or +44 162 885 0222 (Europe, Middle East, Africa) or via the World Wide Web at http://www.edify.com.
About S1 Corporation
S1 (NASDAQ: SONE), the pioneer of Internet banking, is a leading global provider of innovative eFinance solutions and services that are centered on banking, brokerage and insurance. S1 is enabling financial service providers to create a complete Enterprise eFinance Experience by delivering the tools necessary to meet the evolving demands of their customers across various lines of businesses, market segments and delivery channels. Through its Open eFinance Architecture, S1 offers a broad range of applications that empower financial institutions to increase revenue, strengthen customer relationships and gain competitive advantage. Additionally, through the company's professional services organization, S1 applications can be implemented in-house or hosted in an S1 Data Center.
Additional information about S1 is available at http://www.s1.com.