Melbourne-based MyWavewins global intelligent assistant enabling technology leadership award from Frost & Sullivan

Melbourne. 27 July, 2016.  Independent analyst firm Frost & Sullivan has named Melbourne-based MyWave as the technology market leader in the global intelligent assistant market.

MyWave’s CEO and co-founder, Geraldine McBride, says the Frost & Sullivan award is a tribute to MyWave’s Melbourne-based software development hub, which is now rolling out the first MyWave implementation at Saveawatt in New Zealand alongside use case development for major brands in Australia and the UK. Saveawatt is the first service in the world to use an intelligent assistant to apply artificial intelligence to the electricity retailing market, with MyWave’s intelligent assistant, Frank, assessing power options, recommending the best contract, and automating the switching process.

“We’re absolutely delighted with Frost & Sullivan’s recognition,” McBride says. “Particularly interesting is the importance that Frost & Sullivan’s director of consulting, Alexander Michael, places on artificial intelligence in his evaluation of MyWave.

“In his detailed report Alexander Michael highlights his view that the world is about to cross the inflection point in the progress of artificial intelligence, with intelligent assistants being the best example of a practical AI-based system.

“Alexander notes that many so-called intelligent assistants ‘underwhelm’ customers ‘because the intelligence displayed is severely limited and because their use cases are restricted.’ To quote directly from his report: ‘In this context – and unlike its peers that have simply offered incremental upgrades of their legacy technologies – MyWave’s Frank is a wholly innovative solution’.”

Alexander reviews MyWave’s competitors and identifies MyWave as the overall technology leader in the global intelligent assistant market based on a ‘balanced scorecard of attributes’, she says.

“The ability of MyWave to protect user information in a personal cloud controlled by the user themselves is highlighted. He particularly singles out MyWave’s varied application scope with use cases spanning many vertical markets and applications – in contrast to competitors limited to single tasks or specific verticals,” McBride says.

Read the full Frost & Sullivan media release on the MyWave award here. The full analyst report on MyWave and the Intelligent Assistant market can be found here.

-ENDS-

Released by Sayle Noble & Associates on behalf of MyWave.