Cognizant Named to “Winner’s Circle” for ServiceNow Capabilities in New HfS Research Report

Cognizant (NASDAQ: CTSH) today announced it has been named to the “Winner’s Circle” in the new HfS Research Blueprint Report: ServiceNow Services 2016 for innovation and execution in delivering to clients as-a-service computing solutions and technologies leveraging the ServiceNow enterprise cloud. HfS Research is a leading independent global analyst firm for the business and IT services industry. 

The Blueprint report, the first to be published by HfS about the ServiceNow ecosystem, analyses the capabilities of 14 leading ServiceNow service providers.  Each provider is rated on a number of criteria in equally weighted categories of innovation and execution. Companies found to be competitively differentiated in a line of service delivery, and actively advancing what HfS defines as the “as-a-service economy” by delivering business outcome-oriented, on-demand talent and technology services, are named to the “Winner’s Circle.”

Cognizant is recognised in this HfS Blueprint report for its “focus and strong credentials as a managed service provider” that is “extending its strength” in remote infrastructure management (RIM) to virtualised offerings. Other specific strengths and capabilities highlighted by the analyst firm regarding Cognizant’s ServiceNow delivery include:

• Scale of Practice— Cognizant has one of the largest ServiceNow practices in the market.

• Dedicated Business Unit for Next-Gen IT—Cognizant’s organisational structure includes a dedicated salesforce, ServiceNow-certified professionals, and is designed to foster cross-fertilisation of innovation initiatives.

• Focus on/Strength in Managed Services—Cognizant has a strong focus on end-to-end life cycle services, including design, implementation and support; it leverages its own OnTarget platform, built on ServiceNow, to deliver managed services.

• Leverage of Innovation Assets—Value is enhanced by integrating Cognizant’s Next-Gen innovation assets with proprietary ServiceNow assets.

• Broad Integration with Accessible Data and Intelligent Automation—Leveraging the capabilities of the Next-Gen business unit, Cognizant has some of the strongest capabilities available in the market.

• Flexibility to Deliver End-to-End and Point Solutions

“With its single code and data model as well as its focus on intelligent automation, collaboration and workflows, the ServiceNow platform has the potential to evolve into a crucial building block for the as-a-service economy. Cognizant is helping clients on that journey by integrating next-gen innovation assets with proprietary ServiceNow assets,” said Tom Reuner, Research Vice President at HfS Research.

“In particular, Cognizant is taking a holistic view to service delivery by integrating those capabilities with big data and intelligent automation, thus accelerating client’s time to value through faster actions and interactions, overcoming legacy solutions like ITSM (IT service management),” concluded Reuner.

“Our relationship with ServiceNow is important in providing our clients with the next-gen IT solutions that position them to thrive in the as-a-service economy,” said Venu Lambu, Senior Vice President and Global Head of Markets, Cognizant Infrastructure Services, at Cognizant. “Customers across industries are working with Cognizant to leverage ServiceNow as the preferred system of engagement in their digital transformation journey to overcome traditional barriers between IT and business while driving automation and streamlined service delivery. We are pleased HfS has recognised Cognizant as leading provider in helping clients get the most from opportunities with next-gen IT solutions.”

Read the HfS Research Blueprint Report: ServiceNow Services 2016 here.