Micronet Systems awarded ‘Supplier of the Year’ for outstanding contribution to client business

Micronet Systems is delighted to accept the award for Supplier of the Year’ in the Services & Logistics Category by long-time client, Amber Tiles.

With a partnership spanning many years, this award comes as an acknowledgement of the longstanding value the software platform has provided Amber Tiles.

Prior to engaging Micronet Systems, Amber was using an outdated windows-based warehouse system. With over 28 franchise stores located across NSW, ACT and SE QLD, Amber needed better efficiency at retail point of sale. Micronet Systems enabled this efficiency by fully automating customer ordering and delivery processes. This was a key factor in streamlining Amber’s store operations. Micronet’s Franchise Solution enabled Amber to fully integrate retail POS systems with back-end warehouse, wholesale and accounting systems. By eliminating all paper-based processes at a store level, Micronet’s electronic ordering system has greatly improved customer service and staff efficiency for Amber Tiles.

“The Micronet Franchise Solution created for the Amber Tiles Group is a significant strategic and competitive advantage,” said John Schrooten, Queensland State Manager for Amber Group Australia Ltd.

To keep up with Amber Tiles’ appetite for development, Micronet Systems also supported their transition to Micronet’s state-of-the-art Enterprise Resource Planning (ERP) software, HARMONiQ. As a result, Amber Tiles enjoys centralised visibility of their data, while also being able to manage their systems effectively at an individual franchise level.

As a result, franchise owners are able to run their own business systems online without the need to install networks or maintain software in store – significantly reducing cost and complexity previously associated with IT.

Today, Amber is the most recognised retailer of tiling and paving solutions in the home renovations market. Since deploying the first pilot program at its Seaforth store, Amber has worked closely with Micronet Systems to streamline business processes and improve overall business efficiency.

“We’re delighted to have supported Amber Tiles in their rapid growth journey, and are humbled by their acknowledgement. We look forward to continuing this productive relationship and helping Amber to drive even greater returns from their investment in technology,” said Rob Butler, Managing Director of Micronet Systems.

About Micronet: Since the introduction of its first-generation product in 1983, Micronet Systems business solutions have been implemented in over 2000 companies. Servicing a diverse range of industries, Micronet Systems has customers and operations throughout Australia, New Zealand, United Kingdom, South Africa and the Pacific Islands.

HARMONiQ Business Tuning software is an all-in-one business management platform from Micronet, that incorporates inventory, financials, sales, marketing, and more into a seamlessly integrated solution to help businesses automate and grow.

Micronet Systems Managing Director, Rob Butler and R&D Director, Phil Salomon, accept the award from Phil Crawford, Managing Director of Amber Tiles on behalf of the Micronet Systems team.