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Multicap customers feel ‘confident and prepared’ as NDIS rolls out in Mackay

Announcement posted by Multicap 03 Nov 2016

The National Disability Insurance Scheme (NDIS) has reached another milestone in Queensland, with the scheme rolled out in the Mackay, Isaac and Whitsundays region this week.
Multicap, a leading disability service provider, has been working closely with our customers in Mackay to ensure that every person transitioning to the NDIS is as prepared as possible.

Multicap has prepared a number of new resources to assist with the planning and preparation for transition to NDIS. Members of staff are also available to accompany people with disability and their carers to National Disability Insurance Agency (NDIA) planning meetings to provide support, assistance and advice. At Multicap we are committed to achieving the best possible outcomes for all people with disability.

Sharon cares for her brother Scott and she is one of many family members in Mackay that Multicap has been assisting to prepare for the NDIS to roll out. Sharon said: “Multicap staff have taken the burden off me as Scott’s carer. The preparation they have put into NDIS has been a life saver. They have been respectful and sympathetic yet professional and knowledgeable – nothing has been too hard for Multicap staff.”

“Multicap has made the transition seem easy and understandable rather than frightening, I feel very well prepared and confident going into Scott’s planning meeting with the NDIA.  Multicap staff care about Scott, they love him and nothing is ever too hard for them.

“If I could give a million dollars to everyone at Multicap I would!”

Multicap CEO Joanne Jessop said, “Everything we do at Multicap is focussed on enhancing the lives of our customers and their families. The transition to NDIS is a fantastic opportunity for people with disability to have more choice in the support and services they access. The NDIS is a new world of possibilities. 

“A new Mackay Multicap Hub will be announced early in the new year. The hub will welcome all members of the community, not just people with disability. Our new hub represents the commitment of Multicap to invest in the Mackay community, and provide a foundation on which we can deliver our sole purpose, ‘to enhance the quality of life of people with disability and their families’.
“Mackay is the first region with Multicap services to roll out the NDIS, and we are very excited to walk alongside our customers and their families on this exciting journey.”


To find out more about how Multicap can assist with the transition to NDIS please call Michele Steadman on 0427 038 115.

Web links
Multicap: multicap.org.au

About Multicap
Multicap is a leading not-for-profit organisation supporting individuals with disability. 

Operating for over 50 years, Multicap is one of the top disability service providers in Queensland offering individual and group day programs, supported employment, respite, social support and much more. Our passion is for every individual’s right to connect and realise the possibilities available to them and this drives us to always believe there is a way. 

We create opportunity. We are champions of possibility. We inspire partnerships of support. Our door is always open.