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Southern Cross Credit Union opens Corporate Service Centre in Kingscliff

Announcement posted by Southern Cross Credit Union 18 Nov 2016

Southern Cross Credit Union has opened its Corporate Service Centre and new Premium Banking facility in Kingscliff.

Following a successful period of growth and expansion of their business the Credit Union has relocated their Corporate Service team to Kingscliff and will be offering their customers a new point of representation via a Premium Banking offering.

CEO, Stuart Edwards is excited about the new Kingscliff location and says it signals an evolution of the Credit Union, “Our growth over the past 18 months has outperformed the market considerably. We have outgrown our current space in Murwillumbah and need an environment suited to our strategies around growth and innovation now and for the future.”

SCCU worked with VIOTO Architects to create a workspace for their team that supports collaboration and is conducive to teams working across departments to find efficiencies and the best outcomes for their people and their customers.

Mr Edwards also emphasised that SCCU will be maintaining their presence in Murwillumbah. “The Murwillumbah branch and team members will remain in the current, historic location on Commercial Road and continue to serve the needs of Murwillumbah and the surrounding area.”

The new space in Kingscliff has also been designed to be a non-traditional service point for SCCU customers and provides the perfect environment to diversify their customer service offering through the introduction of Premium Banking.

“Premium Banking is a personalised service aimed at developing deeper customer relationships through the services of a dedicated Relationship Manager to assist with banking requirements“, explained Mr Edwards.

“With technology changing the way we all bank, establishing meaningful relationships with our customers is more important than ever. Premium Banking provides a new level of star service and value for customers. The introduction of Premium Banking is another exciting point of competitive difference for Southern Cross Credit Union.”