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Game changer for the hire boat industry improves tourist safety and enjoyment

Announcement posted by Coastal Ventures 03 Mar 2017

Thanks to Garmin technology, we are now able to give a lifetime of locals knowledge at their fingertips to interstate & overseas customers
Never before seen in the tourism or boating industry

Coastal Ventures recently partnered up with Garmin to provide a service to our customers that has never been seen before in the industry.  We are able to give interstate and overseas visitors a lifetime of local knowledge at their fingertips.

Tyrone who has 20+ years of boating experience around Australia once told us that "Driving a new boat always take a little bit of getting used to and the pressure is on when you're taking your whole extended family out to not embarrass yourself.  When in unfamiliar waters and not knowing where you're going, that pressure is even more when you're constantly on the lookout for sand bars and channels."

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We found that even experienced boaties, if not familiar with the Gold Coast waters were slightly on edge when first taking our boats so we decided to do something to alleviate some of that stress by reviewing our GPS and sonar facilities.

As all of our hire boats are fitted with GPS units, we decided to make things easier for customers by preprogramming all of the best destinations on the Gold Coast in so that they know exactly where to go.  

But we still weren't satisfied.

So to make our boats truly unmatched in their navigation aids, we worked with boaties who have lived and breathed the Broadwater for their whole life to preprogram the quickest and safest routes in to the GPS units.  This means that the customer can simply follow the line on the screen, knowing that grounding out or hitting obstacles is one less thing that they have to worry about.  

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A few of our customers have told us things like:

"It's like being on a rollercoaster that you just simply control the speed.  You follow the line on the screen and get shown around the best places!"

"That simple line felt like I had a tour guide with me showing me the way. Best thing was, unlike guided tours where we get hurried along between stops, we still had complete control over our day.  When we got to Tipplers we were able to spend a couple of hours there instead of being rushed on to the next place."

We love conversing with our customers and this innovative concept means that rather than simply pointing over to Straddie and saying "Go that way", we are able to give them detailed advice about exactly where to go on the Gold Coast and precisely how to get there so that they can focus on enjoying the day with their family and friends.

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