Newsflash: NEC re-affirms long-standing Genesys partnership
Announcement posted by NEC Australia 31 Jan 2007
NEC Business Solutions has renewed its commitment as one of Australia’s leading Genesys Interacts partners. Having been a Genesys value-added reseller since 1999, NEC has sold and implemented Genesys contact centre software to more than 35 tier-one organisations in Australia, with more than 10,700 agent seats in total. NEC also employs more than 60 specialist Genesys-trained staff and is well-equipped to provide high level professional services and support to its Genesys customers for the ongoing operation and enhancement of their contact centres.
“NEC is pleased to grow this long-standing association with Genesys,” said Sean O’Halloran, Group General Manager for NEC Business Solutions. “The Genesys contact centre solution is the choice of Australia’s biggest companies and major Government Agencies, and NEC is committed to matching the Genesys solution with unmatched service and support. We look forward to enhancing the Genesys experience with existing customers and working with new customers to substantially improve their customer experience.”
For further information, please contact:
Lynn Hepple, PR Manager, NEC and NEC Business Solutions
T: 03 9264 3746
M: 0411 563 907
Verne Smith, Red Agency for NEC Business Solutions
T: 03 9670 8350
E: verne.smith@redagency.com.au
About NEC Business Solutions
NEC Business Solutions is a leading provider of end-to-end voice, data and video solutions for business and government. The company utilises its expertise in IP telephony, contact centres and managed services, and strong partnerships with other leading companies to provide innovative and affordable business solutions. NEC Business Solutions is a wholly owned subsidiary of NEC Australia.