The PRWIRE Press Releases http:// 2017-03-27T02:04:24Z New guide arms government and business leaders with cybersecurity tactics 2017-03-27T02:04:24Z new-guide-arms-government-and-business-leaders-with-cybersecurity-tactics-1 The huge economic risk posed by cybercrime has prompted an industry expert to pen a jargon-free guide to help leaders understand the growing problem. To be launched tomorrow (Tuesday, March 28) by the Hon Dan Tehan MP, Australia’s Minister Assisting the Prime Minister for Cyber Security, in the presence of leading Australian cybersecurity experts from industry and government, the book explains the complex threat in straight-forward terms. Author Craig McDonald, CEO and founder of Australian cybersecurity pioneer MailGuard, wrote the guide with the aim of empowering time-poor, non-tech executives in under an hour. Cybercrime is a rapidly-growing industry. Last year, 594 million people were victims of online crime. It is now the number one economic crime in Australia, according to PwC, having been deemed “statistically insignificant” just six years ago. It’s alarmingly easy for cybercriminals to get a foot in the door, with 91% of cyber attacks arriving via email, usually via phishing. Every day, 205 billion emails are sent around the world – and everyone with an email address is a potential target. It means sorting the legitimate senders from criminal impersonators is growing increasingly difficult. McDonald says he wrote Surviving the Rise of Cybercrime to help executives navigate an ever-changing threat landscape. “Every day I talk to successful business leaders who are charged with the responsibility of steering their organisations to success. To many, cybersecurity is new and unfamiliar territory,” McDonald said. “In cybersecurity, the human factor is the greatest vulnerability for any organisation, and a large part of the challenge is generating awareness and educating those who are in harm's way. This is particularly the case with executives who are time-poor and often feel that there’s too much to consider. “Some executives take the view that it’s somebody else’s problem – most commonly a member of their IT team. In today's climate such attitudes are outdated and plain dangerous.” The cost of cybercrime to business and government Cybercrime costs the Australian economy between $1 billion and $17 billion annually, or roughly 1 per cent of GDP. The average attack costs SMBs $276,000. Australian Government departments and agencies are not immune, with international cyber attacks reportedly targeting Austrade, the Defence Science Technology Group and the Bureau of Meteorology. The Australian Cyber Security Centre says between January 2015 and June 2016 the Australian Signals Directorate responded to 1,095 cybersecurity incidents against government systems. The Prime Minister's cyber security adviser, Alastair MacGibbon, who will attend the book launch, has stated that the Australian Government is "attacked on a daily basis". Surviving the Rise of Cybercrime covers: Identifying threats to a business Why cybercriminals target particular businesses and staff Why IT teams struggle to prevent these rising threats The role leaders and executives need to play in cybersecurity How to educate managers and teams as the frontline of your company’s cyber defence. For a copy of the ebook version of Surviving the Rise of Cybercrime, please visit: http://www.mailguard.com.au/survivingcybercrime What executives say about the book “Outstanding. This book is a must-read for every executive. Cybercrime poses a serious threat to every business, large and small. No longer just an IT problem; all executives must comprehend the risks. Cyber attacks lead to serious business disruption, reputational damage and financial loss. It’s the responsibility of every executive, and this book provides a thorough foundation for understanding the cybersecurity landscape.” – Pip Marlow, former managing director, Microsoft Australia and newly-appointed CEO strategic innovation, Suncorp. “Knowledge of cybersecurity issues is essential for all executives irrespective of the business they are in. This guide puts the current state of cybersecurity into perspective with deep insights from visionaries in government and commerce, and offers practical advice on defining and protecting critical assets.” – Bradley Bastow Chief Technology Officer, Department of Prime Minister and Cabinet. “Gone are the days when cybercrime was simply a matter for IT professionals. In today’s world, cybersecurity is an important issue for all leaders and managers at all levels of all organisations. If you value business continuity and strategic growth for your organisation, then Surviving the Rise of Cybercrime is a must-read for all executives.” – Professor Gary Martin FAIM FACE Chief Executive Officer, Australian Institute of Management, Western Australia.   About MailGuard: MailGuard is an Australian tech innovator and the world’s foremost cloud email and web security service, with customers in 27 countries. MailGuard provides real-time protection against malicious email such as whaling, ransomware, phishing and spear phishing, 2-48 hours ahead of the market.   For more information contact: Jaclyn McRae MailGuard media liaison Jaclynm@mailguard.com.au 0438921019 Fusion5 Awarded Netsuite's ‘Partner Of Excellence' For 2016 2017-03-27T00:13:56Z fusion5-awarded-netsuite-s-partner-of-excellence-for-2016 Following another year of significant growth for Fusion5’s NetSuite business in both Australia and New Zealand, the business solutions company was delighted to receive NetSuite’s Partner of Excellence award for 2016. Regarded as the #1 cloud business management suite, NetSuite is used by over 40,000 customers globally. Fusion5 is the largest, most experienced 5 Star NetSuite partner across Australia and New Zealand, as well as being a top Presidential partner and leader for successful enterprise implementations and support services.   The NetSuite Partner of Excellence Award recognises Fusion5 as a solution provider who demonstrated excellence and alignment across all aspects of their partnership. These include (but are not limited to) investment into partner programmes, headcount growth, acquisition to accelerate growth, certification growth, and account management practice. During last year, Fusion5 also invested in regular business alignment, business reviews and business engagement, which not only delivered results for 2016, but also set up Fusion5 for accelerated growth into the future. Fusion5’s Chief Executive, Rebecca Tohill, says, “NetSuite is a major part of our business and we enjoy working with the NetSuite organisation. Their solutions are a great fit for local and multinational organisations and deliver exceptional value for money.  We see opportunities to double the size of our NetSuite revenues over the next two years.”   Grant Robertson, Fusion5’s Director for NetSuite APAC, was pleased to accept the award at the NetSuite Partner Kickoff in Sydney. He commented, “We take our NetSuite partnership very seriously and understand that our full commitment not only benefits Fusion5, but more importantly our customers, who understand we are striving to do the right thing by them. The support we receive from the NetSuite Channel is second to none, and we would like to take the opportunity to thank them for this.” Fusion5 finished in NetSuite’s top 5 for sales worldwide in 2016 and had a record-breaking year in terms of new customers, contracts and annual committed revenue. For the third year in a row Fusion5 has been confirmed as a NetSuite 5 Star partner and is looking forward to another year of exponential growth. Fusion5 is a business solutions company delivering world-class solutions across the key functional areas of organisations including Enterprise Resource Planning, Customer Relationship Management, Customer Experience, HR / Payroll and IT Service Management. They also develop best of breed solutions across a range of key industries. Fusion5 has nine offices in Australia and New Zealand, and their key partners include Oracle, Microsoft, Aptean and Ivanti Software. To find out more please go to https://www.fusion5.com.au/ .   April Promotion: Register for Free Gift with a SleepMaker purchase 2017-03-24T05:34:27Z april-promotion-register-for-free-gift-with-a-sleepmaker-purchase SleepMaker, Australia's bedding specialists have announced a special promotional offer for April. Customers who purchase a bed or mattress worth $699 or more can register to receive a free sheet set and protector pack. They have to visit the company’s website and use the mattress selector tool to find out which bed is best suited to their needs and then buy a bed or mattress of any size and from any range. Once the purchase is completed customers will be provided a promotion page on the website where they put in personal and purchase information and upload a copy of the receipt to verify the purchase. On doing this, The Comfort Group will send them an acknowledgement email. After verification, the customer will be sent their gift through their distribution warehouse. Customers can use the mattress selector tool to finalise the bed or mattress they want to purchase. This tool is excellent to understand the customer’s needs and help them make an informed decision as it also considers factors such as their sleep position, mattress feel, support, health, temperature, bed size, base options and budget guide. The promotion is aimed at consumers who are in the market for a new mattress – those doing their research at home and those who visit the store. The nation-wide promotion hopes to target record sales for the SleepMaker brand. SleepMaker is owned by The Comfort Group. Founded in 1935 the Comfort Group has a long and interesting history. The group has grown in leaps and bounds through organic growth and strategic acquisition of the SleepMaker bedding and Dunlop Foams businesses. The Comfort Group manufactures SleepMaker, Sleepyhead, Simmons, Dunlopillo, Design Mobel and Serta bedding brands. They also own the flexible foam manufacturer, Dunlop Foams. SleepMaker has established a reputation for combining leading edge innovation, expertise and world-class operating processes to produce products of the highest quality. The SleepMaker team is dedicated to building and maintaining a highly skilled and robust local manufacturing capability. Those interested in knowing more about this promotional offer may call 1800 633 358 or send an email to ccare@sleepmaker.com.au. SleepMaker’s Mattress Selector tool can be found online. http://www.sleepmaker.com.au/sleepmaker-selector/sleepmaker-selector Hello Social founder launches new social media tool Rivuu 2017-03-23T23:29:48Z hello-social-founder-launches-new-social-media-tool-rivuu A new social media content approval and scheduling software, Rivuu, is helping marketers reduce the time spent working on social media by streamlining the workflow for faster turnaround times and some of Australia’s largest agencies and brands are already using it. Rivuu enables marketers to reduce the time spent using social media without compromising results. It has already seen over 1000 users sign up since its launch and boasts a client list that includes the likes of Mazda, Ogilvy, Carlsberg, World Vision, Brut, Leo Burnett and jewellery brand Pandora. Launched in January this year, Rivuu was founded by Max Doyle, who is also managing director of Sydney based social media agency, Hello Social,. The technology was launched after Max and his team of 16 were experiencing the bottleneck that many companies struggle with when it comes to getting social media content approved and scheduled. “We realised at Hello Social there were just too many people and tools involved in the content creation, approval and scheduling process. We thought if we could have the whole process in one tool it would significantly improve productivity. So, we created a platform that brings copywriters, graphic designers, community managers and clients/managers all together, making it possible to approve and schedule content with one click,” says Max. Once content is created and approved, Rivuu ensures users schedule it on Facebook, Twitter and even Instagram at the optimum time for maximum reach and engagement. Rivuu analyses the best time of day and the day of the week to find the optimal time to schedule each post. “We wanted to make the functionality of the user experience as intuitive as possible. All content can be viewed on one calendar and sorted by platform, category and schedule stats. The customisable workflow means users can also adjust their content approval process to fit any team structure, adding as many approval rounds as they need.” Social media is becoming an increasingly important tool for marketers to grow their businesses. A significant 63% of marketers use social media for 6 hours or more a week and 39% for 11 or more weekly, according to Social Media Examiner[1]. “We’ve had overwhelmingly positive feedback from our clients who all say they’ve noticed a considerable reduction in the time it takes get content approved and scheduled.” Rivuu is now looking to expand with Max heading to the US this month to meet with investors. “We’ve been in talks with several VCs who’ve expressed interest and have already received a series A funding offer,” says Max. https://rivuu.com/ [1] https://www.socialmediaexaminer.com/wp-content/uploads/2016/05/SocialMediaMarketingIndustryReport2016.pdf Datto hires Ryan Weeks as Chief Information Security Officer 2017-03-22T23:30:00Z datto-hires-ryan-weeks-as-chief-information-security-officer Sydney, Australia – March 23, 2017 – Datto, a leading provider of total data protection solutions for businesses around the world, today announced the hiring of Ryan Weeks as Chief Information Security Officer. Weeks will drive the company’s information security initiatives to ensure that the company’s products continuously meet the demanding challenges of Datto’s Managed Service Providers (MSPs) and their customers. He will also be responsible for continuing to develop and maintain the company’s security program roadmap and extending partnerships with MSPs. Weeks will report to Robert Gibbons, Chief Technology Officer.   “Datto strives to exceed the expectations that we jointly set with all of our MSPs, and our data protection technologies are unparalleled in safeguarding essential business data from evolving cyber-threats,” stated Gibbons. “Ryan brings a comprehensive skillset and proven success record that will play a critical role in helping Datto ensure the security of its core products, to deliver the highest standards for our partners.”   According to a recent study commissioned by Babson College, nearly 80 percent of small companies recognise the importance of technology as a means for growing their business and more than 40 percent feel ill-prepared, or have fallen victim to, cyber-attacks.1   “Datto is laser-focused on helping MSPs serve the business continuity, disaster recovery and networking needs of their small-to-medium business customers,” stated Weeks. “I’m eager to build upon Datto’s vision to ensure our solutions provide the level of protection our MSP partners demand and to minimise IT risks for their customers through a pre-emptive, proactive approach.”    Prior to joining Datto, Weeks served as Vice President and Associate Director at FactSet Research Systems, a provider of financial data and analytic applications for investment management and investment banking professionals. Weeks served in a blended management and technical capacity in the security infrastructure and assurance department. He successfully managed the company’s information security program, designed to protect data provided by the world’s largest financial institutions. Weeks also served as a security consultant at Ajilon Consulting. A graduate of Northeastern University, Weeks earned a Master’s degree in information assurance.  About Datto Datto protects business data and provides secure connectivity for tens of thousands of the world's fastest growing companies. Datto's Total Data Protection solutions deliver uninterrupted access to business data on site, in transit and in the cloud. Thousands of IT service providers globally rely on Datto's combination of pioneering technology and dedicated services to ensure businesses are always on, no matter what. Datto is headquartered in Norwalk, Connecticut and has offices in Rochester, Boston, Portland, Toronto, London, Singapore and Sydney.  Media Contacts Amanda Conroy/Amy Rathbone Espresso Communicationsdatto@espressocomms.com.au +61 2 8016 2200   1 State of Small Business in America 2016 Advances in Digital Agriculture to Take Centre Stage at International Symposium on Digital Earth & Locate17 in Sydney 2017-03-22T22:59:02Z advances-in-digital-agriculture-to-take-centre-stage-at-international-symposium-on-digital-earth-locate17-in-sydney Sydney, Australia – 23 March 2017 – Advances in spatial technology that enable digital agriculture, including a next-generation national positioning system and real-time monitoring of soil moisture levels from space, will take centre stage at the International Symposium on Digital Earth & Locate17 in Sydney in April. A new national positioning system accurate to between 2cm and 10cm – as opposed to 5 metres with today’s satellite-based GPS – will boost Australia’s economy by $73 billion or more over the next 20 years, much of it in agriculture, says Dr Peter Woodgate, CEO of the Cooperative Research Centre for Spatial Information (CRCSI). “To adopt techniques like precision agriculture and controlled traffic farming, farmers need to be able to position equipment and sensors with about 5cm accuracy. The conference will showcase space-based augmentation systems – including Australia and New Zealand’s joint initiative – which, subject to testing, are well on the way to achieving that,” said Woodgate. “Leveraging other regional efforts, such as a Japanese satellite-based system recently trialled in Queensland, it will even be possible to remotely control unmanned autonomous vehicles like driverless tractors from space.” Australia’s investments in positioning systems will not only pay off in higher agricultural exports but will create export business opportunities and new jobs in digital agriculture to aid the transition from sectors of the economy impacted by digital disruption. Woodgate and fellow Working Group Co-Chair, Glenn Cockerton, Managing Director of Spatial Vision, will make the first public presentation of the 2026 Spatial Industry Transformation and Growth Agenda at Digital Earth & Locate17, outlining 30 transformative initiatives for Australia. In another highlight of the event, the U.S. National Aeronautics and Space Administration (NASA) will hold a special session to promote capacity building and use of data from its Soil Moisture Active Passive (SMAP) Observatory. SMAP products, which provide frequent global measurements of soil moisture from space at high spatial resolution, are freely available (http://nsidc.org/data/smap), with one of the first validation experiments carried out in Yanco, NSW. According to Phil Tickle, Program and Business Development Manager (Ag, NRM & Climate Change) at CRCSI, NASA’s SMAP data will complement data from a range of sensors used in digital agriculture, including soil moisture probes, weather stations, and animal tracking devices. Tickle is presenting the benefits of an online farm monitoring solution for the grazing industry at Digital Earth & Locate17. Called the NRM Spatial Hub, this provides access to 30 years of 30 metre resolution satellite data and tools for mapping, assessing and monitoring property infrastructure, land resources and ground cover. It is currently being commercialised by the CRCSI in conjunction with Meat & Livestock Australia. Tickle said the conference was an opportunity for farmers and land managers to learn about the spatial technologies transforming their industry, as well as to discuss potential issues, such as the ownership of agricultural big data. “We are seeing enormous development in digital agriculture capabilities and often farmers don’t have control of their own data,” said Tickle. “When you have sensors on farms feeding into data warehouses and generating broader benefits, why shouldn’t the farmer get a cut? And what does a farmer do if they want to change providers and their data is locked up in a proprietary system?” With a program featuring more than 130 international and Australian speakers, Digital Earth & Locate17 provides a unique opportunity to understand digital transformation practices from around the world, and to develop and leverage geospatial data. The two main conference days will be split into eight separate streams with topics including smart cities, virtual globes, intelligent transport, agriculture, engineering/utilities, smart sensors for natural resource management, water & climate, disaster & emergency management, and the geospatial economy. The joint conference will be held 03-06 April 2017 at the new International Conference Centre Sydney. The Digital Earth & Locate17 Conference’s Market Day on Tuesday 4th April opens the exhibition to everyone and is an opportunity for private, government and start-up organisations to come together and explore collaborative and business opportunities. About the International Symposium on Digital Earth The International Symposium on Digital Earth is a flagship event of the International Society for Digital Earth. Founded in Beijing in 2006, ISDE is a non-political, non-governmental and not-for-profit international organisation principally promoting academic exchange, science and technology innovation, education, and international collaboration towards Digital Earth. ISDE also explores Digital Earth as an enabling technology to play key roles in economic and social sustainable development, environmental protection, disaster mitigation, natural resources conservation and improvement of living standards. About Locate17 The Locate Conference (Locate17) is the national conference of the spatial and surveying industries of Australia and New Zealand. The event is an initiative of the Surveying & Spatial Sciences Institute (SSSI), Spatial Industries Business Association (SIBA) and Geospatial Information & Technology Association (GITA). MEDIA RELEASE: Moneytree Completes a JPY 1 Billion Funding Series B Funding Round 2017-03-21T20:30:00Z media-release-moneytree-completes-a-jpy-1-billion-funding-series-b-funding-round-2 MEDIA RELEASE 22 March 2017 Moneytree Completes a JPY 1 Billion Funding Series B Funding Round: SBI Investment and major regional banks join mega bank-affiliated venture  capital firms and a leading UK asset management company as investors Moneytree KK (Shibuya, Tokyo) has completed a Series B funding round that will drive its further expansion in the rapidly developing global fintech industry, including entering the Australian market within the coming months. The development paves the way for unprecedented connectivity across the financial services sector with Moneytree providing tools and services that enable individuals and businesses to aggregate and control all their financial data in a single place.  Moneytree will use the funding to add functionality to its popular personal finance management app, as well as to invest in deepening the capabilities of its Moneytree LINK platform (https://link.moneytree.jp) that connects financial institutions and customers through a permission-based data-sharing platform.  Moneytree CEO Paul Chapman said: “We are accelerating Moneytree’s growth to deliver seamless access to Japan’s financial services. In coming months, we will expand beyond the Japanese market and become a regional player, working for positive change, and cementing a position as the most trusted financial data portability platform.” Funds were raised from SBI Investment Co., Ltd., Fukuoka Technology Partners Co., Ltd., Hiroshima Venture Capital Co., Ltd., Senshu Ikeda Capital Company Ltd., and noted British asset management company Baillie Gifford & Co., as well as reinvestment from Series A round investors Mizuho Capital Co., Ltd., SMBC Venture Capital Co., Ltd., and salesforce.com, inc. The total amount raised exceeds JPY 1 billion. SBI Investment Co., Ltd. led the round.  The participation of British asset management company Baillie Gifford & Co. signals a significant step forward in Moneytree’s plans for overseas expansion.  Moneytree LINK has secured over twenty customer and partner companies since 2015. Japanese ‘mega banks’ Mizuho Bank Ltd and Sumitomo Mitsui Banking Corporation have adopted Moneytree LINK, with leading regional bank Senshu Ikeda also on the platform.  Moneytree LINK powers solutions from ten accounting software providers, making it the number one platform in the Japanese accounting industry. Moneytree will increase headcount across the organisation, including Development, Platform, Sales, Marketing and back office.  Mr. Chapman added: “As the fintech market expands rapidly, Moneytree remains focused on our core values of security, privacy, and transparency. As a platform, we will continue to maintain neutrality with regards to partner type, vertical, and even size.” -ends- About Moneytree Moneytree KK was founded in 2012 in Japan with the mission of bringing consumers, small businesses, and banks closer together. The Moneytree mobile app, introduced in 2013, allows users to automatically manage their bank accounts, credit cards, electronic money, mileage, points, and securities all together in one place on mobile and desktop. The app was awarded Apple’s App Store “Best of” in 2013 and 2014.  In 2015, Moneytree launched Moneytree LINK, a service that connects financial institutions and customers through a permission-based data sharing platform. It is aimed at creating value in the fields of accounting, finance, real estate rent management, automobile maintenance, expense settlements, invoice issuance, and asset management.  That same year, Moneytree received an unprecedented round of simultaneous investment by the venture capital arms of all three Japanese mega banks. Moneytree was also chosen by IBM as its first official Fintech API partner, and selected for MasterCard’s Start Path accelerator program.  Please address media inquiries to: AUSTRALIA Eric Robledo Honner TEL: +61 02 8248 3739 E-mail: eric@honner.com.au     JAPAN Kaori Kitakata Moneytree KK Communications Officer TEL: +81 03-4588-0621  E-mail: press@moneytree.jp URL: https://moneytree.jp MEDIA RELEASE 22 March 2017 Moneytree Completes a JPY 1 Billion Funding Series B Funding Round: SBI Investment and major regional banks join mega bank-affiliated venture  capital firms and a leading UK asset management company as investors Moneytree KK (Shibuya, Tokyo) has completed a Series B funding round that will drive its further expansion in the rapidly developing global fintech industry, including entering the Australian market within the coming months. The development paves the way for unprecedented connectivity across the financial services sector with Moneytree providing tools and services that enable individuals and businesses to aggregate and control all their financial data in a single place.  Moneytree will use the funding to add functionality to its popular personal finance management app, as well as to invest in deepening the capabilities of its Moneytree LINK platform (https://link.moneytree.jp) that connects financial institutions and customers through a permission-based data-sharing platform.  Moneytree CEO Paul Chapman said: “We are accelerating Moneytree’s growth to deliver seamless access to Japan’s financial services. In coming months, we will expand beyond the Japanese market and become a regional player, working for positive change, and cementing a position as the most trusted financial data portability platform.” Funds were raised from SBI Investment Co., Ltd., Fukuoka Technology Partners Co., Ltd., Hiroshima Venture Capital Co., Ltd., Senshu Ikeda Capital Company Ltd., and noted British asset management company Baillie Gifford & Co., as well as reinvestment from Series A round investors Mizuho Capital Co., Ltd., SMBC Venture Capital Co., Ltd., and salesforce.com, inc. The total amount raised exceeds JPY 1 billion. SBI Investment Co., Ltd. led the round.  The participation of British asset management company Baillie Gifford & Co. signals a significant step forward in Moneytree’s plans for overseas expansion.  Moneytree LINK has secured over twenty customer and partner companies since 2015. Japanese ‘mega banks’ Mizuho Bank Ltd and Sumitomo Mitsui Banking Corporation have adopted Moneytree LINK, with leading regional bank Senshu Ikeda also on the platform.  Moneytree LINK powers solutions from ten accounting software providers, making it the number one platform in the Japanese accounting industry. Moneytree will increase headcount across the organisation, including Development, Platform, Sales, Marketing and back office.  Mr. Chapman added: “As the fintech market expands rapidly, Moneytree remains focused on our core values of security, privacy, and transparency. As a platform, we will continue to maintain neutrality with regards to partner type, vertical, and even size.” -ends- About Moneytree Moneytree KK was founded in 2012 in Japan with the mission of bringing consumers, small businesses, and banks closer together. The Moneytree mobile app, introduced in 2013, allows users to automatically manage their bank accounts, credit cards, electronic money, mileage, points, and securities all together in one place on mobile and desktop. The app was awarded Apple’s App Store “Best of” in 2013 and 2014.  In 2015, Moneytree launched Moneytree LINK, a service that connects financial institutions and customers through a permission-based data sharing platform. It is aimed at creating value in the fields of accounting, finance, real estate rent management, automobile maintenance, expense settlements, invoice issuance, and asset management.  That same year, Moneytree received an unprecedented round of simultaneous investment by the venture capital arms of all three Japanese mega banks. Moneytree was also chosen by IBM as its first official Fintech API partner, and selected for MasterCard’s Start Path accelerator program.  Please address media inquiries to: AUSTRALIA Eric Robledo Honner TEL: +61 02 8248 3739 E-mail: eric@honner.com.au     JAPAN Kaori Kitakata Moneytree KK Communications Officer TEL: +81 03-4588-0621  E-mail: press@moneytree.jp URL: https://moneytree.jp   Consumer sentiment strongly supports voice biometrics for APAC contact centres 2017-03-21T06:00:47Z consumer-sentiment-strongly-supports-voice-biometrics-for-apac-contact-centres Australia – NICE announced the results of its Asia Pacific Voice Biometrics Consumer Survey. The survey revealed that consumers are overwhelmingly in favour of companies using voice recognition to authenticate their identity when interacting with a contact centre. This saves times for both customers and contact centre agents and eliminates frustration caused by forgotten passwords or wrong answers to traditional security questions. NICE’s survey of 900 consumers in Australia, Hong Kong, India, Indonesia, Philippines and Singapore discovered the following: 46 percent of respondents rated their current experience of authenticating themselves when engaging with a contact centre as somewhere between neutral and terrible. Just nine per cent said it was ‘great.’ 55 percent of people said having to answer security questions (which are usually personal) to a stranger via telephone when they’re in a public place is their biggest frustration when trying to authenticate themselves.  Consumer readiness to accept voice biometrics for contact centre authentication is high: 88 percent were open to voice biometrics. Of the people who had never heard of voice biometrics, 81 per cent were open to it once they understood what voice biometrics means.  Raghav Sahgal, president of NICE APAC, said: “Once the respondents learned about the benefits of biometrics, their likelihood of performing transactions via the contact centre increased by 1.5 times. This demonstrates high levels of readiness and a huge revenue opportunity for businesses that can incorporate voice biometrics into their authentication processes. “Voice biometrics lets enterprises interact with their customers in a friendly and personalised manner by authenticating the customer on the background of a natural conversation, allowing service agents to immediately start helping the customer. This greatly improves customer satisfaction and reduces fraud. Organisations that implement voice biometrics technology can dramatically improve customer service and reduce handle times, leading to increased sales and customer loyalty.”For the full results download the survey here.To learn more about NICE’s real-time voice authentication solution click here. Avaya Australia and New Zealand Bolsters Team with Senior Sales, Channel Appointments 2017-03-21T00:35:36Z avaya-australia-and-new-zealand-bolsters-team-with-senior-sales-channel-appointments Sydney, Australia – March 21, 2017 – Avaya Australia and New Zealand has expanded its team with the appointment of Mitch Walkaden and Steve Williams to lead its local sales and channel operations, respectively. The company has also announced new hires and promotions to build on its continued business transformation. Walkaden has been appointed Director of Midmarket Sales and Distribution in A/NZ, with responsibility for working with customers and distributors to develop and support digital transformation strategies. His assignment follows two years with the company, having previously held the role of Distribution Account Manager. Williams has been elevated to Regional Channel Leader A/NZ, tasked with working with Avaya’s partners to deliver customisable and flexible solutions to joint clients. Williams joined Avaya in mid-2014, bringing to the company more than 10 years’ experience in IT channel management. Avaya A/NZ has also bolstered its ranks with new hires in Gary Walters and Brett Stevenson, who will fill the roles of Territory Account Manager NSW/Queensland and Sales Engineer, respectively. Both join Avaya with strong communications and telecommunications backgrounds, having held positions at companies including Truphone, M2 Group, Telstra and Optus. Additionally, as part of its investment in the wider IT industry, Avaya A/NZ has named two successful graduates of its local Graduate Program, with Shehara Hapugalle and Lloyd Nucup securing promotions to Channel Account Manager and Sales Engineer, respectively. Quotes: “Avaya A/NZ has undergone a significant transition over the last 18 to 24 months to ensure we’re more closely aligned with the needs of customers in today’s digital context. We’ve made key changes to how we operate and deliver outcomes to our customers that address challenges around Internet of Things, mobility, artificial intelligence, and more. These set of appointments marks the next phase of that continued transformation, allowing us to continue to building on the standard of solutions and services we deliver to customers and partners.” Peter Chidiac, Managing Director Australia and New Zealand, Avaya About Avaya Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications with integrated, secure networking— offered on premises, in the cloud, or a hybrid. Today’s digital world requires some form of communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com. Certain statements contained in this press release may be forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these are reasonable, such forward looking statements involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results to differ materially from any future results expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements. All trademarks identified by ®, TM, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners ### Dell Boomi Acquires ManyWho 2017-03-17T00:29:32Z dell-boomi-acquires-manywho ROUND ROCK, Texas, Mar. 16, 2017 – Dell Boomi™ (Boomi) announced it has completed a transaction to acquire ManyWho™, a unified cloud and low-code development platform. ManyWho simplifies workflow automation and allows businesses and developers to turn business processes into rich software applications to connect employees, customers and core systems. Workflow automation is a critical need for modern businesses and organizations pursuing digital transformation and IT modernization. Adding the ManyWho low-code capabilities to Boomi’s market-leading integration platform accelerates the company’s ability to deliver workflow automation to customers on a unified platform, something no other company can match. The acquisition unlocks the ability for businesses to maximize best-of-breed cloud applications, driving efficiency, increasing time to value and building a competitive advantage. With the addition of ManyWho, the Boomi platform provides customers with the enabling technology to address the challenges of Hybrid IT. Now, the platform allows businesses to connect, manage data changes, ensure data quality and re-establish efficient business processes across your IT landscape. Boomi is the world’s leading cloud integration platform. ManyWho is rethinking the way businesses manage workflow automation. Together, the Boomi platform offers the only solution where customers can move, manage, govern and automate data and processes in a unified way. “Both Boomi and ManyWho were born in the cloud and are cloud native. Without an on-premises legacy to manage, Boomi provides instant access to services with no installation, effortless and automatic software upgrades and crowd-sourced ease-of-use to achieve short time-to-value,” said Chris McNabb, CEO of Boomi. “Boomi plus ManyWho brings world class integration together with leading cloud workflow automation. This combination provides our customers with a connected workflow which is key to an efficient and differentiated business.” “Boomi is a perfect fit for ManyWho. Both companies are committed to delivering innovative ways to help companies move fast, be nimble and collaborate at scale,” said Steve Wood, co-founder of ManyWho. “Joining Boomi allows ManyWho to scale quickly, offering businesses the end-to-end integration solution they need to drive Digital Transformation.’’ ManyWho was founded in 2013 and is headquartered in San Francisco, California. Boomi plans to keep ManyWho’s employees and existing operations, and will continue to invest in additional engineering, channel, marketing, professional services, support and sales capability to grow this business. To learn more about how these new Boomi workflow features can help your business or see a demonstration, please visit: www.boomi.com/workflow. About ManyWho ManyWho is an agile, enterprise-level, cloud-based, application development platform. Agility doesn’t have to mean compromise however – ManyWho builds social, mobile (including offline) and real-time applications that can run on any desktop or mobile device, operating system or platform. Headquartered in San Francisco and with a presence in Exeter, UK, ManyWho is revolutionizing the world of business process effectiveness by helping corporations get the best out of their existing applications and investments. About Dell Boomi Dell Boomi (Boomi), an independent business unit of Dell, accelerates business agility by integrating the information organizations need whenever and however they need it. The Boomi integration platform dramatically transforms the way organizations connect, create, manage and govern all their applications and data. As a result, more than 5,300 organizations of all sizes use the Boomi platform to run smarter, faster, better. Boomi also helps customers drastically reduce implementation times and offers substantial cost savings over traditional integration, MDM and API management solutions. Visit http://www.boomi.com for more information. © Dell and Dell Boomi are trademarks of Dell Inc. ManyWho is a trademark of Boomi Inc., a Dell subsidiary. Dell disclaims any proprietary interest in the marks and names of others. # # # PM-Partners Invests For Growth With Ken Sheargold Named CEO, and Appoints New Board 2017-03-16T01:03:20Z pm-partners-invests-for-growth-with-ken-sheargold-named-ceo-and-appoints-new-board Sydney March 16, 2017 - PM-Partners, Australia’s independent leader in large scale project management and delivery, continues to invest for growth with the appointment of public and private sector industry veteran Ken Sheargold as Chief Executive Officer. With a twenty year history PM-Partners has ASX top 50 clients spanning aviation, banking and finance, government, mining energy and resources, infrastructure, oil and gas, media and not-for-profit sectors. The company helps clients run projects better to deal with disruption and competition. Each year it delivers over $2BN of projects and trains over 9000 people. Sheargold, who has been Transformation Consultant at PM-Partners for the past 14 months, takes the helm from May 8 with the remit to steer the company through its next phase of enterprise growth. Existing Co-Founders and Partners, Pete Swan, Nik Samuelson and Steve Hewitson remain in the business and move to newly created Board Level roles, and will focus on internal coaching and advisory roles. Sheargold brings considerable senior strategic and management expertise to the role having held Executive Director roles at Telstra (Corporate Strategy and Customer Service), NSW Premier and Cabinet, Public Works and Service First. He also spent sixteen years in the Australian Defence Force. Sheargold holds postgraduate qualifications in Telecommunications Systems Management, Management Studies and holds a Diploma in Personnel and Resource Management. He is also a fellow of the Customer Service Institute of Australia. PM-Partners’ consistent excellence in project and programme service delivery for blue-chip organisations navigating disruption and competition have earned it a long-standing market-leading position in delivering large-scale transformational public and private sector projects. “It’s not often that a high calibre executive leader like Ken enters your business - I speak for the Founding Partners at PM-Partners that we are excited about entrusting what we and the team have built, to Ken. His strength, energy, and experience will provide the impetus for PM-Partners’ next phase of growth,” said Pete Swan, Director at PM-Partners. “To our people in the business, and to our valued clients and partners - it’s business as usual. And for us, business as usual means high-growth high quality, outcomes-based transformational blue-chip projects. We help people and clients reach their full potential. I’m proud to have the opportunity to take the incredible success that the teams at all levels have created over the last twenty years and blend it with our strategy for the next level of sustained enterprise growth. We have been the go-to partners for blue chip organisations for twenty years, and we will remain that solid, exceptional partner for them.” For more information, please visit https://www.pm-partners.com.au/. About PM-Partners We help clients turn strategy into operational agility and performance. For over 20 years the PM-Partners group has worked with private and public sector organisations to run projects, programmes and PMOs or provide the advice and support needed to help run them better. Our experienced people provide Resourcing, Delivery, Advisory and Capability services, supported by our long-term investment in tools, assets and solutions. Established over 20 years, 300 people, client project portfolio over $2B, train and certify 9000+ professionals each year, advise and support agile and PMO environments for Australia’s leading organisations and government departments. Things to know about best metal manufacturers in Melbourne 2017-03-14T04:17:58Z things-to-know-about-best-metal-manufacturers-in-melbourne There are lots of companies that claim to be the best in the industry but in reality they lack so many things that requires for being the best. There are no chances that any customer can feel the same about Brampton Sheetmetal. The company has years of experience and with the help of latest technologies, it is able to provide the quality services. If you are looking for sheet metal punching, then hear you can get the proper services. You will get your job done in no time as the company uses computerized machineries to make large holes with accuracy. You will get perfection in dimples, louvres and countersinking when manufacturing metal parts. The computer program can produce parts in large quantity with the same perfection. The sheet metal punching machinery is used for creating bolt holes and also to assemble parts. It is also used for punching out shapes and part number stamping for clear and easy identification. At Brampton Sheetmetal, sheet metal folding and bending can be done with accuracy for quality part production. The company offers precise results for manufacturing any size of parts. The latest software enables machinery to use information generated from the company's 3D solid work design files. You can rely on the company for high quality sheet metal bending and sheet metal folding job. Along with the quality services in products, the company also promises the safe, secure and on time delivery. The company delivers the order across the Australia. With their own delivery vehicles, they can provide delivery anywhere in Australia and also on committed time. So, when you are looking for metal manufacturers in Melbourne, you can defiantly approach Brampton Sheetmetal. You can also look what the other services and products offered by the company and if you are in need, you can go for it. The company also has the trained and experienced staff that can take good care of all the requirements of the customers. They have professional and friendly approach and you will get good experience in dealing with the company. So, you can defiantly try at least for once to know the perfection of the company in manufacturing. About company: Brampton Sheetmetal is a Melbourne based manufacturing company and with the twenty five years of industry experience, the company is able to meet the customers satisfaction level. With latest technologies and large delivery network, the company has long list of satisfied customers and it is now one of the leading company in the industry. Spatial Startup Companies to Share the Latest Innovations at the International Symposium on Digital Earth & Locate17 2017-03-14T00:00:19Z spatial-startup-companies-to-share-the-latest-innovations-at-the-international-symposium-on-digital-earth-locate17 Sydney, Australia – 14 March 2017 – Virtual reality, drones and multi-Global Navigation Satellite Systems are among the innovations to be showcased in the Startup Hub at the International Symposium on Digital Earth & Locate17, taking place from 3-6 April 2017 at the new International Conference Centre Sydney. The Startup Hub is designed to bring innovators and providers of the latest spatial technologies to the attention of scientists, surveyors, businesses and government. It will be located in the exhibition hall throughout the conference, including the free Market Day on Tuesday 4th April. All exhibition visitors are invited to try out the new technologies and the new opportunities they provide. Virtual reality to reimagine the world Forum8 is demonstrating its custom 3D visualisation and virtual reality (VR) software. Complete with an Oculus VR headset, the demonstration will showcase the future of 3D experiences. Forum8’s VR-Design Studio is specifically focused on 3D VR/visualisation of urban spaces, roads and traffic, and rail. It provides a full environment for visualising a concept, including Australian terrain (DEM) and road design-type tools, vehicles and traffic settings. It is also possible to import data from a range of sources, including point cloud, road design tools and traffic simulations. The software is also used with driving simulators in engineering studies and human factors research. Rapid-fire spatial data capture Spatial Technologies Pty Ltd will showcase ground breaking technologies that are the results of research and development completed in 2016. This includes new and existing technologies like 3D laser scanning, unmanned aerial vehicle (UAV) point clouds and light sensors. A number of projects utilising a combination of these will be showcased, including rapid tree inspections, street light management and asset management. Multi-satellite solutions SURVEY SOLUTIONS will use the Startup Hub for its Australian launch following successful sales of its SOUTH GNSS multi-Global Navigation Satellite Systems receiver in New Zealand. The receiver uses the latest GNSS boards to receive the full constellation of satellites available, weighs less than 1kg and is affordably priced compared with competing products. Giving meaning to spatial data Professional spatial problem solvers, Anditi, will also be on hand to show how spatial analytics can solve everything from energy sources to safety. The company is showcasing its next generation platform for high-precision spatial analytics and its application in a range of industries such as solar, property, roads and infrastructure, mining, and environment. It has been designed and built in Australia to revolutionise the management, processing and visualisation of spatial big data such as high-resolution LiDAR. Anditi will also be highlighting use cases across natural and built environments where its application is benefiting clients with lower costs and higher quality outcomes. The Startup Hub will be held in the exhibition halls of the Digital Earth & Locate17 Conference from 3-6 April 2017 at the new International Conference Centre Sydney. With a program featuring more than 130 international and Australian speakers, the event provides a unique opportunity to understand digital transformation practices from around the world, and to develop and leverage geospatial data. The two main conference days will be split into eight separate streams with topics including smart cities, virtual globes, intelligent transport, agriculture, engineering/utilities, smart sensors for natural resource management, water & climate, disaster & emergency management, and the geospatial economy. About the International Symposium on Digital Earth The International Symposium on Digital Earth is a flagship event of the International Society for Digital Earth. Founded in Beijing in 2006, ISDE is a non-political, non-governmental and not-for-profit international organisation principally promoting academic exchange, science and technology innovation, education, and international collaboration towards Digital Earth. ISDE also explores Digital Earth as an enabling technology to play key roles in economic and social sustainable development, environmental protection, disaster mitigation, natural resources conservation and improvement of living standards. About Locate17 The Locate Conference (Locate17) is the national conference of the spatial and surveying industries of Australia and New Zealand. The event is an initiative of the Surveying & Spatial Sciences Institute (SSSI), Spatial Industries Business Association (SIBA) and Geospatial Information & Technology Association (GITA). Nnooo joins the Interactive Games & Entertainment Association 2017-03-13T22:34:36Z nnooo-joins-the-interactive-games-entertainment-association SYDNEY, Australia: March 14 2017 – The Interactive Games & Entertainment Association (IGEA) has today announced that Sydney-based independent video game developer and publisher, Nnooo, has joined the association as a member. Nnooo joins Australian games developers, Big Ant Studios and Well Placed Cactus, who have been IGEA members since 2015 and have made significant contributions to IGEA’s policy discussions on behalf of the video games industry. Nnooo has been making games for more than 10 years across a breadth of platforms including PlayStation 4, PlayStation Vita, Nintendo 3DS, Xbox One and iOS. Nnooo has also partnered with PlayStation First and the Academy of Interactive Entertainment to bring the games of talented Australian student teams to the PlayStation platform. According to Ron Curry, CEO of IGEA, “Our members operate in a very dynamic industry. As a result, IGEA now participates and advocates on a wide range of policy issues that is vastly different to our remit when we started back in 2002. As we continue our work to advance the local industry, it is vital that we represent the broad views and needs of the sector at all levels, supported by accurate, timely and transparent market intelligence and data.” “We have worked closely with Nnooo for some time and have been fortunate enough to benefit from their experience both working in big games studios and corporate environments, and now as an independent developer and publisher. We admire the support and guidance they provide to other indie developers and students looking to enter the industry. We are delighted to welcome the Nnooo team to IGEA and look forward to their continued contribution to the industry,” said Curry. Bruce Thomson, Business and Marketing Director of Nnooo, said joining IGEA provides them with additional support, expertise and insight to help nurture and grow local talent. “We have been impressed with IGEA’s proactive attitude and their strong advocacy for all participants in the Australian and New Zealand video game sector, irrespective of size, industry focus or location. We look forward to formalising and strengthening our relationship with IGEA to support further growth wherever we can.”   -Ends-  About IGEA The Interactive Games & Entertainment Association proactively represents companies that publish, market and/or distribute interactive games and entertainment content. IGEA aims to further advance the industry and the business interests of its members through informing and fostering relationships with the public, the business community, government and other industry stakeholders. IGEA is administered by a Board of Directors and supported by the CEO, Ron Curry. For more information, please visit www.igea.net. To read IGEA’s recent submission to the ECRC’s Inquiry into the Future of Australia’s Video Game Development Industry, click here.About Nnooo Nnooo is a Sydney-based game developer and publisher established in 2006 by Nic Watt, a former lead designer at Electronic Arts in London. The company’s most recent game was Blast ‘Em Bunnies, an endless bunny shooter for PlayStation 4, PlayStation Vita, Xbox One and Nintendo 3DS. Nnooo published Cubemen 2, the 3 Sprockets’ Steam and iOS hit game, on Wii U making it the first indie title on any Nintendo platform to offer both in-game cross-platform multiplayer and cross-platform user generated content. Nnooo’s most recent published game is The Legend of Kusakari on Nintendo 3DS from Japanese developer Librage. For more information, please visit nnooo.com. LoadScan to Attend Conexpo in Las Vegas In March 2017-03-13T05:41:45Z loadscan-to-attend-conexpo-in-las-vegas-in-march Conexpo (or Con/Ag) are holding their annual massive exposition from 7th March to 11th March 2017 in Las Vegas. This show is directed towards the construction/aggregate industry and aims to decrease downtime and increase efficiencies, with new products and technologies from over 2,500 exhibitors in all major construction industries, and LoadScan Load Management Solutions will be there. Every major construction industry is represented amongst 2,500+ exhibitors at this exposition, exhibiting over 2,500,000 square feet and featuring more than 150 education sessions, including asphalt, aggregates, concrete, earthmoving, lifting, mining, utilities and more. Highlights for 2017 include The Tech Experience, where attendees can visit the new 75,000+ square foot Tech Experience to see the future of the construction industry, and uncover how their business can become more profitable and more efficient. This year will also feature nearly 700 new exhibitors, and their new Badge-Pack includes a free Las Vegas Monorail multi-day pass, a free deluxe coach bus to and from the show to most hotels, and access to seven different halls/lots for Conexpo-Con/Agg and IFPE on all five show days. The Badge-Pack also includes discounts at various Las Vegas bars and restaurants, entry to the new Tech Experience, new technology that helps keep track of exhibitors visited and which ones attendees want to follow up most with, and new education, including tracks on technology, business management, workforce development and more. From contractors to dealers and distributors, service providers, engineers and producers, Conexpo-Con/Agg brings construction professionals from across all disciplines. No other show's attendees represent more sectors of the construction industry than this exposition. As the leading international manufacturer of payload volume scanning technology and load management solutions, LoadScan provide comprehensive solutions to a wide range of industries and applications, and will be demonstrating how their load volume scanners can make any operation dealing with truck loads more efficient and ultimately more profitable. Carey West, Loadscan’s Managing Director, says the ROI for most operations is compelling and depending on the job size, the scanners generally pay for themselves within the first two to three months. To find out more about LoadScan and their load management solutions please visit the website at http://www.loadscan.com .