The PRWIRE Press Releases http:// 2017-03-23T23:29:48Z Hello Social founder launches new social media tool Rivuu 2017-03-23T23:29:48Z hello-social-founder-launches-new-social-media-tool-rivuu A new social media content approval and scheduling software, Rivuu, is helping marketers reduce the time spent working on social media by streamlining the workflow for faster turnaround times and some of Australia’s largest agencies and brands are already using it. Rivuu enables marketers to reduce the time spent using social media without compromising results. It has already seen over 1000 users sign up since its launch and boasts a client list that includes the likes of Mazda, Ogilvy, Carlsberg, World Vision, Brut, Leo Burnett and jewellery brand Pandora. Launched in January this year, Rivuu was founded by Max Doyle, who is also managing director of Sydney based social media agency, Hello Social,. The technology was launched after Max and his team of 16 were experiencing the bottleneck that many companies struggle with when it comes to getting social media content approved and scheduled. “We realised at Hello Social there were just too many people and tools involved in the content creation, approval and scheduling process. We thought if we could have the whole process in one tool it would significantly improve productivity. So, we created a platform that brings copywriters, graphic designers, community managers and clients/managers all together, making it possible to approve and schedule content with one click,” says Max. Once content is created and approved, Rivuu ensures users schedule it on Facebook, Twitter and even Instagram at the optimum time for maximum reach and engagement. Rivuu analyses the best time of day and the day of the week to find the optimal time to schedule each post. “We wanted to make the functionality of the user experience as intuitive as possible. All content can be viewed on one calendar and sorted by platform, category and schedule stats. The customisable workflow means users can also adjust their content approval process to fit any team structure, adding as many approval rounds as they need.” Social media is becoming an increasingly important tool for marketers to grow their businesses. A significant 63% of marketers use social media for 6 hours or more a week and 39% for 11 or more weekly, according to Social Media Examiner[1]. “We’ve had overwhelmingly positive feedback from our clients who all say they’ve noticed a considerable reduction in the time it takes get content approved and scheduled.” Rivuu is now looking to expand with Max heading to the US this month to meet with investors. “We’ve been in talks with several VCs who’ve expressed interest and have already received a series A funding offer,” says Max. https://rivuu.com/ [1] https://www.socialmediaexaminer.com/wp-content/uploads/2016/05/SocialMediaMarketingIndustryReport2016.pdf Avaya Australia and New Zealand Bolsters Team with Senior Sales, Channel Appointments 2017-03-21T00:35:36Z avaya-australia-and-new-zealand-bolsters-team-with-senior-sales-channel-appointments Sydney, Australia – March 21, 2017 – Avaya Australia and New Zealand has expanded its team with the appointment of Mitch Walkaden and Steve Williams to lead its local sales and channel operations, respectively. The company has also announced new hires and promotions to build on its continued business transformation. Walkaden has been appointed Director of Midmarket Sales and Distribution in A/NZ, with responsibility for working with customers and distributors to develop and support digital transformation strategies. His assignment follows two years with the company, having previously held the role of Distribution Account Manager. Williams has been elevated to Regional Channel Leader A/NZ, tasked with working with Avaya’s partners to deliver customisable and flexible solutions to joint clients. Williams joined Avaya in mid-2014, bringing to the company more than 10 years’ experience in IT channel management. Avaya A/NZ has also bolstered its ranks with new hires in Gary Walters and Brett Stevenson, who will fill the roles of Territory Account Manager NSW/Queensland and Sales Engineer, respectively. Both join Avaya with strong communications and telecommunications backgrounds, having held positions at companies including Truphone, M2 Group, Telstra and Optus. Additionally, as part of its investment in the wider IT industry, Avaya A/NZ has named two successful graduates of its local Graduate Program, with Shehara Hapugalle and Lloyd Nucup securing promotions to Channel Account Manager and Sales Engineer, respectively. Quotes: “Avaya A/NZ has undergone a significant transition over the last 18 to 24 months to ensure we’re more closely aligned with the needs of customers in today’s digital context. We’ve made key changes to how we operate and deliver outcomes to our customers that address challenges around Internet of Things, mobility, artificial intelligence, and more. These set of appointments marks the next phase of that continued transformation, allowing us to continue to building on the standard of solutions and services we deliver to customers and partners.” Peter Chidiac, Managing Director Australia and New Zealand, Avaya About Avaya Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications with integrated, secure networking— offered on premises, in the cloud, or a hybrid. Today’s digital world requires some form of communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com. Certain statements contained in this press release may be forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these are reasonable, such forward looking statements involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results to differ materially from any future results expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements. All trademarks identified by ®, TM, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners ### BroadSource Launches EMU SaaS in Europe 2017-03-18T03:01:17Z broadsource-launches-emu-saas-in-europe London, England, 18 March 2017. BroadSource Europe Ltd, a specialist global software development and telecommunications engineering company, today announced the launch of EMU SaaS (Software as a Service) platform for its existing and prospective European customers. EMU, developed by BroadSource, allows global Service Providers, who utilise the BroadWorks™ UC platform, to better manage the day-to-day complexity of subscriber configuration information. EMU is already available in Asia as a SaaS and is now also available for European Service Providers via the EMU SaaS delivery model. Fifteen years of telco engineering experience, coupled with today’s Cloud delivery technologies means that EMU can now solve Service Provider problems as a Cloud Service across Europe. Haydn Faltyn, BroadSource co-founder and CEO noted, “We are so pleased to be launching EMU SaaS to our European customers. This technology is unique to the Cloud UC ecosystem. Our customers have been benefitting from EMU operating within their own environment or our Asian point of presence for a number of years now. This next milestone means that our European Service Providers customers can now also benefit from a subscription to EMU SaaS. The power of EMU is solving really practical, everyday problems for our customers and their Cloud UC environments based on BroadWorks™ technology. We are delighted with the feedback so far and excited to have EMU available in Europe About EMUEMU is an Extraction, Manipulation and Update (EMU) platform for Cloud UC developed by BroadSource and specialising in the BroadWorks™ platform. With just one click, Service Providers can: EXTRACT every piece of information from their BroadWorks™ environment to audit, analyse or backup customer group configurations MANIPULATE thousands of configuration attributes in seconds, preparing for migrations UPDATE, en masse, configuration settings, saving hundreds of ‘clicks’ and many hours Our European CustomersUsing their own secure BroadWorks™ credentials, Service Providers and their partners can perform one or all of the services hosted within the BroadSource multi-tenanted, fully redundant EMU SaaS instance. EMU now performs many subscriber manipulation tasks that where once thought of as impossible. As Cloud UC subscriptions take over premise PBX numbers, EMU is perfectly positioned to allow the Service Provider to rapidly scale, contain operational costs and simplify the management of large volumes of subscriber configuration data. Service Providers in Europe now have an array of ‘every day use cases’ to better manage their BroadWorks ™ powered Cloud UC platform. Typical examples include: Customer migrations to Cloud UC Consolidation of voice platforms through mass subscriber migration Configuration auditing of thousands of users, each with thousands of settings in real ime, on a single page Real time customer configuration comparisons in a help desk to reduce time to restore customer issues Updates to configurations en masse Bulk provisioning Group backup and restore and; License and Service Pack reporting, managing compliance and leakage Subscription to EMU SaaS is based on one or all of the following functions: EMU Audit EMU Update EMU Provision EMU Migrate EMU Backup EMU Restore EMU Compare EMU Reporting BroadSource MarketingPlease direct enquires to: marketing@broadsource.com.au NSFOCUS launches in Australia, ideally placed to halt cyber attack tsunami from China 2017-03-17T22:18:14Z nsfocus-launches-in-australia-ideally-placed-to-halt-cyber-attack-tsunami-from-china SYDNEY, March 17, 2017 – NSFOCUS, a global provider of intelligent hybrid DDoS defences, today announced its launch into Australia. The company believes it is uniquely placed to defend against cyber-attacks from China.   Recent reports have indicated that up to 40 percent of global cyber-attacks are associated with China and the exploits discovered in this region can take days, weeks, or even months before they are replicated elsewhere.   “NSFOCUS Global Threat Intelligence is ideally placed to help Australian organisations improve their awareness and enterprise security posture – delivering both strategic and tactical intelligence, and providing organisations with a complete view of the global threat landscape, including China,” said Attley Ng, Senior Vice President Asia Pacific, NSFOCUS.   NSFOCUS is the only company that can provide insight from inside China as well elsewhere around the world, making it uniquely qualified to help mitigate these risks before they escalate. With more than 4,000 active customers, 12,000 network sensors, extensive honeypot networks, over 700G of data collected daily, and visibility into 400 million endpoints, NSFOCUS’ suite of Threat Intelligence solutions help organisations to get ahead of future attacks by implementing countermeasures quickly to protect critical assets.   “The launch of NSFOCUS into Australia is a natural extension of our progress across Asia Pacific,” said Mr. Ng. “Australia has a mature information technology market, with a rich depth of IT expertise that includes cyber security professionals, yet corporates and governments are still falling prey to cyber-attacks.”   He added: “In the aftermath of the massive cyber-attacks the world witnessed last year, organisations in Australia and worldwide can no longer rely solely on threat intelligence feeds to alert them to risks.   “Despite rapid innovation to combat growing threats, security professionals with limited intelligence resources still struggle to keep up with the overwhelming amount of data points these systems aggregate. Implementing a holistic, intelligence-driven solution with true global insight can help security teams to understand strategic and tactical intelligence – not just feed data - to take immediate action on the threats to their business. Our worldwide team of researchers and engineers work around the clock to help customers gain visibility and threat context to effectively respond to threats, both known and unknown.”   The NSFOCUS Threat Intel feed integrates seamlessly with the company’s Cloud and On-Premises DDoS defences, giving organisations such as government, big enterprises and service providers in Australia an additional layer of secured protections.   NSFOCUS has appointed Aquion as its Authorised Value Distributor, to provide localised support to the Australian market and help in recruitment and enabling security channel partners. Already NSFOCUS has committed to sponsoring two major security events this year: the AISA security conference and AusCert 2017.   Stephen Balicki, Managing Director, Aquion said: “Our partnership with NSFOCUS presents us with exceptional opportunities, as their comprehensive solutions deliver a real edge in the data security arena. These will appeal to channel partners and reinforce our AqSEC business unit which helps customers to monitor, manage and secure all elements of enterprise infrastructure using the best technologies.”   “As an endorsement of our capabilities, NSFOCUS is the leading choice when it comes to data security options,” said James Braunegg, Managing Director of Melbourne-based Micron21. “Our Tier IV data centre is the first in Australia to achieve Uptime Institute Tier IV Fault Tolerant Design Certification. This establishes Micron 21 as the most secure, reliable and high calibre commercial information technology facility in Australia.   “In addition to our Tier IV compliance, Micron 21 is ISO 27001 certified. To achieve these stellar standards, we researched the best data security options, and selected NSFOCUS. Now we are confident that reliability, security and premium technology set the standard for our services.”   The NSFOCUS suite of Threat Intelligence solutions includes:   NSFOCUS Threat Intelligence (NTI) Portal: Allows users to gain additional insight into various threats and threat actors via research, data collection, and analysis of crowdsourced information. NSFOCUS customers can drill deeper into detail on threats, upload malware samples for analysis, and monitor/track IP addresses with automatic notifications – providing a tailored experience for the most relevant threats. Threat Analysis Alerts and Reports: NSFOCUS provides timely analysis on threat trends, campaigns and actors, in addition to critical vulnerabilities identified. Via weekly blogs, emergency alerts and regularly released reports, customers are updated on the latest threat information available. Actionable Data Feeds: Delivered by strategically located NSFOCUS Cloud Centers, these feeds provide information across four crucial risk areas: IP Reputation: A list of IP addresses that have earned a negative reputation through involvement in suspicious activity, including phishing, botnets, APTs, DDoS attacks and more. Malicious Web/URL: A domain reputation list that includes malicious websites that are the source of exploit kits, malware and phishing attacks. Command & Control:  A set of IP addresses that are known to control botnet armies used to take services offline. This feed is used to prevent organizations’ own resources from unknowingly participating in cyber-attacks, mitigate ransomware, as well as conserving network resources. Malware Hashes: A set of MD5 file hashes that can be used to identify malware in email or file transfers, as well as stored data – protecting against malware, ransomware, Trojans, scanning, probing, and data leakage. NSFOCUS can easily augment existing threat intelligence through integration with other threat intelligence offerings or SIEM deployments, and across NSFOCUS’ network and application security products.   To learn more about NSFOCUS’ approach to threat intelligence, visit http://nsfocusglobal.com/threat-intelligence/  Contact Christine Tee Sr. Director, Channels and Marketing, NSFOCUS (65) 9679 1481 ctee@nsfocusglobal.com  About NSFOCUS IB   NSFOCUS IB is a wholly owned subsidiary of NSFOCUS, an award-winning enterprise application and network security provider, with operations in the Americas, Europe, the Middle East and Asia Pacific. NSFOCUS IB has a proven track record of combatting the increasingly complex cyber threat landscape through the construction and implementation of multi-layered defense systems. The company's Intelligent Hybrid Security strategy utilizes both cloud and on-premises security platforms, built on a foundation of real-time global threat intelligence, to provide unified, dynamic protection from advanced cyber threats.   NSFOCUS has fifteen years of success and experience working with Fortune 500 companies, including four of the world’s five largest financial institutions, as well as organizations in insurance, retail, healthcare, critical infrastructure industries as well as government agencies. NSFOCUS IB has technology and channel partners in more than 60 countries, and is a winner of the Microsoft Bug Bounty Program for 4 consecutive years, a member of the Microsoft Active Protections Program (MAPP), StopBadware.org, and the Cloud Security Alliance (CSA).   Enterprise- and carrier-grade products undergo rigorous evaluation and testing to Veracode VL4 and ISO 27001 certification, delivering powerful and effective threat management combined with advanced data analytics and intrusion prevention and detection capabilities.   A research arm, the NSFOCUS Security Labs, is a renowned technical research center that tracks and analyzes global intelligence while identifying new network vulnerabilities and security trends.   Visit NSFOCUS: www.nsfocusglobal.com Read the blog: http://nsfocusglobal.com/category/blog/ Follow on Twitter: https://twitter.com/NSFOCUS_Intl Follow on LinkedIn: https://www.linkedin.com/company/nsfocus Follow on Facebook: https://www.facebook.com/nsfocus/   NSFOCUS; NSFOCUS, INC. and NSFOCUS Anti-DDoS System (ADS) are trademarks or registered trademarks of NSFOCUS, Inc. All other names and trademarks are property of their respective firms.         Dell Boomi Acquires ManyWho 2017-03-17T00:29:32Z dell-boomi-acquires-manywho ROUND ROCK, Texas, Mar. 16, 2017 – Dell Boomi™ (Boomi) announced it has completed a transaction to acquire ManyWho™, a unified cloud and low-code development platform. ManyWho simplifies workflow automation and allows businesses and developers to turn business processes into rich software applications to connect employees, customers and core systems. Workflow automation is a critical need for modern businesses and organizations pursuing digital transformation and IT modernization. Adding the ManyWho low-code capabilities to Boomi’s market-leading integration platform accelerates the company’s ability to deliver workflow automation to customers on a unified platform, something no other company can match. The acquisition unlocks the ability for businesses to maximize best-of-breed cloud applications, driving efficiency, increasing time to value and building a competitive advantage. With the addition of ManyWho, the Boomi platform provides customers with the enabling technology to address the challenges of Hybrid IT. Now, the platform allows businesses to connect, manage data changes, ensure data quality and re-establish efficient business processes across your IT landscape. Boomi is the world’s leading cloud integration platform. ManyWho is rethinking the way businesses manage workflow automation. Together, the Boomi platform offers the only solution where customers can move, manage, govern and automate data and processes in a unified way. “Both Boomi and ManyWho were born in the cloud and are cloud native. Without an on-premises legacy to manage, Boomi provides instant access to services with no installation, effortless and automatic software upgrades and crowd-sourced ease-of-use to achieve short time-to-value,” said Chris McNabb, CEO of Boomi. “Boomi plus ManyWho brings world class integration together with leading cloud workflow automation. This combination provides our customers with a connected workflow which is key to an efficient and differentiated business.” “Boomi is a perfect fit for ManyWho. Both companies are committed to delivering innovative ways to help companies move fast, be nimble and collaborate at scale,” said Steve Wood, co-founder of ManyWho. “Joining Boomi allows ManyWho to scale quickly, offering businesses the end-to-end integration solution they need to drive Digital Transformation.’’ ManyWho was founded in 2013 and is headquartered in San Francisco, California. Boomi plans to keep ManyWho’s employees and existing operations, and will continue to invest in additional engineering, channel, marketing, professional services, support and sales capability to grow this business. To learn more about how these new Boomi workflow features can help your business or see a demonstration, please visit: www.boomi.com/workflow. About ManyWho ManyWho is an agile, enterprise-level, cloud-based, application development platform. Agility doesn’t have to mean compromise however – ManyWho builds social, mobile (including offline) and real-time applications that can run on any desktop or mobile device, operating system or platform. Headquartered in San Francisco and with a presence in Exeter, UK, ManyWho is revolutionizing the world of business process effectiveness by helping corporations get the best out of their existing applications and investments. About Dell Boomi Dell Boomi (Boomi), an independent business unit of Dell, accelerates business agility by integrating the information organizations need whenever and however they need it. The Boomi integration platform dramatically transforms the way organizations connect, create, manage and govern all their applications and data. As a result, more than 5,300 organizations of all sizes use the Boomi platform to run smarter, faster, better. Boomi also helps customers drastically reduce implementation times and offers substantial cost savings over traditional integration, MDM and API management solutions. Visit http://www.boomi.com for more information. © Dell and Dell Boomi are trademarks of Dell Inc. ManyWho is a trademark of Boomi Inc., a Dell subsidiary. Dell disclaims any proprietary interest in the marks and names of others. # # # Moving on from MobileIron, St Ives Home Care Steps up to SOTI 2017-03-13T23:13:46Z moving-on-from-mobileiron-st-ives-home-care-steps-up-to-soti Sydney, Australia – 14 March, 2017 —As part of aged and disability care sector reform, analysts anticipate the Australian Government will dramatically increase availability of home care packages (the main way government subsidised aged care services are delivered in the home) from 66,000 to around 100,000 by 2017, with more than 40,000 additional packages to be available by 2022 [1]. To meet the growing need for in-home care services, St Ives Home Care built on its 20+ years of experience and undertook a strategic mobility management program to run its more than 400-strong, national team of mobile support workers more efficiently, improving response time for urgent care requests.   “We run a mobile organisation with a national footprint, delivering personalised services to ageing Australians in their homes,” said Erle Metcalf, Infrastructure Coordinator ICT,  St Ives Home Care. “We found the SOTI system a huge benefit for our business, and our staff have really benefited from the geolocation associated with the new technology,” said Metcalf. “We are now able to assist our support workers wherever they are, as the SOTI system helps us to determine their location in real time if they need us. The technology also results in efficiencies for us with scheduling and matching support workers for client bookings/needs at short notice.” “SOTI MobiControl has helped us to better connect the dots,” said Metcalf. St Ives Home Care was using MobileIron, through a managed service provider (MSP), for basic device and application management and had a paperwork heavy process. With a desire for a more info-centric program with an on-premise mobility management solution that delivered geolocation services, St Ives Home Care selected SOTI MobiControl. With SOTI’s enhanced remote support features, rapid deployment, easy and seamless application updates plus automated scripting, all from one easy-to-use interface, the decision – according to Metcalf – was easy. SOTI Delivered Operational Benefits in Just Three Months “With SOTI, we didn’t need to re-engineer software into an application since everything we were looking for was available from the management platform, and that accelerated our ability to deliver on decision-making and realise return on our investment,” Metcalf continued.  SOTI’s rapid deployment features and ease of use mean that new Samsung devices can be shipped directly to St Ives Home Care support workers in the field for provisioning and enrollment, bypassing the previously time consuming process of provisioning at its head office then distributing the devices. This change frees up IT staff for more strategic tasks, and SOTI remote support has proven to be so easy and powerful that St Ives Home Care has designated super-users to use SOTI remote support features to fix problems directly in the field. These changes have reduced device downtime and allowed St Ives Home Care to keep devices in the hands of its mobile users, which is vital to running a primarily mobile operation. The company now has a more streamlined approach to its administration and coordination of services and scheduling as a result of the SOTI technology. Updates are now quick and easy via the on premises SOTI MobiControl solution. St Ives Home Care has seen significant improvements and efficiencies in device rollout and management, operational planning, reporting and expense management. Real-time geolocation data has provided St Ives Home Care’s scheduling staff with the information they need to meet urgent care requests. Accurate, real-time asset and usage tracking has enabled St Ives Home Care to do predictive billing, not only removing its monthly bill shock but also providing the data with which to identify issues or opportunities for device usage improvements and cost savings. “Any organisation with its workforce on the road every day, in both urban and remote locations, using mobile devices and applications across a huge geographic area requires a mobility management solution and a strategic mobility program,” said Adele Beachley, Managing Director – Asia Pacific, SOTI. “It is gratifying to know that, through real-time geolocation data, powerful remote support and all the other features of SOTI MobiControl like security, asset management, application and content management and more, SOTI is helping St Ives Home Care to deliver much needed services to support, comfort and care for ageing Australians in their homes,” said Beachley. [1] Deloitte, How consumer driven care is reshaping the community care sector Leading location-based social intelligence company hires former Cisco exec 2017-03-02T23:00:00Z leading-location-based-social-intelligence-company-hires-former-cisco-exec Sydney, Australia – 3 March 2017: Local Measure, the leading location-based social intelligence platform, has hired Peter Hughes as VP Strategic Alliances.   Hughes fills a new position in the technology company, one that represents the level of maturity the company has reached as it looks to grow its strategic partnerships.   Local Measure’s CEO and Founder, Jonathan Barouch, commented, “Local Measure’s platform integrations have developed significantly in the last six months, making this the right time for the company to develop and capitalise on its partnership and channel strategy.”   “We’re delighted that Peter is bringing his deep experience in technology sales and channel management to the company. As Local Measure continues to focus on its global routes to market, having the right strategic practitioners in place is essential.”   Local Measure’s platform partners include Facebook, Instagram, Sina Weibo, and the Commonwealth Bank of Australia. Hughes will be tasked with managing all channel partners, developing the reseller relationships and building strategic alliances.   Hughes brings valuable experience from his 16 years at Cisco. His most recent role at Cisco was Global Director of Sales, where he managed a team across APJ, EMEAR and the US to establish new routes and channels to market for Cisco’s cloud software as a service (SaaS) collaboration product Cisco Spark. Previously Hughes led the APJ Collaboration team and prior to that the ANZ Collaboration team.   Hughes said, “The intersection of mobile, social and digital customer experience is now a boardroom discussion and Local Measure is uniquely positioned in its capabilities to help businesses develop customer engagement. I intend to continue to develop the existing alliances that Local Measure has, and to work with Jonathan and the team to create more opportunities at this junction between technology and customer engagement.”   Headquartered in Australia, with offices in Singapore, Dubai, London, Miami and Los Angeles, Local Measure has proprietary technology that allows brands and businesses to deliver exceptional service to their customers, engage with them in real-time to resolve service issues, and acquire the rights to use user-generated content.   - ENDS - About Local Measure Local Measure is the leading customer intelligence platform in the tourism and hospitality sectors. Local Measure’s clients include many of the world’s largest tourism and hospitality brands. The company merges local content, social media and mobile technology to provide customers with live access to operationalise customer data, rich content and analytics at a local level. For more information about Local Measure, visit our website and follow us on Instagram and Facebook.   Read more about Local Measure’s integration with Cisco Spark and Cisco Meraki. Verizon Launches Exponent, a New Technology and Business Venture Designed to Accelerate Growth for Global Carriers 2017-02-26T23:59:38Z verizon-launches-exponent-a-new-technology-and-business-venture-designed-to-accelerate-growth-for-global-carriers SYDNEY, AUSTRALIA – 27 February 2017 –  Verizon announced today the global launch of Exponent, a new business and technology venture offering a portfolio of software and internet platforms designed to enable carriers around the world to quickly deploy and launch next-generation solutions. Exponent offers a foundation for carriers to fuel their digital transformation and compete with a range of new digital service providers by expanding their Big Data and Artificial Intelligence, Internet of Things (IoT), Media Services and Internet Services Delivery platforms.   Exponent combines Verizon’s cutting edge innovation with the operating know how of running one of the most advanced networks on the planet, to provide carriers with the right expertise and capabilities to accelerate growth, optimize performance, and monetize assets.  “As carriers around the world seek to compete with new, emerging technology players and OTT service providers, Exponent provides a cost-effective way for them to leverage Verizon’s investment and experience to diversify and help grow their revenue streams while relying on our tradition of innovation, reliability and excellence.” said Guru Pai, Chief Product Officer at Verizon.   Exponent platforms provide a broad range of business and technical benefits to carriers including:   Big Data and Artificial Intelligence Platform – designed to assist carriers to unlock and monetize their wealth of data through the application of advanced machine learning techniques, deep analytics, and artificial intelligence. This new groundbreaking platform enables services providers to utilize their unique data sets in the marketplace and open new business opportunities.   IoT Platform – from silicon to vertical solutions, this platform eliminates many of the limitations carriers have traditionally faced in managing the known complexities of its IoT growth business. By integrating a wide set of capabilities, from managing all end user devices and connections to a developer and customer marketplace, carriers are empowered to accelerate their IoT use cases.   Media Services Platform – through cross-platform video and advanced media services across multiple networks with different end point devices, this platform reduces complexity to a simple integrated end-to-end next-generation video technology, handling everything from content ingestion to the final user screen. These solutions allow carriers to easily process at scale any type of video content from linear TV feeds to live streaming, OTT and emerging formats such as 360 video and VR, at a very convenient cost structure, while delivering a rich and customizable user experience.   Internet Services Delivery Platform – with the goal of managing the ever-increasing infrastructure demand, this platform provides a powerful and flexible real-time flow-based solution that helps operators launch revenue-generating internet services, create value-based pricing and consumer engagement plans, and deliver dynamic network optimization capabilities through a simple management interface.   Cloud Computing and Storage Platform – designed and built with carrier-sized deployments in mind, this container-based architecture allows carriers to rapidly deploy new services with a focus on scale and security, all while optimizing for both performance and cost.   Exponent’s platforms were designed to bring the flexibility and openness of internet technologies with the scale and consistency of carrier-grade solutions, leveraging open source software, comprehensive application programming interfaces (APIs) and micro-services architectures.  The platforms interoperate seamlessly with existing carrier’s assets to maximize their utilization and give the customer the ability to scale as their business model evolves.  “Exponent’s approach to designing and deploying platforms with an open architecture model offers carriers an innovative and much-needed entry into new growth areas while mitigating the required investment and resources to get started. There is significant value for both sides in this model.” said Courtney Munroe, Group Vice President at IDC Research.   Created by a carrier, for carriers, Exponent has the potential to change the carrier landscape by helping to generate new revenue streams, reduce investment risk, and embrace tomorrow’s business opportunities.  “Our launch of Exponent demonstrates our commitment to providing best-in-class experiences and services to the carrier community. After many years of hard work, we are ready to launch and share our learnings, and we welcome all services providers globally to partner with us,” said Brian Higgins, Vice President and GM of Exponent.   Learn more about Exponent at the Verizon Operator Marketplace Speaker Series at Mobile World Congress in Barcelona on February 27, 2017.  Over the four days of Mobile World Congress, Verizon will be hosting a dynamic Operator Marketplace and an engaging speaker series, showcasing products and solutions that are disrupting the technology industry. See firsthand and learn from top leaders about how innovation in platforms, content, and advertising will shape the future on a global scale. For additional information about Exponent, visit www.exponentplatforms.com   Verizon Communications Inc. (NYSE, Nasdaq: VZ), headquartered in New York City, has a diverse workforce of 160,900 and generated nearly $126 billion in 2016 revenues. Verizon operates America’s most reliable wireless network, with 114.2 million retail connections nationwide. The company also provides communications and entertainment services over mobile broadband and the nation’s premier all-fiber network, and delivers integrated business solutions to customers worldwide.   ####   VERIZON’S ONLINE NEWS CENTER: News releases, feature stories, executive biographies and media contacts are available at Verizon’s online News Center at www.verizon.com/news/. News releases are also available through an RSS feed. To subscribe, visit www.verizon.com/about/rss-feeds/.    Media contacts Amanda Conroy and Gloria Lee Espresso Communications on behalf of Verizon Enterprise SolutionsVerizon@espressocomms.com.au +61 2 8016 2200 Tech21 brings parents unlimited fun family time with Evo Play 2017-02-21T01:20:13Z tech21-brings-parents-unlimited-fun-family-time-with-evo-play SYDNEY, 21 February, 2017 – Tech21, the leader in impact protection for mobile devices has launched its new range of cases for the iPad in Australia: Evo Play. “Kids + iPads” isn’t always the safest pairing if your iPad isn’t protected, but it can certainly be one of the most fun for inquisitive minds. Whether it’s watching the latest episode of Peppa Pig or navigating through the back garden jungle discovering new wildlife, iPads can open up a world of exploration, but more often than not, a small chip here or a little crack there means that fun can be cut short. Prolong the play time and keep that shiny new look and feel to your iPad even when little fingers have put it through its paces thanks to tech21’s new iPad case, Evo Play. This comfortable and lightweight case has been designed to offer unbeatable drop protection from up to two metres, and with its iconic design, vibrant colours and handy multi-use handle, this case will remove any glimmer of fear you had in handing over your iPad to your children. This case is constructed almost entirely from tech21’s unique material, FlexShock™ Foam, meaning all sides and surfaces are protected from drops as the material moulds snugly to your iPad. Better still, the case is entirely dishwasher safe, so it’s easy to keep clean, and when it’s on your iPad, its sealed outer shell is abrasion/bite resistant, preventing any bacteria from getting in under the surface. “We’ve designed the all-new Evo Play with kids in mind. We know children love to learn, play and explore, and we recognise iPads are a great way for them to do this. However, they may not love your precious iPad back, so Evo Play is there for you,” comments Jason Roberts, CEO, tech21. “Evo Play is lightweight and comfortable for little hands to hold, yet strong enough to keep your iPad safe from tumbles and drops.” Evo Play is available in pink/purple and blue/green colours from tech21.com, RRP $79.95 for Apple iPad mini, mini 2, mini 3 & mini 4, and RRP $109.95 for Apple iPad Air 2. Much like all of tech21’s products, Evo Play comes with a simple promise: it’s rigorously tested to work harmoniously with your iPad. Like the technology it’s designed to protect, it uses the latest science, ingenious design and unbeatable user-friendliness to make advanced impact protection possible. Tech21 calls it ‘Protection Made Intelligent’. ### For further information, questions, or cases for review, please contact: Jim Barker, tech21/Poem Phone: +61 418 163 770 Email: jim@poemgroup.com.au High-res images: Download here About tech21 Since 2005, tech21 has been developing the most advanced, scientifically proven cases and screen shields for mobile, tablet and laptop devices worldwide. Tech21 combines science, engineering and British design to create products that address three core consumer benefits: style, protection and performance. As the brand evolves to continue meeting the needs of its consumers, tech21 has developed the most advanced impact protection material on the market – FlexShock™. The ultra-thin and lightweight material absorbs and dissipates force and can withstand drops up to 4 metres. In addition tech21 puts all its products through a rigorous testing program, and in an industry first has partnered with the National Physical Laboratory (NPL) to develop its testing methodology. This ensures that the tests tech21 products have to pass are overseen by independent experts. Tech21 is the number one case brand in the UK. For more information, visit tech21.com. The seven scariest things about legacy WANs 2017-02-20T23:26:43Z the-seven-scariest-things-about-legacy-wans From ancient and creaking architecture, through poor performance and leaking cash on unused bandwidth, to an alarming lack of visibility, there is lots to be scared about with the current state of the wide area network (WAN). According to Zeus Kerravala, principal analyst with ZK Research, writing for Silver Peak, the seven scariest issues relating to legacy WANs are:1.  Built on an old architecture Some people tend to love old things, but technology is an area where this doesn’t pay off. We never see people using bag phones or Palm Pilots, as they don’t work as well as the new devices. So why are businesses running a WAN with an architecture developed 30 years ago? Old things often break, and eventually the legacy WAN is going to crumble in an increasingly digital world.2.  Wasting money on unused bandwidth Legacy WANs protect against outages with ‘active-passive’ technology where the backup connection can be used only when the primary fails. This means businesses have deployed and are managing a link that may never be used. Imagine building a road system where alternate routes can be used only when the main road fails. Each road would need to be overbuilt to accommodate all the traffic. This seems ridiculous but it’s the norm with networking. For many organisations the overspend on bandwidth leads to scary WAN bills.3.  Poor network performance is costly A recent survey run by ZK Research found that workers are 14 per cent less productive because of poor application performance. Application performance is highly dependent on the network, particularly the WAN for cloud applications and workers in branch offices. Poor performance means workers suffer and are less productive which impacts the company’s top and bottom lines. Scary for the network manager.4.  Lack of visibility into network traffic WAN transformation is a hot topic but how can one even begin the process unless there’s an understanding of what applications are running on the network and how much bandwidth they are using. This is critical to being able to set baselines, which has a number of benefits.5.  Network management focus is misdirected People need the right tool for the job. Most network management platforms monitor faults by understanding the state of specific devices. This may seem useful, but networks are built with so much device redundancy that device outages rarely impact the business. The harder problem to solve is performance, where everything on the dashboard shows green but users are having problems. It’s critically important to manage application performance rather than network faults.6.  Security is falling behind An interesting factoid from ZK Research is that 90 per cent of security spend is focused at the perimeter but only 20 per cent of breaches happen at that point. Bigger, more expensive firewalls won’t make organisations more secure as breaches are happening inside the network. A better approach is to use a technology, like software-defined WAN (SD-WAN) that enables secure segments to be created. Then if a breach does occur, the rest of the network is not impacted.7.  Not evolving the WAN  This can lead to the end of the engineer’s career. Since businesses need to move faster, failing to advance the network with new technologies will cause the organisation to fall behind its peers. Network engineers will benefit greatly by leading the transition to a software-defined WAN (SD-WAN) and keeping their career skills as well as their organisations’ competitive edge. The current state of the network is worrying and a poorly designed network can curtail the productivity of users and network operations. The way to combat all these issues is by implementing the latest technology. An SD-WAN can ward off all the scary things associated with legacy WANs.            RSA launches Risk & Cybersecurity Practice 2017-02-13T22:30:00Z rsa-launches-risk-cybersecurity-practice SAN FRANCISCO – RSA Conference, February 13, 2017 – RSA, a Dell Technologies business, announced the new RSA Risk & Cybersecurity Practice that helps operationalise Business-Driven Security™ architecture by helping to reduce business risk through systematic and continuous enablement for clients to manage identity, protect their assets, and detect, respond and recover from cyber attacks.   As organisations continue to embrace cloud, IoT and mobile workforces trends, and respond to compliance challenges and continual changes in the threat landscape, demands on businesses to better understand the relationship between risk and security are mounting. The RSA Risk & Cybersecurity Practice helps customers better map these requirements to business priorities with a comprehensive methodology and technology-enhanced service delivery model. This is inclusive of access to RSA technologies and expertise in critical practice areas focusing on Risk Management, Incident Response, Cyber Defence, Identity Assurance, Threat Detection and Response, and Advanced Cyber Defence.   “The cybersecurity industry is constantly evolving, forcing organisations to frequently reassess the services and tools they use to protect from and respond to breaches,” said Doug Howard, Vice President of Global Services, RSA. “These new targeted security services will help organisations confidently approach cybersecurity, and protect their business while providing them choice and flexibility to select individual services based on changing needs. Security is about leveraging expertise to find the most effective and efficient journey to reduce risk.”   The new RSA Risk & Cybersecurity Practice provides: Battled tested expertise: With more than 650 security consultants who use an innovative toolset from RSA Labs, customers benefit from 35 years of best practices addressing the intersection of IT with security honed over thousands of engagements. The RSA Risk & Cybersecurity practice is also accredited by the National Security Cyber Assistance Program for Cyber Incident Response Assistance.   Flexible procurement model: Fixed-price contracts, tailored scope and extended service plans provide managers with greater autonomy over their budgets and timelines.   Accelerated engagement: Pre-packaged consulting services focus on business-driven results that help remediate organisational impact and deliver rapid time to value.   Specialist teams: Designated teams focus on delivering Business-Driven Security solutions, integration across RSA products, pre-packaged service solutions for common customer and partner needs, scalable and supportable customisation solutions, and global resources to lower overall costs.  RSA’s new services can help identify security gaps within organisations, improve cyber defence readiness, evaluate maturity and risk, adhere to governance and compliance practices, and deploy quick response services in the event of a breach. Organisations often focus on technology-centric solutions and overlook the immediate issues and risks facing the business. These RSA services also address this by evaluating people, processes and technology to create a holistic assessment of cybersecurity needs so that if or when a breach occurs, organisations can deploy a nimble and effective response.   The RSA Risk & Cybersecurity Practice has a global footprint and four specialty practices: RSA Risk Management Practice: Risk management programs empower organisations to efficiently implement risk management processes to significantly improve their business risk management maturity. RSA Risk Management practitioners provide industry expertise and best practices to design proven, multi-disciplinary risk management solutions in the most efficient manner.   RSA Identity Assurance Practice: Identity is the core of all security programs and represents the most consequential threat area. RSA identity experts can help with the most complex of governance, lifecycle and multi-factor authentication challenges as well as help define and architect identity and fraud programs to reduce the risk of tomorrow’s threats.   RSA Advanced Cyber Defense Practice: Cyber defence is one part technology and three parts people, process and experience. Our battle-tested cybersecurity experts can rapidly assess an organisation to identify gaps, prioritise risk and design an operational program to systematically improve defences, integrate security solutions, provide deep visibility, detect advanced threats and reduce mitigation time.   RSA Incident Response Practice: In preparing for a breach, organisations make continual improvements to decrease the probability of a breach. In today’s high-risk world of cyber, the probability of being breached remains high and organisations must be prepared for the worst. A well-planned Incident Response (IR) plan combined with RSA’s IR retainer-services backed by on-demand cybersecurity experts can help an organisation respond faster to a cyber attack.  Additionally, RSA University provides a learning path with nearly 200 online and classroom-based training courses to enhance the performance of security teams and boost the security savvy of an organisation.   In response to continued demand, RSA also unveiled two new offerings -- RSA Incident Response (IR) Retainer Services and Advanced Cyber Defense Packages – incremental security services to expand situational and risk-centric planning solutions for organisations.  AVAILABILITY The RSA Incident Response (IR) Retainer Services and Advanced Cyber Defense Packages are currently available globally, and pricing may vary depending on geography and customer requirements. The offerings will also be sold through channel partners. RSA is providing training to channel partners in early 2017 to familiarise them with the services while integrating them into channel partner curricula and offerings.  ADDITIONAL RESOURCES New RSA Business-Driven Security™ Solutions Bridge the ‘Gap of Grief’ Tweet this: With #cloud & #IoT adoption on the rise, @RSAsecurity launches new practice to address these threats: http://rsa.im/2lnJbC7 Tweet this: New @RSAsecurity Risk & Cybersecurity Practice helps organizations manage modern workplace threats: http://rsa.im/2lnJbC7 Connect with RSA via Twitter, Facebook, YouTube, LinkedIn and the RSA Speaking of Security blog ABOUT RSA RSA offers business-driven security solutions that uniquely link business context with security incidents to help organisations manage risk and protect what matters most. RSA solutions are designed to effectively detect and respond to advanced attacks; manage user identities and access; and, reduce business risk, fraud, and cybercrime. RSA protects millions of users around the world and helps more than 90% of the Fortune 500 companies thrive in an uncertain, high risk world. For more information, go to rsa.com.  RSA, Dell, Business Driven Security, NetWitness, SecurID, Archer and other trademarks are trademarks of Dell Inc. or its subsidiaries. Azure is an either registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. VMware is a registered trademark or trademark of VMware, Inc. or its subsidiaries in the United States and other jurisdictions. Other trademarks may be the property of their respective owners.   # # #  Media Contacts Biana Chamlet/Amy Rathbone Espresso Communications +61 2 8016 2200rsa@espressocomms.com.au RSA unifies fraud protection with centralised control to combat risks across digital channels 2017-02-13T22:30:00Z rsa-unifies-fraud-protection-with-centralised-control-to-combat-risks-across-digital-channels SAN FRANCISCO – RSA Conference, February 13, 2017 – RSA, a Dell Technologies business, unveiled a centralised platform that is designed to enhance fraud detection and investigation across digital environments in the latest release in the RSA Fraud & Risk Intelligence Suite. The new platform is engineered to enable organisations to leverage additional insights from internal and external sources as well as other anti-fraud tools to better protect their customers from targeted cybercrime attacks.   “Fraudsters are opportunistic; they aren’t picky as to which channels they use to steal from organisations and their customers. In whichever channel an organisation has weak controls is where you’ll find the bad guys, and they are getting better at finding those weaknesses which is why losses from account takeovers are up over 60% since last year,” said Al Pascual, Research Director and Head of Fraud & Security, Javelin Strategy & Research. “Organisations need to implement smarter controls across channels. That means leveraging holistic intelligence and solutions that are designed to work effectively in each channel in which they do business.”  RSA’s Business-Driven Security™ solutions help customers comprehensively and rapidly link security incidents with business context to respond effectively and protect what matters most. The RSA Fraud & Risk Intelligence platform is built to address many of the challenges facing organisations as they transform their digital strategy. As consumers transact in new ways and across new channels, better capabilities for security and fraud management that do not add friction to the user experience are required.   The platform gives organisations the ability to help balance security and convenience while improving fraud detection and investigation. Key benefits are designed to include:                                                                                            Centralised fraud management: Organisations can gain better visibility across web and mobile sessions and enable faster investigation of fraud incidents by leveraging input from other anti-fraud tools. Enhanced fraud detection: Organisations can correlate internal and external information sources into risk assessments to enhance fraud detection while minimising interruptions to consumers while transacting.    Improved experience for mobile users: Organisations can optimise how they secure their customers in the mobile channel and protect high-risk mobile transactions with a range of step-up authentication options including fingerprint or eye biometrics and transaction signing. The enhancements extend the RSA Fraud & Risk Intelligence Suite’s visibility into fraud events across channels, starting with mobile and web, while assessing and planning to expand into other channels. Enabling insights from other anti-fraud tools, the RSA Fraud and Risk Intelligence Suite is engineered to allow organisations to leverage existing investments to make better risk decisions and improve how they respond to the most sophisticated fraud attacks.   “Organisations are interacting more directly with customers across multiple-digital channel platforms, and the way they protect customers must change too. Customer experience is key, but consumers also expect to feel secure whether they are making an online purchase, transferring money, or checking their healthcare records,” said Shai Cohen, general manager, RSA Fraud & Risk Intelligence Suite. “As fraud threats increase in both frequency and impact, organisations need better visibility and control over their anti-fraud initiatives. The enhancements announced today provide the most comprehensive level of fraud management in the industry.”  ADDITIONAL RESOURCES New RSA Business-Driven Security™ Solutions Bridge the ‘Gap of Grief’ Read the analyst report: Business-Driven Fraud Management: Engaging with Leadership to Drive Investment Read the blog: What peanut butter cups can teach us about fraud prevention Web Threat Detection Trends in E-Commerce: A Guide to Improve Fraud Detection and Investigation Learn more here RSA Fraud & Risk Intelligence Tweet this: In a multi-channel world, fraud is rampant. See how @RSAsecurity protects businesses at the speed of fraud: http://rsa.im/2k7vQsS Tweet this: Losses associated with #fraud are up 60% as criminals exploit more. @RSAsecurity anti-fraud helps: http://rsa.im/2k7vQsS Connect with RSA via Twitter, Facebook, YouTube, LinkedIn and the RSA Speaking of Security blog ABOUT RSA RSA offers business-driven security solutions that uniquely link business context with security incidents to help organisations manage risk and protect what matters most. RSA solutions are designed to effectively detect and respond to advanced attacks; manage user identities and access; and, reduce business risk, fraud, and cybercrime. RSA protects millions of users around the world and helps more than 90% of the Fortune 500 companies thrive in an uncertain, high risk world. For more information, go to rsa.com.  RSA, Dell, Business Driven Security, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be the property of their respective owners.   # # #  Media Contacts Biana Chamlet/Amy Rathbone Espresso Communications +61 2 8016 2200rsa@espressocomms.com.au RSA NetWitness® Suite accelerates actionable, impactful security decisions for today’s business 2017-02-13T22:30:00Z -203 SAN FRANCISCO – RSA Conference, February 13, 2017 – RSA, a Dell Technologies business, announced enhancements to the RSA NetWitness Suite that are designed to provide essential visibility and actionable insight to detect today’s threats faster. The suite is engineered to enable organisations to monitor and deploy in any modern infrastructure, allowing for flexibility, ease of deployment and the comprehensive visibility needed for rapid detection and response. These enhancements extend RSA’s ability to enable organisations to close the security team resource and skills gaps without adding staff. As part of RSA’s Business-Driven Security™ solutions, RSA NetWitness Suite customers can comprehensively and rapidly link security incidents with business context to respond effectively and protect what matters most.   Using the RSA NetWitness Suite, organisations can now deploy the same threat detection content that RSA's Incident Response Practice uses to identify the latest threats. As an illustration of RSA NetWitness Suite’s ability to connect the dots between network, endpoint and log data, the technology was used to identify the malware used in a pair of newly identified attacks – Kingslayer and Schoolbell. The suite provides out-of-the-box content for finding behaviours that are associated with the groups suspected to have perpetrated the attacks. RSA Research recently published technical details about the Kingslayer and Schoolbell attacks.   “RSA NetWitness Suite has helped our security analysts detect and respond to incidents with agility and confidence,” said Eric Tamashunas, Information Security at Johnson & Johnson. “It is not only a key tool in our InfoSec portfolio, it’s a force multiplier that elevates our analysts’ efficiency across the organisation.”   With its deep understanding of the broadest set of attack vectors, RSA NetWitness Suite is designed to address the increasingly pervasive threats posed by fast-moving, increasingly precise attacks that target strategic business assets. While organisations recognise the impact these advanced threats present to infrastructure, reputation and financial health, research shows they are slow to detect and respond to these threats. The latest RSA Threat Detection Survey revealed 92 percent of organisations cannot detect threats very quickly and 89 percent cannot investigate fast enough.   RSA NetWitness Suite’s latest capabilities are engineered to provide visibility into organisations’ applications that are running on cloud and virtual infrastructures, allowing enterprises to collect and analyse critical security data as part of a centralised detection and response platform. In addition, RSA NetWitness components are built to now be deployed to “run anywhere” – on physical, virtual and new cloud infrastructures. Organisations can benefit from the agility offered by unlimited computing and storage without compromising security or availability.   “RSA NetWitness Suite is designed to enable organisations to be more effective and efficient in their security operations. We have engineered the RSA NetWitness Suite to provide unparalleled insight across all infrastructures and deliver rapid, comprehensive ability to defeat today’s security threats,” said Michael Adler, Vice President, Product, RSA NetWitness Suite, RSA. “Customers can close resource gaps on their security teams by using automated detection of today’s known and unknown threats and by monitoring their entire infrastructure – no matter where it is.”   RSA NetWitness Suite is designed to increase the impact of a security team by up to three times by: Mitigating business damage: Rapid detection of today’s known and unknown threats by using automated-behaviour analytics, minimising the dwell time of the attacker and mitigating risk. Creating more efficient and effective security teams: Close gaps on security teams without increasing headcount while improving the current team with automated detection to respond to advanced cyber threats three times faster. Leveraging the cloud and virtual environments while remaining secure: Pervasive visibility into any modern infrastructure and minimising potential blind spots. AVAILABILITY The version of RSA NetWitness Suite is currently available.ADDITIONAL RESOURCES New RSA Business-Driven Security™ Solutions Bridge the ‘Gap of Grief’ Tweet this: Security teams can now manage #cyber attacks with agility, speed and confidence with @RSAsecurity NetWitness: http://rsa.im/2kWG57a Tweet this: 92% of businesses cannot respond to #security threats quickly. See how @RSAsecurity NetWitness helps: http://rsa.im/2kWG57a Read the blog Schoolbell: Class is in Session Read the research Kingslayer: A Supply Chain Attack Connect with RSA via Twitter, Facebook, YouTube, LinkedIn and the RSA Speaking of Security blog ABOUT RSA RSA offers business-driven security solutions that uniquely link business context with security incidents to help organisations manage risk and protect what matters most. RSA solutions are designed to effectively detect and respond to advanced attacks; manage user identities and access; and, reduce business risk, fraud, and cybercrime. RSA protects millions of users around the world and helps more than 90% of the Fortune 500 companies thrive in an uncertain, high risk world. For more information, go to rsa.com.  RSA, Dell, Business Driven Security, NetWitness and other trademarks are trademarks of Dell Inc. or its subsidiaries.  Other trademarks may be the property of their respective owners.   # # #  Media Contacts Biana Chamlet/Amy Rathbone Espresso Communications +61 2 8016 2200rsa@espressocomms.com.au GMC Software Announces General Availability of Feature-rich GMC Inspire R11 2017-02-13T06:22:25Z gmc-software-announces-general-availability-of-feature-rich-gmc-inspire-r11 [February 13, 2017] — www.gmcsoftware.com: GMC Software, the award-winning leader in Customer Communications Management (CCM), announced today the general availability of GMC Inspire R11 (Release 11). The enriched version of GMC Inspire, created by the world’s largest dedicated CCM development team, includes more than 500 new enhancements and 25 major new features. Twenty months in the making, GMC Inspire R11 incorporates industry firsts developed in response to the cross-industry need for a solution that enables business-wide collaboration, visibility throughout the customer journey, and the ability to take immediate action to improve the customer experience. Among the many new enhancements, GMC Inspire R11 contains the first-ever cloud-based Customer Experience (CX)/CCM collaboration tool, the first CCM solution to offer integrated customer journey mapping technology, and the first mobile software development kit (SDK) to deliver customer communications as a mobile service: GMC Inspire R11’s cloud-based CX/CCM collaboration tool allows for social commenting on every cloud application, which helps keep the lines of communication open throughout the asset development and delivery process. This level of collaboration was developed to help enterprises, and the service providers that serve them, maintain brand integrity throughout the customer journey; provide customer service representatives with relevant upsell and cross-sell opportunities; and accelerate changes and approvals to documents within pre-set limits, without IT involvement. GMC Inspire R11’s integrated Customer Journey Mapping, which was included in Gartner’s June 2016 Market Guide for Customer Journey Analytics, is a cloud-based solution that makes it easy to connect to any third-party tools and data sources. The technology breaks down the silos between communication projects managed by different teams and serves as a powerful decision-making tool, allowing CX and marketing executives to review and take action to improve their organization’s entire portfolio of CCM assets through a single web interface. The solution’s SDK, GMC Inspire Mobile Advantage, makes it possible to create a responsive, interactive and regulatory compliant mobile experience with little reliance upon IT or external support. “The new features and enhancements in GMC Inspire R11 address the momentous shift in the marketplace and in the CCM industry as a whole,” said Tamir Sigal, CMO, GMC Software.  “Today everyone within an organisation is being held responsible for creating the most positive customer experience possible. R11 enables stakeholders throughout the organisation to take part in the process of CX transformation.”About GMC Software GMC Software helps companies communicate with their customers and employees. GMC Software empowers organisations to create stronger engagements with timely and relevant communications. A Neopost Digital Company, GMC Software provides the means for business users to develop contextual, highly individualized communications across all channels that span the entire customer journey. A leader in customer communications, GMC Software supports thousands of clients and partners in banking, insurance, healthcare and service providers around the world.  GMC Software Named a Leader for Fourth Consecutive Time in Gartner Magic Quadrant 2017-02-07T04:20:28Z gmc-software-named-a-leader-for-fourth-consecutive-time-in-gartner-magic-quadran [February 7, 2017] — www.gmc.net: GMC Software, a leader in customer communications management, today announced the company has been named a Leader in the 2017 Gartner Magic Quadrant for Customer Communications Management Software, positioned highest for both ability to execute and furthest for completeness of vision. The report evaluated 15 vendors from around the globe that met the inclusion criteria.   Gartner’s Magic Quadrant defines Leaders: “In terms of Ability to Execute and Completeness of Vision, Leaders are doing well and are prepared for the future with a clear vision. They have strong channel partners and a presence in multiple regions; they achieve consistent financial performance; and they offer broad platform support and good customer support. In addition, they dominate in one or more technologies or vertical markets. Leaders are aware of the ecosystem in which their offerings need to fit.”   The criteria used to evaluate vendors are “ability to execute,” defined as how well a provider sells and supports its CCM products and services on a global basis; and “completeness of vision,” which focuses on potential. Gartner’s report reveals that a provider “with superior vision anticipates, directs and initiates market trends—particularly if it integrates its vision for a broad range of areas—and capitalises on product and service development.”     Additionally, Gartner’s report states, “Part of our assessment involves looking at how well each provider understands enterprises' changing requirements for CCM, including the movement toward more interactive and on-demand capabilities as well as multichannel versus print output. We also assess how well the provider is anticipating or planning to address market trends such as cloud delivery options and the increased use of analytics, social and mobile technologies.”   Among GMC Software’s recent achievements: GMC Software delivered the first customer journey mapping solution, fully integrated into a customer communications management solution. GMC Inspire has the ability to transform traditional communications into interactive, cross-channel communications. GMC Software has delivered on the promise of a CCM solution that enables cross-functional teams to collaborate more effectively. GMC Software has had the fastest growing CCM customer base globally for the past three years.   “We are honoured GMC Software is once again positioned a Leader by Gartner,” said Henri Dura, CEO, GMC Software. “We thank our customers, partners and employees, who are responsible for this great honour.  Listening to our customers, we continue to deliver solutions to market faster and smarter than anyone else in the industry.  Due to our ongoing investment in R&D, we continue to give our customers relevant innovation with every release. This gives our clients both confidence and a competitive edge in a market shaped by rapidly changing technology, regulations and economic climates.”   With the largest customer communications-focused Research & Development team in the world, GMC Software boasts a 20-month major release cycle in an industry where approximately 40 months is the norm. The company supports more than 1,600 clients and partners in banking, insurance, healthcare and service providers.     To access a full copy of the report free of charge, please click here: Gartner Magic Quadrant for Customer Communications Management.  Gartner DisclaimerGartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.  About GMC Software GMC Software helps companies communicate with their customers and employees. GMC Software empowers organisations to create stronger engagements with timely and relevant communications. A Neopost Digital Company, GMC Software provides the means for business users to develop contextual, highly individualised communications across all channels that span the entire customer journey. A leader in customer communications, GMC Software supports thousands of clients and partners in banking, insurance, healthcare and service providers around the world.  [February 7, 2017] — www.gmc.net: GMC Software, a leader in customer communications management, today announced the company has been named a Leader in the 2017 Gartner Magic Quadrant for Customer Communications Management Software, positioned highest for both ability to execute and furthest for completeness of vision. The report evaluated 15 vendors from around the globe that met the inclusion criteria.   Gartner’s Magic Quadrant defines Leaders: “In terms of Ability to Execute and Completeness of Vision, Leaders are doing well and are prepared for the future with a clear vision. They have strong channel partners and a presence in multiple regions; they achieve consistent financial performance; and they offer broad platform support and good customer support. In addition, they dominate in one or more technologies or vertical markets. Leaders are aware of the ecosystem in which their offerings need to fit.”   The criteria used to evaluate vendors are “ability to execute,” defined as how well a provider sells and supports its CCM products and services on a global basis; and “completeness of vision,” which focuses on potential. Gartner’s report reveals that a provider “with superior vision anticipates, directs and initiates market trends—particularly if it integrates its vision for a broad range of areas—and capitalises on product and service development.”     Additionally, Gartner’s report states, “Part of our assessment involves looking at how well each provider understands enterprises' changing requirements for CCM, including the movement toward more interactive and on-demand capabilities as well as multichannel versus print output. We also assess how well the provider is anticipating or planning to address market trends such as cloud delivery options and the increased use of analytics, social and mobile technologies.”   Among GMC Software’s recent achievements: GMC Software delivered the first customer journey mapping solution, fully integrated into a customer communications management solution. GMC Inspire has the ability to transform traditional communications into interactive, cross-channel communications. GMC Software has delivered on the promise of a CCM solution that enables cross-functional teams to collaborate more effectively. GMC Software has had the fastest growing CCM customer base globally for the past three years.   “We are honoured GMC Software is once again positioned a Leader by Gartner,” said Henri Dura, CEO, GMC Software. “We thank our customers, partners and employees, who are responsible for this great honour.  Listening to our customers, we continue to deliver solutions to market faster and smarter than anyone else in the industry.  Due to our ongoing investment in R&D, we continue to give our customers relevant innovation with every release. This gives our clients both confidence and a competitive edge in a market shaped by rapidly changing technology, regulations and economic climates.”   With the largest customer communications-focused Research & Development team in the world, GMC Software boasts a 20-month major release cycle in an industry where approximately 40 months is the norm. The company supports more than 1,600 clients and partners in banking, insurance, healthcare and service providers.     To access a full copy of the report free of charge, please click here: Gartner Magic Quadrant for Customer Communications Management.  Gartner DisclaimerGartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.  About GMC Software GMC Software helps companies communicate with their customers and employees. GMC Software empowers organisations to create stronger engagements with timely and relevant communications. A Neopost Digital Company, GMC Software provides the means for business users to develop contextual, highly individualised communications across all channels that span the entire customer journey. A leader in customer communications, GMC Software supports thousands of clients and partners in banking, insurance, healthcare and service providers around the world.  [February 7, 2017] — www.gmc.net: GMC Software, a leader in customer communications management, today announced the company has been named a Leader in the 2017 Gartner Magic Quadrant for Customer Communications Management Software, positioned highest for both ability to execute and furthest for completeness of vision. The report evaluated 15 vendors from around the globe that met the inclusion criteria.   Gartner’s Magic Quadrant defines Leaders: “In terms of Ability to Execute and Completeness of Vision, Leaders are doing well and are prepared for the future with a clear vision. They have strong channel partners and a presence in multiple regions; they achieve consistent financial performance; and they offer broad platform support and good customer support. In addition, they dominate in one or more technologies or vertical markets. Leaders are aware of the ecosystem in which their offerings need to fit.”   The criteria used to evaluate vendors are “ability to execute,” defined as how well a provider sells and supports its CCM products and services on a global basis; and “completeness of vision,” which focuses on potential. Gartner’s report reveals that a provider “with superior vision anticipates, directs and initiates market trends—particularly if it integrates its vision for a broad range of areas—and capitalises on product and service development.”     Additionally, Gartner’s report states, “Part of our assessment involves looking at how well each provider understands enterprises' changing requirements for CCM, including the movement toward more interactive and on-demand capabilities as well as multichannel versus print output. We also assess how well the provider is anticipating or planning to address market trends such as cloud delivery options and the increased use of analytics, social and mobile technologies.”   Among GMC Software’s recent achievements: GMC Software delivered the first customer journey mapping solution, fully integrated into a customer communications management solution. GMC Inspire has the ability to transform traditional communications into interactive, cross-channel communications. GMC Software has delivered on the promise of a CCM solution that enables cross-functional teams to collaborate more effectively. GMC Software has had the fastest growing CCM customer base globally for the past three years.   “We are honoured GMC Software is once again positioned a Leader by Gartner,” said Henri Dura, CEO, GMC Software. “We thank our customers, partners and employees, who are responsible for this great honour.  Listening to our customers, we continue to deliver solutions to market faster and smarter than anyone else in the industry.  Due to our ongoing investment in R&D, we continue to give our customers relevant innovation with every release. This gives our clients both confidence and a competitive edge in a market shaped by rapidly changing technology, regulations and economic climates.”   With the largest customer communications-focused Research & Development team in the world, GMC Software boasts a 20-month major release cycle in an industry where approximately 40 months is the norm. The company supports more than 1,600 clients and partners in banking, insurance, healthcare and service providers.     To access a full copy of the report free of charge, please click here: Gartner Magic Quadrant for Customer Communications Management.  Gartner DisclaimerGartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.  About GMC Software GMC Software helps companies communicate with their customers and employees. GMC Software empowers organisations to create stronger engagements with timely and relevant communications. A Neopost Digital Company, GMC Software provides the means for business users to develop contextual, highly individualised communications across all channels that span the entire customer journey. A leader in customer communications, GMC Software supports thousands of clients and partners in banking, insurance, healthcare and service providers around the world.