The PRWIRE Press Releases http:// 2016-12-05T04:34:40Z NATA accreditation reinforces RUD Australia’s commitment to high compliance and performance of lifting products. 2016-12-05T04:34:40Z nata-accreditation-reinforces-rud-australia-s-commitment-to-high-compliance-and-performance-of-lifting-products RUD Australia’s Brisbane headquarters has received accreditation from the National Association of Testing Authorities (NATA) for Mechanical Testing in accordance with ISO/IEC 17025. This means that RUD is officially recognised by NATA as being fully compliant with the standards for the testing of lifting gear and tensioning and staying systems in respect to proof loading. RUD Australia’s Managing Director, Mr Peter Nuttall, said becoming NATA accredited demonstrates RUD’s ongoing commitment to ensuring its engineered solutions, manufacturing process and proof loading facilities comply with global and Australian standards. “RUD Australia already takes great pride in offering an assurance in our products’ performance and longevity, with every lifting component undergoing demanding testing before being sent from our premises.” Mr Nuttall said. “This new NATA accreditation, alongside our existing LEEA recognition and ISO accreditation, should provide added peace of mind to our customers. They can be confident that we will work and adhere to national and international guidelines to ensure our products perform at the highest level” he said. The RUD mechanical testing facility offers a full suite solution for customers that entrust RUD to manage the entire product development process. From design and engineering, through to manufacturing, testing certification, dispatch and commissioning, RUD can partner with clients to solve complex design and engineering issues. In addition to the mechanical testing of existing products, RUD is able to help customers remain competitive in a business environment where speed of supply is crucial. By providing lifting equipment that is ready for use without the need for customers to conduct their own testing, they can be more responsive knowing that all testing elements have been conducted and the products are ready for use at high industry. CCC WINDOW CLEANING BECOMES TRUSTEDCLEANER'S FIRST APPROVED WINDOW CLEANING COMPANY IN PERTH 2016-12-01T12:57:23Z ccc-window-cleaning-becomes-trustedcleaner-s-first-approved-window-cleaning-company-in-perth Perth, AU – CCC Window Cleaning, a Perth-based full-service professional window cleaning business with special focuses in commercial, high-rise, and residential homes and buildings, this week announced they have been recognized as TrustedCleaner’s first and only Perth-approved window cleaning business. Borne from a passion for providing unmatched customer service and expanded service options to individuals from any kind of location or dwelling, CCC Window Cleaning ensures no matter the task, they are up to the challenge for making sure every window is looking top notch. “CCC Window Cleaning have been selected as our Perth window cleaning provider due to their professionalism, experience, skills and commitment to customer satisfaction”. Tom White - Founder of TrustedCleaner. “We are incredibly honored to be the only Perth window cleaning company to have been recognized by TrustedCleaner, and we look forward to serving even more individuals in this beautiful city”. Jared Stewart - Owner and Operator of CCC Window Cleaning. CCC Window Cleaning takes their profession seriously, boasting an operation with high-risk work licensing, working at heights certifications, IRATA certified rope access specialists, complete WHS protocols & documentation, full insurance for all heights, EWP/Boom-lift licensing, police clearances, and more. CCC’s three focal areas cover commercial locations like shops, signs, offices, solar panels, full building wash-downs, and rope access window cleaning for high-rises along with pure water-fed systems for mid-rise and low-rise buildings, and residential window cleaning for multi-level apartments and houses anywhere in Perth. For more information, visit: HAIR EXPO AUSTRALIA TAKES HOME BEST SHOW 2016 AT EEAA AWARDS FOR EXCELLENCE 2016-12-01T02:00:41Z hair-expo-australia-takes-home-best-show-2016-at-eeaa-awards-for-excellence Thursday 1 December 2016, Sydney – Hair Expo Australia continues to uphold its status not only as the premier trade event for the professional hairdressing and beauty industry, but one of the foremost trade expos in Australasia, after securing the awards for Best Show and Best Show under 10,000M² in the 2016 Exhibition & Event Association of Australasia (EEAA) Awards for Excellence. “We are elated and so proud of this recognition from the events industry. Winning Best Show proves our dedication to ensuring that we bring the hair industry’s heart and soul to Hair Expo, highlighting the passion and excitement for all things hair. We think it’s this deep connection that we have with our audience that gives us the best show in Australia and is the way of the future for events.” said Julia Erben, Hair Expo Australia Event Director. The EEAA Awards for Excellence were presented at a gala ceremony at Sydney’s new International Convention Centre (ICC) on Wednesday 30 November, which was attended by more than 300 people representing organisers, associations, venues and suppliers from across Australia and New Zealand. Entries were assessed by a panel of 32 independent judges covering 20 industry categories, from pop culture to IT, energy and resources, and health. Nominations entries in the 2016 awards increased by nearly 20 per cent from 2015, meaning increased competition across all categories. The award wins attest to Hair Expo Australia’s position as a leader in the Australian events industry and as the premier hair and beauty event in Australasia. “The quality of submissions continues to improve. This year there was an almost 20% increase in award entries and this meant the competition in some categories was very tough.” said Chair of Judges, John Trevillian. The EEAA Awards for Excellence have been running for more than 10 years. The EEAA is the foremost association for the exhibition and event industry in Australia and New Zealand, representing all aspects of the exhibition and event industry. These wins add to Hair Expo Australia’s recognition in 2016 as a bar-setting event, after being awarded Best Exhibition 2016 at the Australian Event Awards in September. Hair Expo Australia 2017 will take place at the ICC Sydney, Darling Harbour, on 10-12 June. Hair Expo Pop Up, a pop-up event designed to exude the fun and flair of Hair Expo, will be appearing alongside Beauty Expo Melbourne from 25-26 March at the MCEC, Melbourne. ENDS #HairExpoAustralia / #HairExpoAwards   For all media enquiries please contact:Belinda Craigie, PR & News +61 (0)2 9422 2986 Decreasing Service Costs Improves Customer Loyalty with Dealers, J.D. Power Study Finds 2016-11-29T22:32:52Z decreasing-service-costs-improves-customer-loyalty-with-dealers-j-d-power-study-finds Melbourne: 30 Nov. 2016 — Automakers’ efforts to keep customers coming back to their dealership for service are paying off with increased customer retention and profitability, according to the J.D. Power 2016 Australia Customer Service Index (CSI) StudySM released today. The study finds that 70% of customers surveyed in 2016 return for service to the same dealership from which they bought their vehicle, an increase from 60% in 2012. The increased customer loyalty is attributed in large part to efforts automakers have made to ease concerns around servicing and maintenance costs, which include capped price servicing, service packages and longer warranty periods. “Aftersales service contributes significantly to a dealer’s overall profitability,” said Mohit Arora, executive director at J.D. Power. “Customer retention is a vital aspect of a dealer’s business that not only allows them to grow their business but also builds long-term customer relationships. Offering service packages and capped price servicing options entice customers to visit the dealership for their regular servicing needs, but it needs to be complemented with a proficient, convenient and an engaging customer experience.” One-third (33%) of customers say they chose their dealership for servicing because of a capped price servicing offer, an increase from 26% in 2015, while 16% of customers returned to their dealership for the service package offered, up from 8% last year. Additionally, 52% of customers say they are covered by capped price servicing, up from 47% in 2015. These automaker initiatives are helping to drive down costs incurred by their customers, as the average amount paid for service averages $296 in 2016, down from $326 in 2012. Satisfaction and Loyalty In the mass market segment of the study, overall customer satisfaction with the vehicle after-sales service experience at an authorised service centre improves for a third consecutive year to 809 index points (on a 1,000-point scale) in 2016, up from 797 in 2015. Driving the increase in satisfaction is dealerships’ focus on improving deployment of their service standards20% of customers say they received at least 15 of 16 service standards in 2016, an increase from 15% in 2012. Meeting service standards can improve satisfaction. Notably, returning the vehicle washed and vacuumed after service can increase satisfaction by as much as 40 index points. “Increased focus on deploying the service standards is resulting in overall improvement in the customer experience across dealerships in Australia,” said Loi Truong, senior country manager of Australia at J.D.Power. “Delighting customers translates to higher loyalty and advocacy.” Among delighted customers (those whose overall satisfaction is 911 index points and above), 75% say they “definitely will” recommend the brand to family and friends, and 84% say they “definitely will” revisit their service dealer for paid service work. In contrast, among customers who are disappointed (scores of 733 index points and below), only 30% say they “definitely will” recommend the brand and only 13% say they “definitely will” revisit their service dealer for paid service work. Additional findings of the study include: ·         What’s the Cost? Satisfaction among the 68% of customers who received a detailed cost estimate of how much the work costs before service is performed is 821 index points. Satisfaction drops to 758 index points among customers who did not receive a cost estimate. ·         Communicating with Customers: The study finds that 62% of customers received a notification from their dealer about their routine maintenance, up from 55% in 2012. Overall satisfaction among customers who are notified when their vehicle is due for maintenance is 827 points, compared with 780 among customers who did not receive a notification from their dealer. ·         Satisfaction Highest in the South: Satisfaction among customers in the South Australia region is highest again this year (829 index points), and these customers also experienced the highest number of service standards (24% indicate having received at least 15 of the 16 service standards). By comparison, customers in the Australian Capital Territory have, on average, the lowest overall satisfaction (788 index points) and received the fewest number of service standards (just 15% indicate having received at least 15 of the 16 service standards). Australia Customer Service Index Rankings Mazda ranks highest in customer satisfaction with dealer service among mass market brands, with a score of 834 index points. Mazda performs consistently well across all factors. Toyota ranks second (824), followed by Subaru (816) and Kia (812). Now in its seventh year, the study measures overall satisfaction with the vehicle service experience at an authorised service centre by examining five factors (listed in order of importance): service quality; vehicle pick-up; service advisor; service initiation; and service facility. The 2016 Australia Customer Service Index (CSI) Study is based on responses from 4,666 owners who purchased their new vehicle between August 2011 and September 2016 and took their vehicle for service to an authorized dealership service centre between August 2015 and September 2016. The study was fielded from August through September 2016.  Central Innovation Academy Opens Doors with ASQA-accredited Training Course 2016-11-27T23:18:06Z central-innovation-academy-opens-doors-with-asqa-accredited-training-course 28 November 2016, Sydney, Australia – Central Innovation, a leading provider of specialist hardware, software, people and system consulting solutions for the Manufacturing, Building and Construction industries, has become a Registered Training Organisation, launching the Central Innovation Academy and its first course in Project Management.  Central Innovation has met the comprehensive requirements from The Australian Skills Quality Authority (ASQA) to become an RTO, demonstrating the company’s investment in, and commitment to, Australia’s next generation of engineers and designers. ASQA, as the national regulator for the vocational education and training (VET) sector, makes sure that the quality and reputation of Australia's VET system is maintained through effective national regulation.  “Central Innovation has offered very successful training courses through our businesses Intercad and GRAPHISOFT Australia for 25 years and delivering high quality well-trained people is what we are all about, but with the recent publicity surrounding adult training and with the growing business pressures to get more out of every system we felt it justified the investment to become a Registered Training Organisation,” said Max Piper, Chief Executive Officer of Central Innovation. “The ASQA accreditation reinforces the value and credibility of our courses and will help create opportunities for new courses. The success of our customers is paramount to us and their success depends on well-trained and qualified staff.” The Central Innovation Academy was created to foster and promote innovation and productivity within the building, construction and manufacturing sectors, and help graduates launch their careers. The Academy will offer students the opportunity to earn Nationally-Recognised Training (NRT) accreditation, with a course in Project Management the first to be offered. More courses with accreditation — such as 3D CAD Engineering –  will be offered in the future. Courses are ASQA accredited and the certificates are recognised in industry for providing the training standards required for graduates to meet the needs of their sector. Driven by the release of the (then-Labor) Australian Government’s Industry and Innovation Statement in 2013, Central Innovation began the process of becoming a Registered Training Organisation to provide superior pathways into the multiple sectors harnessing CAD technology, and demanding project management techniques, as well as training for workers to keep them at the cutting edge of evolving technologies. “The then-Government’s statement outlined Australia’s rankings worldwide on innovation: 28th on innovation and sophistication is simply not good enough, and frankly we were horrified to read that,” Piper said. “We realised we had to do something ourselves to combat this because it was clear that graduates weren’t ready to enter the workforce and contribute immediately, while those already in the workforce aren’t being given access to training to keep them up-to-speed. While talking about innovation is all well and good, someone has to get their hands dirty and train our workforces. “Tertiary students learn the basics as part of their curriculum, but our hope is that we can take those students to the next level by providing a more in-depth and nuanced education into the tools and methods needed for these students to succeed from day one – while also providing the education needed to keep the current workforce on top of its game. We have long played a role in transitioning graduates from theory to practice. We are now looking at taking this to a new, more commercial, capability.” The Central Innovation Academy also intends to reserve up to 10 per cent of placements in each course for those in the industry who have been made redundant, with the course to be provided to them for free and will be given priority access to Central Innovation’s specialised recruitment services.   The company can confirm that Recognised Prior Learning (R.P.L.) credits will also be awarded. The first courses will be run out of Central Innovation’s NSW state office in Sydney and online, with courses to be offered at other capital cities across the country in the near future. For more information on available courses, please visit  About Central Innovation Central Innovation sources, builds and advises on world-class design process solutions to the manufacturing and construction industries. It has more than 25 years’ experience advising its customers on optimising their design, processes and systems by using the world’s most capable design and modelling software, running on the highest performing hardware and utilising the best people. Central Innovation enhances this with exceptional technical expertise, specialist consulting, on-going training and education, and access to its specialist recruitment and outsourcing team. Central Innovation is the parent company to Intercad and GRAPHISOFT.  Both are leading resellers of CAD 3D software solutions across Australia and New Zealand. They provide the full suite of SolidWorks and ARCHICAD training courses and other customised training programs in their training centres across Australia and New Zealand, in customers’ offices, and online. Central Innovation is also the sole distributor in Australia of DDS-CAD, which is a specialist software for the Mechanical, Electrical and Plumbing sector.  For more information about our group, please visit or call 1300 423 372 (Australia) or 09 525 9870 (New Zealand). Cost-effective, on-site XRF analysis with Vanta 2016-11-27T22:19:58Z cost-effective-on-site-xrf-analysis-with-vanta   Revolutionary technology and improved sensitivity mean fast, accurate X-ray fluorescence (XRF) analysis every time with the new Vanta range from Olympus. The Vanta is the most ruggedized, feature-rich, hand-held XRF analyser produced by the company to date and brings the latest XRF capabilities to a wide and diverse range of industries. The Vanta family includes the M, C and L series covering all performance and budget requirements. The Vanta has been developed to operate in the harshest environments, making it ideal for the toughest applications including mining & exploration, manufacturing, oil & gas, scrap and precious metals. “The ruggedness of the Vanta is what really sets it apart from its competitors,” said Jake Jarvinen, Product Manager at Olympus. Passing “Mil-Std 810” 4 foot drop test and with IP65/64 rating (C&L/M series), the Vanta stands well above the competition. "Beyond its amazing durability the Vanta range incorporates upgraded electronics, enhanced signal processing and increased X-Ray count rates. All these unique features deliver improved speed, reliability and ease of operation—at an affordable price point,” added Jarvinen.     Breakdowns cost time and money. Vanta analysers are built for increased uptime and a low cost of ownership. With its lightweight, handheld design and durable construction, the Vanta features rubber over-molding to protect the analyser and an ergonomic grip for comfortable operation. The detector shutter feature gives the sensitive detector an extra layer of protection and potentially preventing costly repairs. Designed to be used in the harshest conditions, including the hottest locations of Australia, the Vanta has an optional cooling fan allowing operation at 100% duty cycle in temperatures as high as 50ºC. The Vanta utilises Olympus’ new Axon™ technology that yields enhanced XRF signal processing for accurate, repeatable test results. “Axon uses proprietary ultra-low-noise electronics to enhance X-ray detector performance, resulting in higher X-ray counts per second and faster, more precise results,” Jarvinen said. Analysers powered by Axon technology give confidence to the user by delivering the ultimate test-to-test and instrument-to-instrument repeatability. The resolution possible with the unit approaches fundamental, theoretical limits. This outstanding capability enables the Vanta to clearly separate crowded spectral peaks. This feature is important for the quantification of light elements in alloy or geochemical samples and precious metals.     The new models include features such as two optional cameras, integrated GPS, and an automatic time/date stamp that make it easy to customise, capture, and export comprehensive shot data for efficient record keeping and traceability. Wi-Fi and Bluetooth® connectivity are optional additions that simplify downloading of results for archiving. The Vanta’s unique combination of features is ideal for a range of applications. “The analyser is a powerful tool, yet simple to operate,” Jarvinen added. “Operators can switch between modes at the touch of an onscreen icon.” The Vanta displays measured results and grade identification in seconds. With Olympus' unique Grade Match Messaging (GMM) feature you can assign customised messages to any grade and use real-time or pop-up messages for immediate sorting instructions and improved user efficiency. In-built reporting software then allows for fast and professional reporting and certificate generation your analysis. Olympus—a world-leading manufacturer of optical, electronic and precision engineering products—continues to be at the forefront of the development of X-ray fluorescence analysis technology. XRF analysers provide fast, non-destructive qualitative and quantitative characterisation of materials.    Cargo Crew Black Friday 4 Day Special Offer 2016-11-25T05:16:01Z cargo-crew-black-friday-4-day-special-offer Cargo Crew, the home of the Modern Uniform, has announced 4 days of free shipping worldwide on all online orders Friday through Monday. The special offer coincides with Black Friday and Cyber Monday, and offers hospitality staff around the world the chance to take advantage of great AUD conversion rates, with all online pricing in AU$. The full details of the giveaway are available now on their website   Cargo Crew are based in Melbourne, Australia & sell a unique range of high quality designer uniforms including aprons, shirts, pants, tops & accessories. In addition to their stylish uniform range, they provide a range of in-house uniform customisation options with their “Cargo Crew Your Way” offering. The designer uniforms bring a unique look to hospitality, retail and corporate businesses looking for a stylish edge.   Cargo Crew’s impressive list of clientele across Australia and the World include Goop, Hoyts Cinema, Art Series Hotels, Great Northern Food Hall at Grand Central Terminal, and Freedom Furniture. Their apron designs have been also chosen by many big names in fashion and food scenes including Gwyneth Paltrow and Heston Blumenthal.   For more details on Cargo Crew’s Free Shipping special, please visit       – ENDS – Stirfry Software releases a FREE version of their SoundSoup app for sound modelling and acoustic design 2016-11-25T04:16:58Z stirfry-software-releases-a-free-version-of-their-soundsoup-app-for-sound-modelling-and-acoustic-design Stirfry Software announces the release of SoundSoup-Free, the basic level no-cost companion to the more advanced SoundSoup-Pro app.  This new addition to the SoundSoup range will be suitable for people with simpler design requirements, or for anyone who wants to try out what sound modelling can do for them. Both SoundSoup versions run on an iPad. They allow anyone to hear the sound of a room, in the same way that 3D visualisation programs help to design the visual features.  The SoundSoup apps enable the user to explore in real-time how a room would sound with different windows, walls, floor coverings, curtains or other features. They include a large range of selectable sounds, construction materials and surface finishes, including specialist acoustic products from Industry Partners. Professionally-designed acoustic simulation software combined with a simple, intuitive user interface mean SoundSoup can be used by architects, acoustic engineers, interior designers, property developers, office fit-out firms, educational institutions, builders, home improvement enthusiasts, and everyone interested in the sound of the environment.  The SoundSoup apps provide a whole new set of tools to create better-sounding spaces and avoid costly construction mistakes. SoundSoup-Free offers all the features required for basic use, including sound modelling and demonstrating acoustic designs.  For the user needing advanced features, SoundSoup-Pro, costing just US$14.99, provides detailed and accurate data on reverberation times, sound pressure levels and sound transmission loss. It also offers configurable sound sources, WAV format sound recordings, data export, and lots more. Data export can be as PDF or CSV files, for inclusion in reports, proposals and spreadsheets. Companies that manufacture acoustic materials can become Industry Partners with Stirfry Software to showcase and demonstrate their products within the SoundSoup app range. Their products are included in the list of selectable materials, with a link to the Company’s website. To view the SoundSoup Video Introductions visit Stirfry Software’s YouTube channel: SoundSoup-Free and SoundSoup-Pro can be downloaded from Apple’s iPad App Store. *** The SoundSoup for iPad range is produced by Stirfry Software, an Australian venture which is a collaboration between a highly experienced professional acoustic engineer, Dr Rob Bullen, and Wendy Tufts, an international IT consultant. Stirfry Software has a website with detailed information about the SoundSoup app range: Or for more information: Call Rob on +61 (0)407 461 100 or email Contact Centre Central named 2016 Australian Industry Champion by 2016-11-22T22:16:18Z contact-centre-central-named-2016-australian-industry-champion-by-contactcentreworld-com Nov 23, 2016 - Contact Centre Central, a business supporting and promoting the Australian contact centre industry has been announced the winner of the 2016 Industry Champion Awards - Australia by, the website for the Global Association for Contact Center and Customer Engagement Best Practices. The award highlights Contact Centre Central's commitment to providing a free resource to contact centre professionals within Australia with industry news, thought leadership articles, hints and tips for best practice along with practical tools such as a business directory, events calendar and jobs board. "I'm thrilled that our commitment to improving and promoting our industry has been recognised at a global level" said Justin Tippett, Managing Director of Contact Centre Central. "It’s a challenging time for the contact centre industry in Australia with the competition of offshore destinations and the increasing trend of self-service so our audience has been incredibly responsive to the sharing of best practice content without any hidden (advertising and sales) agendas along with easy access to tools that provide practical support for contact centre professionals".  "This has been a banner year for the industry!" said Raj Wadhwani, President of "It's inspiring to see and hear from the brightest and best in the industry and we look forward to an even bigger 2017 awards year."  More information about the award can be found here: About Contact Centre Central: Contact Centre Central provides a free platform to share best practices, industry news and a range of free resources to help support and promote the Australian contact centre industry.  To learn more about Contact Centre Central please visit About Contact Centre World: – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 145,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Justin Tippett, Managing Director Contact Centre Central accepting the award for 2016 Industry Champion - Australia at the Contact Center World awards in Las Vegas.  The first car classifieds website in Papua New Guinea 2016-11-22T02:33:33Z the-first-car-classifieds-website-in-papua-new-guinea Port Moresby, Friday 18 November 2016 – A newly-launched dedicated website for car classifieds will help thousands of users buy and sell new and used cars across all of Papua New Guinea.Helmed by a team of car classifieds specialists and experienced web engineers headquartered in the nation’s capital and in Sydney, Australia, features a daily-growing list of more than 300 listings and 200 dealers. The service invites private and dealer-sponsored sales and assists in connecting buyers and sellers through a simple interface and robust e-commerce has courted more than 2,000 fans on Facebook in just over a month time, suggesting the free-market service has fulfilled a clear need for simplicity and reliability within the car sales marketplace.Among other major car brands, users can shop for locally-owned Ford, Honda, Toyota, Mitsubishi, and Nissan vehicles or have cars imported from countries like Japan and Australia; of those makes, the site hosts compact and hatchback cars, pickups, SUVs and sedans. Currently shoppers can expect to find cars priced from $5,000 USD to around $100,000 USD and the service offers a “no commission fees” policy, assuring there is no charge payable to for selling or buying a car on the platform.Bolstered by seed capital from Australian investors and founded by specialists in emerging and frontier markets, PNGautos is expected to grow in reach and popularity throughout 2017 and beyond - projections suggest the service has the unhindered potential to attract the vast majority of Papua New Guinea’s 7.5 million citizens looking for a simple and reputable carrier of vehicle classifieds. Internet penetration has been multiplied by more than 10 in 10 years, reaching more than 14% of the population now. More than 10% of the population is also active on Facebook now! is part of a bigger network that operates from Sydney in Australia throughout different countries in the Pacific area, including the Solomon Islands with, Fiji with, Timor-Leste with, Tonga with and Samoa with They are all united under the PacificAdsGroup company, headquartered in Sydney. Fly Babee (now CoziGo) wins the coveted Wholesaler of the Year 2016 award at the Optus My Business Awards 2016-11-21T21:40:46Z fly-babee-now-cozigo-wins-the-coveted-wholesaler-of-the-year-2016-award-at-the-optus-my-business-awards Sydney, Australia, 22nd November 2016, Fly Babee owner and Sydney Mum, Emma Lovell is celebrating after being announced as the winner for Wholesaler of the Year in this year’s Optus My Business Awards. The Optus My Business Awards, which took place last Friday night at the stylish Four Points Sheraton in Sydney, celebrate the best businesses and individuals from across Australia. Fly Babee (recently rebranded as CoziGo) is the world’s first multi-purpose sleep and sun cover for all strollers and prams and also covers airline bassinets to help babies sleep when flying. An innovative solution developed from Emma’s own experiences while travelling with her daughter, Aimee. The awards identify and celebrate Australia's most successful businesses across 24 categories, including industry-specific awards and honours for business leadership, customer experience, innovation and workplace culture. Local Curl Curl business Fly Babee was also a finalist as Start-up of the year and Innovator of the year. Emma Lovell says: "Going home with four trophies under my arm was certainly a fantastic recognition of the hard work that I have invested over the years." “It’s really exciting to be recognised as Wholesaler of the Year. This win means a lot to the Fly Babee team. Retail can be difficult and to get a product in to stores within the first 12 months of business is a massive win. The win reminds me of why I started the business; to create a better experience for parents and carers travelling with their babies.” Matthew Ball, Head of Small and Medium Business at Optus, said the Optus My Business Awards are a great opportunity to recognise and celebrate the hard work of Australian small-to-medium businesses. If you would like to interview Emma Lovell about Fly Babee, her awards and business tips, please contact Candice. Media Contact: Candice Meisels -ENDS- NEW DONATION POINT TAP SYSTEM TO REVOLUTIONISE CHARITY COLLECTING 2016-11-17T22:52:50Z new-donation-point-tap-system-to-revolutionise-charity-collecting-1 Quest Payment Systems Pty Ltd, an Australian Payments Provider has announced the launch of Donation Point Tap, a counter top donation collection device that will transform how charities accept donations through an innovative Contactless Card solution. Donation Point Tap will launch at the ACOSS (Australian Council of Social Service) Expo on 17th November 2016 and will provide not for profit organisations with the opportunity to offer innovative card acceptance options for fundraising.  Quest Chief Executive, Jan Mason says that Donation Point Tap provides charities with a new channel that independently accepts donations directly without increasing staffing or administration requirements.  ‘We are very excited about the arrival of Donation Point Tap, which was developed to help charities address a decline in their cash-based donation revenues.  By offering a solution that makes donating possible for everyday consumers using contactless payments, we’re helping charities to turn this around’.   This innovation comes from problems charities are facing, in their inability to accept donations directly. ‘Donation Point Tap provides a new channel for receiving donations that is easy to use and reduces the costs of collecting.  Donation collection can be challenging, managing volunteer networks is time consuming and using third party charity collectors can reduce the actual campaign dollars received by charities,’ says Jan. Image: Donation Point Tap device Donation Point Tap combines Quest’s mobile payments technology with a custom designed and branded contactless device that attracts potential donors to the charity’s brand.  The donation amount is configured by the charity, and donors can simply tap their card or NFC-capable mobile phone to make a donation for the pre-set amount. Funds are transferred electronically to the charity’s bank account each business day, and donation configuration and reporting can be managed by the charity through Quest’s online web portal.    Quest’s Director of Sales and Marketing, Damien Halloran says that Quest is delighted to provide a product that has the potential to transform fundraising.   ‘Donation Point Tap has been designed to address a fundraising issue identified by charities we have been involved with.  It is essential to stay relevant when competing for the charity dollar and meet the changing expectations of potential donors.  Accepting card Donations solves this problem by providing the latest contactless technology to reduce reliance on cash donations that also opens up a new channel of opportunity for charities.’   Image: Projected annual funds raised Donation Point Tap removes that barrier of ‘no spare change’ making it easy for anyone to donate using a contactless card or mobile.  Media Enquiries: Quest Payment Systems - Damien Halloran 03 8807 4400     ABOUT QUEST PAYMENT SYSTEMS PTY LTD With headquarters in Melbourne, Quest is an Australian owned technology company providing a diverse and innovative range of end-to-end payment solutions to businesses and financial institutions, both locally and abroad. As the country’s leading full-service payment solution supplier, delivering Australia’s only locally designed and manufactured range of payment terminal hardware, Quest delivers both mass market and custom solutions drawing on over twenty years of development expertise. Quest’s portfolio of solutions include fixed line and mobile payment terminal hardware, software, gift card and online payment solutions, EMV smartcard, contactless, communications and transaction routing solutions as well as bespoke hardware and software design, professional consulting and manufacturing services. Gold Coast Time To Get Smoke Alarms Compliant 2016-11-16T04:16:19Z gold-coast-time-to-get-smoke-alarms-compliant Queensland households will be the safest in the country after new smoke alarm legislation was passed by the QLD State Government. The new smoke alarm legislation will come into effect on 1st January 2017. The legislation passed in the Queensland Parliament requires every Queensland residence to be fitted with photoelectric, interconnected smoke alarms in all bedrooms, as well as hallways of residences, over a 10-year phased rollout. “By having the alarms interconnected, it won’t matter which part of a house a fire might start in, the alarm closest to you will sound and if you are asleep, an alarm will sound in your room, even if the area is closed off to the rest of the house,” Minister Byrne said. “Photoelectric alarms have been proven to be the most effective smoke alarm for alerting people to fires early and these laws are an important step forward in electrical safety.” Master Electricians Australia Hard-wired, interconnected photoelectric smoke alarms will require a qualified electrician to conduct the installation and ensure the alarms are working as they should be. How does the new legislation affect you and your property or rental property: All houses being built or significantly renovated will need to comply with the smoke alarm legislation upon completion after January 1, 2017. All houses leased or sold will need to meet compliance after five years All owner-occupied private dwellings will need to comply with the legislation within 10 years. Any smoke alarm being replaced after January 1, 2017 must be a photoelectric alarm. Contact AMP’D Electrical & Solar the local Gold Coast Smoke Alarm specialists, to see if your smoke alarms meet the new legislation or for more information on our smoke alarm packages 07 5522 5222. Or  contact us today for an obligation free quote. You can also follow our social pages to stay informed on the latest in efficient electrical solutions. Facebook: Twitter: Introducing CoziGo - Sleep on the Go (formally Fly Babee) 2016-11-16T02:10:34Z introducing-cozigo-sleep-on-the-go-formally-fly-babee The Award Winning Fly Babee - Travel Made Easy was launched in Australia and was so successful that we're already going global. We've decided to time our international expansion with a name change. Fly Babee isn't just for flying - it's universal to every stroller. So we'd like to introduce you to CoziGo - Sleep on the Go! Emma Lovell, Creator and Director at Fly Babee states: "Fly Babee is going global and we have decided to time our expansion with a new name!" New features 2 way zippers for even more flexibility 2 hidden Velcro slits so that Cozi-Go will fit on even more airline bassinets Media Contact: Candice Meisels Good Business Consulting rebrands as Pure Public Relations 2016-11-15T22:30:38Z good-business-consulting-rebrands-as-pure-public-relations PR firm Good Business Consulting is changing its name to Pure Public Relations. The change more accurately reflects the company’s move away from marketing and business consulting to a refined service offering and commitment to providing best practice across the spectrum of communication for small and medium-sized businesses, charities and not-for-profits. “There aren’t many PR firms that only offer their services to small and medium-sized businesses, charities and not-for-profits. It requires a customised approach, agility, and an understanding of the unique constraints that these organisations face. “We believe that the size of a business or not-for-profit organisation should not determine the quality of advice, service, and results it receives. However, we continually see these organisations not being able to access the expertise that big budgets could. So we focus on outcomes, not outputs – it’s pure and simple,” said Phoebe Netto, founder and Managing Director, Pure Public Relations. PR must tie in with marketing and business goals to be truly beneficial. Pure Public Relations’ success is in its ability to choose a program that makes business sense to each client, without distraction. While the business will draw on the services of contractors in marketing, design and technology when required, its focus moving forward will be purely on public relations. Additionally, Pure Public Relations doesn’t have interns or junior staff working on campaigns and relies on the expertise and support of experienced senior consultants and contractors. “Consequently, if a PR opportunity is not of any benefit to clients, we have the experience and confidence to say no. We reserve our time and our clients’ budget for the public relations that achieve tangible outcomes,” added Ms Netto. Clients include tradespeople, charities, health professionals, consulting firms, retailers and education providers. “We understand small business, because we are one. And we understand charities and not-for-profits thanks to our experience as volunteers and our regular pro bono work for charities,” explained Ms Netto, who is also a member of the Red Cross NSW Divisional Advisory Board. - ENDS -