The PRWIRE Press Releases http:// 2001-11-20T21:04:00Z AXS-One Delivers Successful On-Line Transacting First Time, Every Time 2001-11-20T21:04:00Z axs-one-delivers-successful-on-line-transacting-first-time-every-time AXS-One, a leading provider of eBusiness solutions, today announced the release of Interaction Management System (IMS), the very first system to manage online transactions that bridges the gap between customers, web content and internal systems such as contact centre, CRM and eCommerce systems. IMS provides the elements of personal interaction for all on-line transacting, resulting in first time transaction completion, higher customer satisfaction and greatly reduced transacting costs. A number of exciting facilities make up the Interaction Management System. Web Based Customer Support Any organisation can provide a co-browsing web session to their customer enabling both the customer and the service agent to see exactly the same thing. This can be extended to allow the agent to whiteboard or write or highlight on the screen for explanation and training purposes. Collaborative desktop sharing provides instant technical support resolution as support staff can share customers mouse/keyboard and other technical facilities linked via customers network to desktop if permitted. Web Automatic Call-Back This provides the integration of on-line customer service and sales with exiting telephone facilities. Customers and e-mail recipients are able to request an instant and automatic telephone call back from support staff, without leaving the Internet. On Line Text Communication Web visitor can instantly connect to a company's customer service centre for help without the need to e-mail or log off to call. Document/Files/Data transfer Two-way push and pull facility to send files and data instantly for discussion, co-processing or simply to upgrade software or download patches. Eliminates e-mails and mailing. Multi-Lingual Translation Instant two way interactive language translation between web site visitor and web site staff. eMail Secured and Certified eMails and attachments sent via this facility guarantees 100% security of content, guarantees 100% delivery to correct recipient with guaranteed 100% signature certification audit. AXS-One Delivers Successful On-Line Transacting First Time, Every Time These facilities enable the customer to totally complete their transactions be it obtaining information from a web site, completing/lodging forms, buying or paying over the web, or providing customer support over the web. This eliminates the current heavy costs associated with incomplete transactions i.e. not finding the information, wrong information being mailed or never mailed, incomplete or incorrect form completion and all with much improved security. Customers are demanding fast if not immediate responses to their inquiries. If they are lost on your web site or need to clarify something online, the ability to immediately interact with the customer becomes vitally important. These enterprise solutions provide an easy to use and consistent way to manage customer interactions over the Internet, enabling direct communication between an organisation and their customers on-line. said Ossie Pisanu, Vice President Asia Pacific, AXS-One. About AXS-One AXS-One is a provider of e-Business financial solutions for local governments, global 2000 companies, professional service organisations and financial managers. AXS-One, formerly Computron Software, has implemented high-volume, scalable and secure business solutions for hundreds of customers across the globe. AXS-One has over 300 employees in offices worldwide, including Asia, Australia, Canada, Europe, United Kingdom, United States and South Africa. For further information on AXS-One, visit the AXS-One web site at www.axsone.com. Hospitality Warehouse Goes Live: Reduces Purchasing Costs Using AXS-One Software 2001-11-20T21:04:00Z hospitality-warehouse-goes-live-reduces-purchasing-costs-using-axs-one-software AXS-One Inc. (AMEX: AXO), a leading global provider of e-business solutions, today announces the start of operations of its joint venture in South Africa with Cendant owned RCI southern Africa, Hospitality Warehouse, and their Preferred Vendor Program, which has evolved from a simple manual service involving a handful of vendors into a complete e-commerce procurement hub. Hospitality Warehouse is the latest client in a series of e-procurement initiatives that AXS-One has implemented globally. The major differentiator is AXS-Ones financial applications background combined with its ability to quickly deliver robust, high volume transactions that can be integrated into a clients existing business processes. The technology solution provided by AXS-One for Hospitality Warehouse, TransAXS Procurement, manages the end-to-end procurement cycle. It enables users to purchase directly from electronic shopping catalogues. It also allows the organisations purchasing function to maintain local catalogues of products and services, maintaining control over costs and the source of supplies. AXS-Ones TransAXS Procurement solution maintains full control of the routing of purchase orders for approval and checking against budgets in an automated, electronic delivery system that adheres to the established business rules. This latest milestone is a good example of the breadth and robust attributes of the AXS-One technology. The same engine that powers the Hospitality Warehouse exchange is implemented in 12 similar procurement sites world-wide, reducing costs, improving purchasing efficiency, and providing more value for the customers money says John Rade, president and chief executive officer of AXS-One. Our ability to quickly implement end-to-end procurement systems makes us the vendor of choice with local governments, retailers, and manufacturers. We are pleased to have Hospitality Warehouse as a client and look forward to a rewarding relationship. About AXS-One Inc. AXS-One (AMEX: AXO) is a provider of e-Business solutions for global 2000 companies, professional service organisations (PSOs) and financial managers. AXS-One, formerly Computron Software, Inc., has implemented high-volume, scalable and secure business solutions for hundreds of customers across the globe. AXS-One has approximately 300 employees in offices worldwide, including Asia, Australia, Canada, United Kingdom, United States and South Africa. AXS-One was founded in 1978, and is based in Rutherford, New Jersey. For further information on AXS-One, visit www.AXSOne.com. # # # This press release contains forward-looking statements. Such statements are only predictions and actual events or results may differ materially. All forward-looking statements involve risks and uncertainties, including, without limitation, the risks detailed in the company's documents and reports filed from time to time with the Securities and Exchange Commission. AXS-One, &quot;Access Tomorrow Today&quot;, e-Cellerator, AXSPoint, AXS Desk and Tivity are trademarks of, and TransAXS is a registered trademark of, AXS-One Inc., in the U.S. All other company and product names are trademarks or registered trademarks of their respective companies. Yarra Valley Water Taps into AXS-Ones Online Procurement 2001-08-14T18:02:00Z yarra-valley-water-taps-into-axs-ones-online-procurement Yarra Valley Water, a large Victorian retail water company, has selected TransAXS Procurement, an online procurement system from AXS-One, a leading supplier of e-Business solutions. Yarra Valley Water supplies water and sewerage services to 1.5 million people in an area covering approximately 3,955 square kilometres of Melbournes northern and eastern suburbs. Yarra Valley Water's e-Business initiatives have progressed rapidly from the development of a new award winning website focussing on customer needs, to a new service offering customers the convenience of receiving and paying bills on the one Internet site and now to the selection of AXS-Ones Online Procurement system, TransAXS Procurement. We see TransAXS Procurement as the base from which to take advantage of e-procurement opportunities - especially where these result in lower processing and purchasing costs, said Patrick Stock, Contracts Manager, Yarra Valley Water. YVW are currently using the e.conomy&quot; marketplace run by PriceWaterhouse Coopers in conjunction with TransAXS Procurement. Four procurement systems were investigated with TransAXS Procurement being the product of choice. The reasons given are the products rich functionality, ease of integration with existing financial system and value for money. In addition the products intuitive approach makes it easy to use, requiring minimal training and no software installed on the desktop. Approximately 100 staff members will be using this system and it is expected to go live in the 4th quarter 2001. The benefits we see TransAXS Procurement providing YVW is gaining access to supplier catalogues and value added on-line services as they become available, reduced cycle times, participation in potential industry portals, greater levels of staff skill and comfort in an e-Business environment, added Mr Stock. This latest initiative further demonstrates our commitment to the world of e-Business, commented Mr Peter Harford, CEO, Yarra Valley Water. About TransAXS Procurement Full Cycle Procurement built for the Internet - AXS-Ones TransAXS Procurement solution is an enterprise-wide, end-to-end, electronic procure-to-pay solution, which delivers on the promise of the Internet to provide streamlined solutions for your business. The TransAXS Procurement solution now provides a way to purchase critical goods and services, streamline administrative routines, discourage off-contract or maverick buying and consolidate purchasing practices. By granting users freedom to choose among a set of supplies and allowing management to maintain control over the process and supplier relationships, company executives can now track immediate results and positively impact the bottom line. About AXS-One AXS-One is a provider of e-Business financial solutions for local governments, global 2000 companies, professional service organisations and financial managers. AXS-One, formerly Computron Software, has implemented high-volume, scalable and secure business solutions for hundreds of customers across the globe. AXS-One has over 300 employees in offices worldwide, including Asia, Australia, Canada, Europe, United Kingdom, United States and South Africa. For further information on AXS-One, visit the AXS-One web site at www.axsone.com. AXS-One announces support for Microsoft SharePoint Portal Server 2001 2001-06-26T20:40:00Z axs-one-announces-support-for-microsoft-sharepoint-portal-server-2001 AXS-One (AMEX:AXO) today announced its ability to integrate its Enterprise Content Management product, AXSPoint Exchange, with Microsofts portal software, SharePoint Portal Server. The AXSPoint Exchange solution enables clients to index, store and retrieve structured and unstructured information stored in legacy reporting and file extracts as well as XML. This integration will enable organisations to access, disseminate, and share critical business data spanning an intranet and extranet. Legacy reports represent the aggregation of data at a specific point in time; data to which specific, and perhaps undocumented, business rules have been applied, says Ossie Pisanu, Vice President, Asia Pacific. Recreating the information used in the legacy reports can become quite time consuming if developers need to reverse engineer business rules, evaluate legacy source code and verify the accuracy of new computations. There can be tremendous man-hour savings realised when combining the AXSPoint Exchange solution and the SharePoint Portal Server to access and disseminate information from many different sources into one convenient place, quickly and easily. The AXSPoint Web Parts for Microsoft Digital Dashboard and SharePoint Portal Server will enable both employees and external partners to have timely access to documents, reports, and other corporate data, regardless of where it exists, within one common user interface. It also enhances the utilisation of pre-existing enterprise content with secure, personalised access to relevant business information. SharePoint Portal Server creates a Web portalknown as the dashboard site. The dashboard site offers a centralised access point for finding and managing business information and intelligence. Users can perform document management tasks, find information, and analyse results by using a browser to view the dashboard site. The AXSPoint Web Parts product includes: Document Management Provides a list of the documents that are stored in the AXSPoint Exchange solution. This feature provides clients with a view of the information available throughout the enterprise. Index Search Provides the ability to perform a simple or an advanced index search that produces access to business documents, web pages, reports, and related business information across the enterprise. View Documents/Reports Allows a user to view the underlying document used to create the indexes that are created as a result of extracting relevant business information from new and legacy reports. Secure Access Integration with the optional AXSPoint security feature (Business Partner Account Administrator) provides user access control, such as viewing privileges for an entire document or limited to specific sections, enhancing the self-service functionality without decreasing security. Advanced Exporting capabilities Indexed data can be made available in common formats, such as XML, Excel, or as tables available through most major DBMS software. This takes AXS-One one step further in providing its clients with business tools that make business processes more effective while significantly extending the life of their legacy applications, continued Pisanu. AXS-One sales and professional services managers will be offering this combined solution to our existing and new clients immediately, to providing robust enterprise content management capabilities that take advantage of both new and legacy content. About AXS-One Inc. AXS-One (AMEX: AXO) is a provider of e-Business financial and information management solutions for global 2000 companies, professional service organisations (PSOs) and financial managers. AXS-One, formerly known as Computron Software, Inc., has implemented high-volume, scalable and secure business solutions for hundreds of customers across the globe. AXS-One has over 300 employees in offices worldwide, including Asia, Australia, Canada, Europe, United Kingdom, United States and South Africa. AXS-One was founded in 1978, and is based in Rutherford, New Jersey. For further information on AXS-One, visit the AXS-One web site at http://www.AXS-One.com. # # # This press release contains forward-looking statements. Such statements are only predictions and actual events or results may differ materially. All forward-looking statements involve risks and uncertainties, including, without limitation, the risks detailed in the company's documents and reports filed from time to time with the Securities and Exchange Commission. AXS-One, &quot;Access Tomorrow Today&quot;, e-Cellerator, AXSPoint, AXS Desk and Tivity are trademarks, and TransAXS is a registered trademark, of AXS-One Inc., in the U.S. All other companies and product names are trademarks or registered trademarks of their respective companies. AXS-One Featured in Best IT&amp;T Companies in 2001 2001-06-04T15:01:00Z axs-one-featured-in-best-it-amp-t-companies-in-2001 AXS-One (AMEX:AXO), a global provider of e-Business solutions, has been ranked as one of the most promising information technology and telecommunications companies in new research conducted by Corporate Research Foundation and published by HarperCollins. This publication features a number of companies from within the IT sector considered by the CRF team of writers and researchers to be those companies positioned to make a significant impact on the future. These writers are made up of many of Australia's leading business journalists from publications such as The Australian Financial Review, The Sydney Morning Herald, The Age and The Australian. The profile covers relevant aspects of the company including strategy and management, operations and markets and human resources. It gives an insight into issues such as strategic direction, workplace culture and human resource strategies and development. AXS-One rated highly in the areas of flexibility &amp; Innovation, Quality of Management, International Orientation and Human Resources Priorities. This is the third year that AXS-One in Australia has been recognised by independent bodies such as GartnerGroup, Strategic Research and now Corporate Research Foundation. In 2000 and 1999 AXS-One was voted the No 1 software vendor in a survey of CFOs conducted by GartnerGroup and Strategic Research respectively. It is very pleasing to once again receive recognition from a prestigious industry body such as CRF. It reinforces our strategy of providing the best value for money web based solutions which are able to be deployed both internally and externally. said Ossie Pisanu, Vice President, Asia Pacific, AXS-One. About Corporate Research Foundation The Corporate Research Foundation (CRF), established in Australia in 1998, is an international, independent organisation that initiates, co-ordinates and delivers research projects on business to the world. For more information visit the Corporate Research web site at www.crf.com.au About AXS-One AXS-One is a provider of e-Business financial solutions for local governments, global 2000 companies, professional service organisations and financial managers. AXS-One, formerly Computron Software, has implemented high-volume, scalable and secure business solutions for hundreds of customers across the globe. AXS-One has over 300 employees in offices worldwide, including Asia, Australia, Canada, Europe, United Kingdom, United States and South Africa. For further information on AXS-One, visit the AXS-One web site at www.axsone.com. Whitehorse City Council selects AXS-Ones TransAXS Procurement <BR> as the stepping stone towards their eCommerce Strategy 2001-04-17T11:44:00Z whitehorse-city-council-selects-axs-ones-transaxs-procurement-br-as-the-stepping-stone-towards-their-ecommerce-strategy AXS-One (AMEX:AXO), a global provider of e-Business solutions, today announced that Whitehorse City Council licensed in Q1 AXS-Ones TransAXS Procurement solution as their first initiative to B2B online trading. To facilitate this, a technology partnership has been put into place by the Council with Exchange Solutions who have developed a marketplace, APPEX, which currently contains in excess of 400 national suppliers to local government. AXS-One provides the seamless integration between the market site and AXS-Ones eProcurement system that is linked directly to the Councils AXS-One financial software. TransAXS Procurement will also enable access to other market places eg Commerce One, MAPS etc and will provide access to future community based portals created by AXS-One. TransAXS Procurement is a full cycle procurement system that is extremely easy to use with a simple browser based interface, very quick to implement and doesnt require you to rebuild your current infrastructure. It includes online requisitions, automatic approvals, tracking expense versus capital items, budget tracking and much more. Whitehorse City Council's decision to go down the eProcurement path was driven by external and internal factors. Externally, consideration was given to the strong Federal/State Government initiative to encourage eProcurement at all levels of Government. Internally, Council is focussed on improving communications with external bodies such as customers and suppliers and eProcurement fits into this long term strategy. TransAXS Procurement with its back end integration was considered the best fit for this Council, said Aubrey Jansen, Supply Coordinator Purchasing and Tender Management. The ability to communicate electronically with suppliers and contractors in the procurement process is an important first step in the eCommerce strategy of the Council. It gives us the link between our organisation and the internet via a simple, easy to use browser-based application, continued Mr Jansen. We can also import data concerning authorised users, organisational structures, spending limits, budgets and other fiscal control information directly into the system which is simple and intuitive, in fact, suitable for use by anyone in an organisation. Ultimately around 180 Whitehorse staff will have access to online procurement through this software. We do anticipate a significant reduction in purchasing and administration costs as well as an improvement in efficiency in the medium to long term. Commenting on the agreement, Ossie Pisanu, Vice President, Asia Pacific, AXS-One said We are very pleased to extend our already long standing relationship with Whitehorse City Council into the eCommerce environment. Over and above the benefits of cost reduction, efficiencies and greater control of the online purchasing process this system enables the Council to preserve the investment that they have already made in their existing infrastructure. It will also enable them to exploit the advantage of the internet with preferred suppliers by creating the catalyst for their preferred suppliers to go online. About AXS-One AXS-One is a provider of e-Business financial solutions for global 2000 companies, professional service organizations (PSOs) and financial managers. AXS-One, formerly Computron Software, has implemented high-volume, scalable and secure business solutions for hundreds of customers across the globe. AXS-One has over 300 employees in offices worldwide, including Asia, Australia, Canada, Europe, United Kingdom, United States and South Africa. For further information on Tivity and AXS-One, visit the AXS-One web site at &lt;http://www.AxsOne.com&gt;. This press release contains forward-looking statements. Such statements are only predictions and actual events or results may differ materially. All forward-looking statements involve risks and uncertainties, including, without limitation, the risks detailed in the company's documents and reports filed from time to time with the Securities and Exchange Commission. AXS-One, &quot;Access Tomorrow Today&quot;, e-Cellerator, AXSPoint, TransAXS, AXS Desk and Tivity are trademarks of AXS-One Inc., in the U.S. All other companies and product names are trademarks or registered trademarks of their respective companies.