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announced by RightNow Technologies over 17 years
Air New Zealand reports significant reduction in call centre enquiries since implementation of RightNow Web eService Centre
2
announced by RightNow Technologies over 17 years
RightNow Technologies has appointed Sean Sim as enterprise account manager for Australia. Sean will be based in RightNows Asia Pacific headquarters in Sydney.
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announced by RightNow Technologies over 17 years
RightNows e-Service software lets Ansett respond to the huge increase in inquiries online, freeing staff in its call centres to spend time booking fares
8
announced by RightNow Technologies over 17 years
Critical Acclaim, Rapid Time-to-Benefit Contribute to Non-Stop Revenue and Marketshare Increases
6
announced by RightNow Technologies over 17 years
RightNow Technologies improves its Web self-service offering to recognise emotional tone of customer messages and automatically organise unstructured content for easy navigation
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announced by RightNow Technologies over 18 years
Telecom industry leaders select RightNow Web eService Centre to significantly reduce support costs while increasing customer satisfaction
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