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The platform does the work to help organisations build stronger customer relationships through an understanding of emotion and intent

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New AI models power the platform that does the work for marketing, sales, and service teams

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SYDNEY, Australia – March 9, 2021 – As our world continues to evolve, companies are making their strides in order to get ahead of the game.
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Struggling to get a clear picture of their customers, 49% of sales leaders in Australia say their CRM is costing them revenue

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Cupertino, Calif. - January 28, 2021 - SugarCRM Inc., the innovator of time-aware CX, today announced the launch of SugarPredict, the first data-fuelled AI for CRM.

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announced by SugarCRM 8 months , category: Business, finance & industry
SYDNEY, Australia – December 2, 2020 – SugarCRM Inc., the innovator of time-aware customer experience (CX), today announced that Stockwell, a private, Queensland-based property business is extending its use of SugarCRM’s CX platform to better engage with
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announced by SugarCRM 8 months , category: Finance, Technology, Trades & Industry
CUPERTINO, Calif. – November 25, 2020 – SugarCRM Inc., the innovator of time-aware CX, today announced the acquisition of Loaded Technologies,  a business consulting, CRM strategy and cloud implementation services provider based in Sydney, Australia. With
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CUPERTINO, Calif. - November 9, 2020 - SugarCRM Inc., the innovator of time-aware customer experience (CX), today announced that Home Instead Australia has expanded its relationship with SugarCRM through extend use of its time-aware CX platform to deepen

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announced by SugarCRM 10 months , category: Media & Marketing, Technology, Trades & Industry
SYDNEY, Australia – October 19, 2020 – SugarCRM, Inc.® today announced that award-winning communications firm SenateSHJ will leverage Sugar's customer experience (CX) solution to provide a superior service to its clients across Australia and New Zealand. 

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announced by SugarCRM 10 months , category: Finance, Manufacturing & Engineering, Technology
CUPERTINO, Calif. – October 14, 2020 –SugarCRM Inc., the innovator of time-aware CX, today announced the launch of SugarLive, a new integration with Amazon Connect voice, chat and text messaging for omni-channel customer service and support.
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