About Us

ServiceRocket, a privately-held company, was started in 2001 in Sydney, Australia by founder and CEO, Robert Castaneda. Today, ServiceRocket is headquartered in Palo Alto, CA and is a trusted partner for thousands of enterprises around the globe. By delivering tech-enabled services, ServiceRocket helps companies build thriving ecosystems that extend value, drive retention and grow profitability. Solutions that bridge the gap between human and technology reduce friction, enabling teams to improve performance and agility, reduce stress and create long-term value that accelerates business growth.