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Sydney, 30 November 2010 — More than half of all Australian businesses (54 per cent) will adopt social media as a customer service channel for the first time in 2011 with 71 per cent investigating the use of Facebook, and 53 per cent reviewing Twitter a
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announced by RightNow Technologies over 8 years , category: Technology, Business Technology
With Acquisition of Q-go, RightNow Adds Best-in-Class Natural Language Search Solutions; Elevates Great Experiences from the Support Page to the Home Page and Helps Consumer Organisations Increase Revenue
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RightNow CX February 2011 with Intent Guide Gives Brands a New Way to Engage with Consumers Online
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Annual RightNow Survey Also Finds Australians Increasingly Using Mobile Devices to Access the Web, Research Products and Make Purchases
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announced by RightNow Technologies over 8 years , category: Technology
RightNow <http://www.rightnow.com/> (NASDAQ: RNOW) was named a Leader by Gartner, Inc. in the 2011 Magic Quadrant for Web Customer Service (WCS).
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announced by RightNow Technologies over 7 years , category: Business Software
New Service from RightNow Expands Capability of Twitter Platform to Provide Immediate Service to Twitter Users
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announced by RightNow Technologies over 7 years , category: Business Software
RightNow CX for Mobile Apps Transforms Traditional Customer Support by Embedding Full-Featured Service Into Mobile Apps
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