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Amcom SIP Trunking Solution Achieves Validation for Use with the Interactive Intelligence IP Communications Software Suite
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Datacom, one of Australasia’s largest independent business technology solutions providers, and contact centre software company, Interactive Intelligence Group (Nasdaq: ININ), have announced a strategic partnership that will bring the best infrastructure,
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announced by Interactive Intelligence over 10 years , category: Technology
Product integration will add contact centre capabilities to IBM Lotus Sametime for comprehensive unified communications solution
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announced by Interactive Intelligence over 10 years , category: Technology
Integration of Interactive Intelligence All-in-One IP Communications Software with Microsoft's Office Communications Server 2007 Release 2 to Help Contact Centre Agents and Business Users Communicate and Collaborate More Effectively
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announced by Interactive Intelligence over 10 years , category: Technology
Interaction Monitor™ Helps Contact Centres and Enterprises Improve Operational Efficiencies and Increase Reliability
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announced by Interactive Intelligence over 10 years , category: Technology
Sydney, April 6, 2009 - Interactive Intelligence Inc.
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Independent study gives contact centres "best practices" for gradual migration to all-in-one communications software suites, which research shows can average less than half the cost of multipoint solutions
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