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Intel Launches Sydney Solution Centre

Announcement posted by Intel 05 Sep 2001

Intel Australia today announced the opening of its Intel Solution Centre in Sydney to help accelerate the deployment of cutting-edge e-Business applications on Intel technology. The centre aims to help customers reduce the total cost of ownership spanning all components of the e-Business enterprise by migrating, optimising and consolidating solutions on Intel Architecture.

Managed by Intel Solution Services, the Sydney centre will help e-Business solutions providers (eBSPs), systems integrators, system manufacturers, software vendors, and companies deploying e-Business systems. Customers can evaluate, enhance and scale their e-Business infrastructure, identifying and create solution stacks to reduce the risk of deploying new applications and technologies on most environments.

More and more organisations are faced with the challenge of keeping pace with advances in information technology. But often the challenges of maintaining day-to-day operations makes it hard for them to keep up-to-date or trial new solutions while running their core systems, said David Bolt, general manager, Intel Australia

Intel Solution Centres are unique as they provide complete flexibility, allowing organisations to prove new concepts and analyse any hardware, operating system and application combination, testing it in real-life scenarios, he said.

According to Bolt, more and more organisations are seeking to lower costs by moving to open standards based on Intel Architecture. We use strong, reliable, proven methodologies perfected through Intels best known methods to validate solutions before implementation in mission critical environments.

Intel Solution Centres are a strategic tool for Intel, designed to promote and enable solution stacks for e-Business enterprise, optimised for Intel Architecture. Bolt explained that the centres are based on a cost recovery only model. Intel has invested US$100 million in 17 wholly-owned Intel Solution Centres globally. Fees are charged only to recover the cost of resources. This translates into significant savings for customers doing proof of concept testing for services they can then sell to their own customers.

The Sydney centre is linked to a worldwide network of Intel and affiliate solution centres, providing access to an extensive range of resources.

In Australia, customers can access the Intel Solution Centre from sites in Melbourne and Brisbane, as well as through numerous alliance centres. Current customers include Bullant, Redrock Communications and Traveland*.

Traveland worked with Intel Solution Services to design, implement, test and retest a massively scalable, centralised data infrastructure that would move Travelands business and technology into the Internet age. Weeks of intensive design service, supported by Intel experts brought in from around the globe, identified the optimal server configurations to support Travelands expanding needs, now and well into the future.

The Intel team worked like they were working for us and completely took on the project like it was their own, said Ciaran Kelly, IT Architect at Travelands headquarters in Sydney.

It's a very specialised service to provide this proof of concept work, said Kelly. It was a very complicated project and while other companies may have been able to do it, not all would have been able to do it in the timeframe we required. I was more than impressed by the outstanding dedication that the Intel team showed, even to the point of working 24 hour shifts to get the work done in time. They functioned as a team and were totally committed to achieving the goals of our project.

Intel Solution Centre Services
The Intel Solution Centre in Sydney will offer a whole range of services to address key e-Business needs including:
A menu of e-Business and network technology services (e.g. porting and network management services)
Education services
Optimised solution stacks
State-of-the-art testing centre
Onsite technical consulting
World-class engineers
Access to a broad industry collaboration

Intel Solution Services will develop a series of tools for the centre to optimise the efficiency of applications running on Intel-based systems and speed their implementation. These tools include:

Deployment guides detailing how to deploy, fine-tune and optimise a configuration for best performance on the Intel Technology
Guidance on selecting application parameters
Guidance on selecting applications for specific solution stacks
Capacity planning guides to help e-business and service providers to monitor the performance of their solution stacks.

Intel, the worlds largest chip maker, is also a leading manufacturer of computer, networking and communications products. Additional information about Intel is available at http://www.intel.com/au/eng/local.
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* Full case study available at: http://www.intel.com.au/au/eng/eBusiness/casestudies/traveland/iss.htm
** Other names and brands may be claimed as the property of others.