PT Pertamedika Bali Hospital (PBH) and T-Systems Collaborate to Implement InterSystems TrakCare Unified Electronic Medical Record System

Bali, Indonesia - August 13, 2024 - PT Pertamedika Bali Hospital (PBH), a subsidiary of PT Pertamina Bina Medika IHC, which has a network of more than 36 hospitals, is committed to realizing the Bali International Hospital value proposition, which includes quality clinical services, timely services with minimal waiting times, and comfort of care for patient accessibility. 

Bali International Hospital is also committed to becoming a smart hospital by enabling innovation, digitalization, and collaboration through cooperation with T-Systems and InterSystems in implementing InterSystems TrakCare® throughout the hospital.

The collaboration will see T-Systems providing support for the deployment and integration of TrakCare, while InterSystems will offer comprehensive training and ongoing technical support. This partnership is expected to streamline operations and elevate patient care standards at Bali International Hospital.

InterSystems TrakCare is a health information system and electronic medical record (EMR) for delivering and managing patient care and supporting departmental business functions, with a single patient record for use across the healthcare organization. TrakCare will enable minimal paper use, faster access to patient clinical data, and high-quality business and clinical processes, including electronic medication administration, to create improved communication and better patient service. 

As a concrete step, PT Pertamedika Bali Hospital and T-Systems have signed a cooperation commitment with SIMRS Bali International Hospital, which was carried out by the Main Director of PT Pertamedika Bali Hospital, Dr. Dewi Fankhuningdyah Fitriana, MPH, the Director of PT T-Systems Indonesia, Bhuvaneswari Narayanan, and InterSystems Regional Managing Director, Asia Pacific, Luciano Brustia, in Denpasar, Bali. 

Luciano Brustia, Regional Managing Director for Asia Pacific at InterSystems, expressed enthusiasm about the partnership: "Our collaboration with PT Pertamedika Bali Hospital and T-Systems is a landmark moment in advancing healthcare technology in Indonesia. TrakCare's global success and our expertise will drive transformative improvements in patient care and hospital operations."

"We are excited to collaborate with InterSystems and T-Systems to improve the quality of our services and reduce wait times. TrakCare is a globally proven EMR that supports seamless data flow to deliver the highest standards of care and enable data-driven innovation. This demonstrates our commitment to innovation and digitalization for a high-quality patient experience," said the Main Director of PT Pertamedika Bali Hospital, Dr. Dewi Fankhuningdyah Fitriana, MPH.

The implementation of the digital information system is scheduled to be completed this year to coincide with the planned grand opening of the hospital, so that it can make a positive contribution to improving health services and medical tourism for the people of Bali and Indonesia. 

Bali International Hospital aims to set new standards in the regional healthcare sector by adopting advanced technology. This initiative positions the hospital at the forefront of digital health transformation, addressing current challenges and paving the way for future innovations.

About InterSystems

Established in 1978, InterSystems is the leading provider of next-generation solutions for enterprise digital transformations in the healthcare, finance, manufacturing, and supply chain sectors. Its cloud-first data platforms solve interoperability, speed, and scalability problems for large organizations around the globe. InterSystems is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 39 offices in 28 countries worldwide. For more information, please visit https://www.intersystems.com/id/.

ABOUT T-Systems:

Your partner with industry expertise for shaping a secure and future-proof digital world

T-Systems offers Reliability, security and sovereignty of digital business models through end-to-end IT services and solutions, driving the digital transformation. T-Systems' focus industries are automotive, the public sector, healthcare and public transport. In these selected industries, T-Systems reaches deep into the value chains and develops industry-specific solutions, so-called vertical applications. 

With locations in more than 20 countries and over 26,000 employees (December 31, 2023), T-Systems is one of the leading providers of digital services in Europe.

The Deutsche Telekom subsidiary is headquartered in Germany and has a presence in Europe as well as in selected core markets and strategic production locations. 

For more information, please visit: https://www.t-systems.com/sg/en

About Bali International Hospital 

Bali International Hospital ("BIH"), owned and managed by IHC, is positioned as Indonesia's first medical tourism destination. Located in the newly established Health Special Economic Zone in Sanur, the hospital has an area of 67,465 square meters spread over four floors. The Hospital will offer 255 beds, 38 intensive care rooms, 8 operating rooms, 4 catheterization laboratories, and 5 centers of excellence equipped with advanced diagnostic imaging capabilities.

BIH is organized around specialized centers of excellence, focusing on critical illnesses such as Cardiology, Oncology, and Neurology. In addition, the hospital will also provide services in the areas of Gastroenterology, Orthopedics, and Medical Check Up. A team of expert doctors, nursing personnel, medical support and staff will provide patient-centered care.

In addition to clinical services, BIH aims to provide a comfortable healing environment rooted in Balinese hospitality. Surrounded by greenery, the hospital offers natural spaces where patients can experience tranquility close to the Sanur coastline. This commitment underscores the hospital's dedication to holistic patient care and well-being.