Access4 Acquires Luminate Wholesale to Drive UK Expansion and Deliver Next-Generation Cloud Communication Solutions

Melbourne, 1 April 2025 - Access4, a leader in cloud communications enablement, today announced its acquisition of UK-based Luminate Wholesale ("Luminate"), marking a significant step in its global expansion strategy. 

Luminate is a UK telecom provider offering white-label hosted voice solutions that enable resellers to control their brand, pricing, and customer experience. By combining cutting-edge technology with flexible models and dedicated support, Luminate helps its channel partners increase margins and build long-term value.

This move introduces Access4's SaaS Communications Platform, SASBOSS®, to the UK market, empowering channel partners with seamless automation and intelligent UC, CX, and UX service delivery.

For nearly a decade, Access4 has been a trusted partner for service providers across Australia and New Zealand, delivering cutting-edge cloud communication solutions at scale. 

The expansion into the UK comes at a pivotal moment as the market undergoes a major transformation following the copper network shutdown. With SASBOSS®, Access4 is uniquely positioned to help service providers automate, scale, and future-proof their cloud communication offerings, eliminating operational complexity while unlocking new revenue opportunities.

"Bringing SASBOSS® to the UK is a game-changer for service providers looking to differentiate themselves in a rapidly evolving market," said Tim Jackson, Founder and CEO at Access4. 

"With the copper switch-off accelerating the need for next-generation cloud solutions, our platform enables partners to scale efficiently, automate service delivery, and provides end-customers with best-in-class unified communications, contact centre, and user experience solutions."

The acquisition also brings the 10-strong Luminate team into the Access4 family, ensuring a seamless transition and continuity of service for all staff. Luminate's Managing Director, Jonathan Walker, will become a new member of the Access4 executive leadership team and will continue to play a pivotal role in shaping the strategy of the business and deepening relationships with partners and vendors across the UK.  

"What excites us most about this partnership is how the SASBOSS® platform will transform the way our partners operate," said Jonathan Walker.  

"It's not just about streamlining service delivery — it's about enabling our resellers to scale faster, automate intelligently, and deliver a better customer experience with less overhead. This is a genuine step-change in what's possible for UK channel businesses, and it gives our partners a real edge in a market that's hungry for innovation.

The acquisition of Luminate not only strengthens Access4's presence in the UK but also demonstrates the transportability and scalability of SASBOSS® beyond the ANZ region. 

As Access4 continues to expand into Europe, the company remains committed to enabling service providers with innovative solutions that drive efficiency, growth, and long-term success.

About Access4: Access4 is a cloud communication SaaS vendor specialising in unified communications (UC), contact centre (CX), and user experience (UX) solutions. Through its proprietary SASBOSS® platform, Access4 provides seamless automation, scalability, and service enablement for channel partners. With a partner-first approach and a focus on innovation, Access4 continues to drive the future of intelligent cloud communications.

About Luminate: Luminate is a UK telecoms provider purpose-built for the channel. Specialising in white-label hosted voice solutions that give resellers full control of their brand, pricing, and customer experience. By combining leading technology with a commercially flexible model and hands-on support, Luminate helps partners differentiate, grow margins, and build long-term value in their own businesses.