Transcorp Removals & Storage Scores 96.04% For Customer Satisfaction

Transcorp Removals & Storage scored a highly recommended 96.04%.

Now in its twenty-eighth year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business's own customers. The awards provide an indication of a well-run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.

The award system focuses on eight criteria, each scored separately, namely: Time-Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication, Overall Perception and Referral. The criteria are rated individually in percentage terms, and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service. A complete list of all businesses that have achieved award status over the last few years can be viewed at www.achiever.com.au.

Some of the comments Australian Achiever received from Transcorp Removals & Storage clients are:

Transcorp Removals & Storage provided support at an extremely difficult time in my life, as I relocated to escape domestic violence. While other companies required paperwork I was unable to manage, Lilliana took complete control of the process, assisting with moving not only my furniture but also my vehicle and special-needs pets. Her compassion and commitment made an overwhelming situation manageable. No other provider offered such exceptional care.

From the first contact, Transcorp Removals & Storage stood out. They responded promptly and offered the most competitive quote. Katrina's communication was consistent and thoughtful— she understood my urgency and never pressured me. As a first-time interstate mover, I appreciated how clearly she outlined the process and helped ensure everything went smoothly. She and Stan made the experience feel straightforward and well-supported.

Over the past two decades, I have used Transcorp Removals & Storage for personal and business moves. They have consistently delivered honest and reliable service. Their long-standing professionalism and commitment to customer satisfaction are why I continue to choose them.