CareMaster Launches Roster Optimiser – Australia’s First AI-Driven Roster Optimisation Tool for NDIS and Aged Care Providers

CareMaster, a leading Australian-owned and operated provider of software solutions for the NDIS and Aged Care sectors, today launched Roster Optimiser, the first industry-specific AI-powered roster optimisation solution purpose-built for care providers.

Designed to address the increasing complexities of workforce planning in care environments, Roster Optimiser enables NDIS and Aged Care providers to reduce payroll costs by an average of 16%, equating to potential annual savings in the hundreds of thousands of dollars for medium to large care organisations. This is significant given the findings of the NDIS State of The Disability Sector Report 2024,  which indicated that over 50% of NDIS providers made a loss in the 2023/24 financial year. 

Unlike generic or offshore scheduling tools, Roster Optimiser's AI engine is entirely developed in-house by CareMaster's local engineering team, ensuring deep integration with the realities and compliance needs of Australian care providers. Importantly, the technology does not utilise Large Language Models (LLMs), making it purpose-fit, fast, and highly secure.

"Care providers are under pressure to do more with less, without compromising quality or compliance. That's why we built Roster Optimiser — a smart, practical tool that's deeply rooted in the realities of NDIS and Aged Care operations. It's not just about cutting costs — it's about giving providers the confidence that every shift is right for their staff, their clients, and their bottom line. And because we built it ourselves, here in Australia, it's secure, fast, and designed for the way our providers actually work."

— Andrew Sturt, CEO of CareMaster

Roster Optimiser leverages CareMaster's deep expertise in care operations to generate compliant, cost-effective rosters in minutes — helping providers meet funding and award requirements while reducing manual planning and last-minute changes.

"We built this solution hand-in-hand with providers across the country, because they told us what generic platforms couldn't fix," said Andrew Sturt. "This is Australian innovation for Australian care providers — and it's already saving our customers serious money and time."

CareMaster continues to set the benchmark for digital solutions in the NDIS and Aged Care sectors, delivering tools that are practical, secure, and locally supported.

For more information or to book a demonstration of Roster Optimiser, visit www.caremaster.com.au or contact sales@caremaster.com.au.