Toyota Financial Services selects Avanade Australia to transform its Fleet Management Solution
Announcement posted by Avanade 13 Oct 2009
SYDNEY – 13 October, 2009 – Avanade, a business technology services provider, today announced it has been commissioned by Toyota Financial Services, a leading provider of automotive and fleet financial services, as the strategic partner for an online business technology solution. The solution will complement their Fleet Management Solution, offering greater self-service functionality and a better user experience to their online customers. This work is part of a broader program of work that Toyota Financial Services is undertaking with multiple vendors.
The Fleet Management Division, Toyota Fleet Management, has to accurately manage data such as vehicle running costs, fuel consumption, Fringe Benefits Tax and now environmental reporting. As a company, they need to ensure that their system captures this complete portfolio of fleet information, that is accurate and readily accessible to Toyota Fleet Management customers - from the word go.
Working together with Microsoft Gold Certified Partner Avanade, the Project team will enhance Toyota Financial Services’ current web performance by developing a web solution to feature rich content and increase the availability of its web-based finance products. The online applications will also dramatically reduce call centre costs.
Avanade’s expertise of the business technology sector as well as its continued focus on delivery excellence and vision helped secure the deal.
“Avanade has a strong relationship with Toyota Financial Services and we are looking forward to collaborating on this leading edge project,” says Jeyan Jeevaratnam, Vice President for Australia and New Zealand, Avanade Inc.
The new solution will deliver an exceptional level of customer service and will also provide a refreshed look and feel, improving the brand image of Toyota Fleet Management. The web solution will be developed in Microsoft ASP.NET and will be integrated with the new backend solution.
“We awarded this new contract to Avanade based on their proven track record as a trusted partnership that has been developed between both organisations. This is based on exceptional team engagement, as well as the timely and quality delivery of previous solutions. Through our alliance with Avanade, we will deliver more interactive fleet services, increased transaction processing and improved information access for both our customers and business partners,” says Ed Stanistreet, General Manager of Toyota Fleet Management.
“In the current marketplace, this win is a reflection of our expertise in the financial services sector and testament to our ability to understand our clients’ most important business objectives, and to deliver results that address them,” says Jeevaratnam. “We look forward to further strengthening our relationship with Toyota Financial Services.”
This project is expected to be completed in May 2010.
About Toyota Financial Services
Toyota Financial Services, a divison of Toyota Finance Australia Limited, has a range of flexible finance, insurance and fleet management solutions available through the Toyota Dealership network making it easy for customers to get in the driver’s seat. Whether for personal or business needs, new or used vehicles, a single vehicle or for a large fleet, customers can arrange finance, registration, insurance and an extended warranty all through the one dealer, at the one time. The company is recognised as one of Australia’s leading motor vehicle financiers with net receivables approaching $7 billion. Additional information can be found at http://www.toyota.com.au/finance.
About Avanade
Avanade provides business technology services that connect insight, innovation and expertise in Microsoft technologies to help customers realise results. Avanade’s services and solutions help improve performance, productivity and sales for organisations in all industries. The company provides unsurpassed Microsoft expertise through a global network of consultants, and applies the right mix of onshore, offshore and nearshore skills to help deliver results faster, at lower cost and with less risk. Avanade, which is majority owned by Accenture, was founded in 2000 by Accenture and Microsoft Corporation and serves customers in more than 20 countries worldwide with more than 9,000 professionals. Additional information can be found at www.avanade.com.
Avanade and the Avanade logo are registered trademarks or trademarks of Avanade Inc. Other product, service, or company names mentioned herein are the trademarks or registered trademarks of their respective owners. 2009 Avanade Inc. All Rights Reserved.
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